# 1-800 Contacts — World's Largest Contact Store > Order contact lenses and renew prescriptions via in-app vision exam. (iPhone/iPad app by 1-800 CONTACTS, Inc..) - Source: https://appshunter.io/ios/app/1-800-contacts/id515430900 (this page in markdown: same URL + `.md`) - Developer: [1-800 CONTACTS, Inc.](https://appshunter.io/developer/362333049) - Category: Medical, Shopping - Price: Free - Rating: 4.90/5 from 143,188 App Store ratings · 188 written reviews indexed - Age rating: 12+ - Requires: iOS 18.0 · 42 MB - Languages: American English - Released: 2012-05-31 - Data updated: 2026-08-29 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/1-800-contacts/id515430900/reviews.md ## What is 1? The 1-800 Contacts app is for people who want to check “renew my contact lens prescription” and “order contacts” off their list quickly! We see you. We’re here for you. Let’s do this. - Access the largest in-stock inventory of contact lenses anywhere. If your doctor prescribed it, we carry it (and sell it for less). - Simple ordering: scan your contact lens box or search for your brand - Get your contacts fast with next business-day shipping - Expired contact lens prescription? Renew it with our 10-minute in-app vision exam, ExpressExam. - Save even more with your vision insurance benefits. Look up your benefits and apply them at checkout. We carry the exact contact lenses your doctor prescribes, such as Acuvue Oasys, Biofinity, AirOptix, Precision1, but make it easier, faster, and cheaper to get them. Plus, if you just need to renew your existing contact lens prescription, you can skip the trip to the doctor's office for a full eye exam and instead take our vision exam from home. Same prescription. Better experience.™ Other perks of ordering from the 1-800 Contacts app: - Free shipping, returns, and exchanges - Tear a lens? We’ll replace it. - Really good 24/7 customer service from real, nice humans - Our adorable eyeball mascot - On vacation? Forget your contacts? We’ll ship to your hotel. - Pay with Apple Pay ## Key features - Largest in-stock contact lens inventory - In-app vision exam for prescription renewal - Scan box or search for easy ordering - Next business-day shipping - Apply vision insurance benefits - Free shipping, returns, and exchanges ## Chart rankings - #62 in Top Free · Medical (US App Store) ## What do users think of 1? Overall sentiment: positive **Pros** - 🚀 Fast and convenient ordering - 👍 Excellent customer service - 💡 Useful app features like prescription tracking and reminders - 🚚 Timely and reliable delivery **Cons** - 🐛 Issues with app glitches and incorrect orders - 🤔 Confusing prescription verification process - 💰 Relatively high prices compared to competitors **Commonly reported bugs** - App not recognizing Canadian addresses - Incorrect contact lens prescriptions being shipped **Most requested features** - Ability to easily view prescription expiration date - More color contact lens options - Better integration between app and website ## Recent user reviews (10 of 188) All indexed reviews: https://appshunter.io/ios/app/1-800-contacts/id515430900/reviews.md ### 5/5 — Liddie Is a Customer Service Superstar! *2026-08-19* ⭐⭐⭐⭐⭐ Absolutely AMAZING Customer Service! I just spoke with Liddie at 1-800 Contacts and I honestly have to say she was one of the BEST customer service representatives I have ever dealt with! She was so personal, kind, funny, patient and genuinely cared about helping me. We were literally laughing and having such a great conversation while she was helping me figure everything out 😂 I called because I had questions about my 3-business-day shipping and whether my contacts would arrive in time for my photo shoot. Liddie went above and beyond to make sure I understood everything and helped me with every single question I had. She was extremely informative and clearly knows what she’s talking about when it comes to contacts. She even helped me realize that I had two separate orders and took the time to explain everything so I wasn’t confused. She never rushed me and made me feel like I was actually talking to a person who genuinely wanted to help. 1-800 Contacts is seriously BLESSED to have someone like Liddie working there. Customer service like this is rare nowadays. She was sweet, knowledgeable, funny, professional and just an absolute pleasure to talk to. If you ever need help with an order or contacts ASK FOR LIDDIE! 🙌🏼 She deserves all the recognition because she truly went above and beyond for me. I seriously LOVE the customer service at 1-800 Contacts and after this experience I will absolutely continue recommending them to everyone. Liddie deserves a huge shoutout and 5+ stars! ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Quick and easy for ordering contacts, but… *2026-08-12, version 11.1.3* I love how easy it is to place an order here for contacts. There is just one tiny thing that doesn’t make sense to me. I check the app when I’m changing to a new pair because I always forget which eye is which. Why is it that the Prescriptions show the Right Eye on the left and the Left Eye on the right? For someone who is visual, no pun intended, this can cause an easy mistake. ### 5/5 — ❤️❤️❤️❤️❤️⭐️⭐️⭐️⭐️⭐️ *2026-08-05, version 11.1.2* 1 800 contacts is the best place to get your services from for all your contact needs.The people are knowledgeable helpful and, pleasant .Never had a bad experience .I give them 5 stars i had to stop using them recently because Of my insurance but i still give them 5 stars and i have to get my contacts from another company I only wish they took my insurance ### 5/5 — i love ordering my contacts from here *2026-07-01, version 11.0.9* Ever since i started ordering my bi-weekly eye contacts from here we have been saving money because the eye clinic that i go to doesnt provide the bi-weekly ones and only the daily ones which of course cost way more.. and so ever since i have been ordering from here i just fell in loveee they even give you a free contact case ### 1/5 — Payment method needs work *2026-06-26, version 11.0.8* App is easy to use for the most part , that being said I’ve ordered stuff on accident because it’s “to easy” you add stuff to cart then when you’re in the cart it’s just “place order” no let’s verify your payment your address just one click and it orders it. Pretty annoying considering all sorts of apps to usually go thru two or more steps before you hit that place order button ### 1/5 — The company will only refund to original payment source, even if that payment source is now closed. *2026-06-10, version 11.0.6* This company refused the refund except to the original payment source which is closed. The company had all verified information, but insisted on going through its own process despite having a recent order and a recent credit card from me. Not reasonable, not appreciated not going to use this company again. The prices may be competitive, but there are many other sources from which to buy these days. ### 2/5 — Weird glitch or intentional? *2026-05-22, version 11.0.3* Every time I open the app it opens right at the checkout cart with 12 boxes of contacts for each eye ready to purchase. The purchase is over $1200 and all I have to do is place the order. But my question is why does the app always open in the cart ready for me to purchase 24 boxes of contacts? I have removed it from the cart every time I open the app. And when I open it again it’s there in the checkout cart ready for me to purchase. Please fix this because I do not want to accidentally purchase 24 boxes of contacts. ### 1/5 — horribly inefficient and frustrating *2026-04-28, version 10.9.9* terrible experience. went through probably 10 attempts to do the virtual eye exam and still never got to the end. seems there are endless issues and errors, or endless loading on many steps… thought this was a quick way to get contacts but doesn’t seem to be any more efficient than just going to a real eye doctor as opposed to this company faking it. 0/10, do NOT recommend to anyone. just go to a real eye doctor and skip this BS… it is incredibly frustrating and inefficient. ### 1/5 — Terrible App *2026-04-24, version 10.9.9* Stop asking users to enable notifications EVERY SINGLE TIME THE APP IS USED! We’ve disabled Notifications for a reason, ACCEPT IT! Fix the tax and charging issues when placing orders and paying via ApplePay. Stop reporting negative reviews that tell you about app bugs you haven’t fixed in 5 years because you don’t like 1 star reviews… just fix your app bugs. ### 1/5 — Tax Rate Issue *2026-04-07* Your app blows in terms of being able to OCR uploaded prescriptions. What’s the point in uploading an image if it can’t recognize the prescription numbers for lenses and you still end up calling the Dr.’s office to verify it. Just seems stupid to have an order placed with no prescription power numbers specifics until one of your employees oversees it. The upload is a useless feature without OCR for the lens info. I end up having to build a manual one with the right prescription numbers. You STILL haven’t fixed the tax issue described below! You keep charging 9% tax because you don’t know how to calculate it correct per each state where orders are placed from! What is wrong with your developers?! Why does your app show and charge a 9% sales tax rate when checking out with Apple Pay, but then the invoice is corrected to the appropriate tax rate for the state order is being placed from?! How has this NOT yet been fixed yet in over 3 years?!?!?!?!? **Developer response:** So sorry for the frustration with your experience in the app! We always appreciate your feedback. We're unable to reproduce the Apple Pay issue, but if you have time to email us at mobile.help@1800contacts.com with more info, we'd love to investigate more! In addition, we can't be sure that an expiration date we have on file is valid, since a customer may have received an updated exam since they last ordered. So, we always contact the eye care provider to verify the Rx, unless we have a valid paper Rx on file. We'll work to make this clearer in the app to avoid confusion and hassle! In the meantime, if needed, our ExpressExam is a quick and easy way to renew an Rx in our app and get lenses shipped! Thanks for your patience! ## Frequently asked questions about 1 ### What does the 1-800 Contacts app do? The app allows users to order contact lenses from a vast inventory and renew their contact lens prescriptions through a convenient in-app vision exam called ExpressExam. It aims to make the process of getting new contacts faster, easier, and more affordable. ### How can I renew my contact lens prescription with the app? If your contact lens prescription is expired, you can use the app's ExpressExam feature. This is a 10-minute in-app vision exam that allows you to renew your prescription without a trip to the doctor's office, provided you meet the criteria. ### What are the costs associated with using the app? The app itself is free to download and use. You pay for the contact lenses you order and any associated shipping costs, though the app offers free shipping, returns, and exchanges. You can also apply vision insurance benefits to reduce costs. ### What types of contact lenses can I order? The app boasts the world's largest in-stock inventory of contact lenses. It carries the exact brands and types prescribed by doctors, including popular options like Acuvue Oasys, Biofinity, AirOptix, and Precision1. ### What are the benefits of ordering contacts through this app? Benefits include access to the largest inventory, fast next-business-day shipping, the ability to renew prescriptions via an in-app exam, applying vision insurance, free shipping/returns/exchanges, 24/7 customer service, and the option to ship to hotels. ## Version history (last 5 releases) ### 11.1.6 — 2026-08-27 Updates to help you find as many savings as possible! ### 11.1.5 — 2026-08-20 We made it easier to use your insurance when ordering contacts ### 11.1.4 — 2026-08-19 Made it even easier to see all of your potential savings! ### 11.1.3 — 2026-08-11 Performance enhancements to save you time ### 11.1.2 — 2026-08-03 We made it easier to renew your prescription with ExpressExam ## Apps similar to 1 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Virtual Vision Test](https://appshunter.io/ios/app/virtual-vision-test/id1209102842) | 4.8 (18,534) | Free | Medical | | [Contact Lenses Tracker](https://appshunter.io/ios/app/contact-lenses-tracker/id1072155817) | 4.6 (945) | Free | Medical | | [Vision test and Eye exercises](https://appshunter.io/ios/app/vision-test-and-eye-exercises/id1457086132) | 4.4 (276) | Free | Medical | | [Eye Workout: Recovery Exercise](https://appshunter.io/ios/app/eye-workout-recovery-exercise/id991324367) | 4.2 (235) | Free | Medical | | [BlinkRx](https://appshunter.io/ios/app/blinkrx/id1577670287) | 2.8 (40) | Free | Medical | | [MARLÖ](https://appshunter.io/ios/app/marlo/id6473759225) | 4.3 (155) | Free | Medical | ## More apps by 1-800 CONTACTS, Inc. - [The Framery](https://appshunter.io/ios/app/the-framery/id1153638659) - [Liingo Rx Reader](https://appshunter.io/ios/app/liingo-rx-reader/id1470819919) All apps by 1-800 CONTACTS, Inc.: https://appshunter.io/developer/362333049 ## Related topics [eye contacts](https://appshunter.io/ios/topics/eye-contacts) · [contact lens](https://appshunter.io/ios/topics/contact-lens) · [eye contacts shopping](https://appshunter.io/ios/topics/eye-contacts-shopping) · [contact lenses](https://appshunter.io/ios/topics/contact-lenses) · [contact lenses editor](https://appshunter.io/ios/topics/contact-lenses-editor) · [contact lenses filter](https://appshunter.io/ios/topics/contact-lenses-filter) · [contact lenses fashion](https://appshunter.io/ios/topics/contact-lenses-fashion) · [contact lenses cosmetic](https://appshunter.io/ios/topics/contact-lenses-cosmetic) · [800 contacts](https://appshunter.io/ios/topics/800-contacts) · [1800](https://appshunter.io/ios/topics/1800) · [hubble contacts](https://appshunter.io/ios/topics/hubble-contacts) · [one 800 contacts](https://appshunter.io/ios/topics/one-800-contacts) · [my contacts located](https://appshunter.io/ios/topics/my-contacts-located) · [order contacts](https://appshunter.io/ios/topics/order-contacts) · [1-800 contacts](https://appshunter.io/ios/topics/1-800-contacts) · [zlens](https://appshunter.io/ios/topics/zlens) · [lens crafters](https://appshunter.io/ios/topics/lens-crafters) · [simple contacts](https://appshunter.io/ios/topics/simple-contacts) · [contact lens rx by glassifyme](https://appshunter.io/ios/topics/contact-lens-rx-by-glassifyme) · [bella contact lenses](https://appshunter.io/ios/topics/bella-contact-lenses) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*