# 1 Utama SuperApp — user reviews > 55 indexed App Store user reviews of 1 Utama SuperApp by Bandar Utama City Centre Sdn Bhd, rated 1.50/5 from 2 ratings. - Source: https://appshunter.io/ios/app/1-utama-superapp/id1137320138/reviews - App overview in markdown: https://appshunter.io/ios/app/1-utama-superapp/id1137320138.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1 ## Newest reviews (15 of 55) ### 1/5 — Couldn’t top up for parking *2024-08-21, version 6.3.6* I have been trying to top up for days and it keeps on saying timeout and asking me to try again :( why tho ### 1/5 — Map takes forever to load *2024-08-04, version 6.3.6* Not recommended ### 1/5 — Cannot login? *2024-07-26, version 6.3.6* I have uninstalled and reinstalled the app but still can’t login. What do I do? 😡 ### 1/5 — Still can’t top up with Apple Pay or eWallet *2024-07-24, version 6.3.6* The payment system really need to improve. It’s quite unacceptable to not support Apple Pay or eWallet in 2024! ### 1/5 — Stupid app *2024-05-18, version 6.3.1* Worthless. Need full detail database and not user friendly. I need to charge my car ffs. And the only way to activate the charger by using this worthless app ### 1/5 — Trash app *2024-03-22, version 6.2.17* Every now and then need to update to use… don’t waste your time downloading this garbage ### 1/5 — lanjiao app *2023-12-30, version 6.2.10* The map takes a decade to load ### 1/5 — System Down *2023-12-27, version 6.2.8* This Apps always system down can’t log in. ### 1/5 — Useless Reload System *2023-12-05, version 6.2.8* Imagine having to topup Rm10 everytime your card balance is below Rm5?? Might as well take the ticket from the machine and pay by card at the autopay. You create an APP which is supposed to give you ease of access but instead, we get this half baked payment methods ### 1/5 — Cannot check the point *2023-07-21, version 6.1.5* Cannot check how many point I collect ### 1/5 — Troublesome log in *2023-06-15, version 6.1.1* Every time log in, have to type one utama card number, phone number , pin number and otp.. Very troublesome and multiple steps to log in the account.. This is over safe and too much step, cant make it more simple? ### 1/5 — Confusing *2023-06-09, version 6.0.9* New app interface very confusing and not friendly. Where can I submit receipt? ### 1/5 — Time out *2023-05-07, version 6.0.6* All I get is time out. Want to top up parking also time out ### 1/5 — It keep shows unable to connect now *2023-04-28, version 6.0.6* Pls try again ? ### 1/5 — Top up car park credits *2023-04-25, version 6.0.6* Used this app to top up one card on 23/4, it showed successfully top up and the credits showed in the app was correct. but 25/4 I still cannot use the credit to entry the car park, it showed that my card is under credit to entry! How come? ## Most critical reviews (10 lowest-rated) ### 1/5 — Top up not reflected *2025-11-28, version 6.5.5* Good thing I topped up very small amount . That didn’t show on the balance immediately ! Imagine caught at the carpark with this rubbish !So this is def not a super app but a super dud. Nonsensical run around on this app. Naming it a super app is erroneous! If there’s a zero, I would have given it that rating ### 1/5 — Useless for tourist *2025-11-23, version 6.5.5* This app should bereported tk MCMC. Need IC just to regoster and rm10/year. Useless for tourist. ### 1/5 — Cannot log in *2025-11-18, version 6.5.4* After reinstall and install app , switch on and off phone, still cannot log in and kept getting this message “Unable to connect” “timeout”. ### 1/5 — 2025 ady, just use tng on ur parking laaa *2025-10-19, version 6.5.2* So you’re forcing a minimum RM10 top-up now? What about people who don’t even visit your mall five times a year—are they not worthy of stepping in? If we’re not 1U members, should we just take the hint and get out? Maybe just put up a sign at the entrance: “Non-members, please go to another mall.” ### 1/5 — MR *2025-09-14, version 6.5.2* Third world technology app ### 1/5 — I don’t know *2025-09-10, version 6.5.2* Plate number can’t detect. My OneCard also can’t detect ### 1/5 — Too much info asked *2025-08-23, version 6.5.2* Don’t download this app. Ask so much personal information. Tried it and delete this app ### 1/5 — Upoint *2025-08-01, version 6.4.14* I cant check my upoints using the app ### 1/5 — Worst app ever *2025-05-22, version 6.4.9* Wasting time to register as one card member ,unable to make payment and register as one card member then unable to charge my card ,stupid app ever ### 1/5 — Need Apple Music permission?? Why? *2024-11-29, version 6.4.3* This app request permission to access to your Apple Music. I can’t see any reason for that. ## Most praised reviews (10 highest-rated) ### 5/5 — Support 1 of best shopping mall in KL *2024-12-18, version 6.4.4* Support 1 of best shopping mall in KL Thanks for building an apps , and hopefully the apps will improve better 👍 ### 5/5 — Great all in one app for mall *2020-07-31, version 3.8.09* This app has everything for use in one utama.. merchants, loyalty points, one pay etc.. the user interface also is very well designed and informative ### 3/5 — Needs improvement *2024-04-09* Need to install Face ID and a digital version of the card (that can be stored in Apple wallet, etc), so people do not need to carry the actual card! ### 3/5 — Unable to topup parking credits *2022-06-20, version 4.14.7* We prefer cashless and to perform everything in the app. Cant seem to topup parking credits. ### 3/5 — New app! *2022-03-25, version 4.11.0* Very nice but unablento fpx top up. Keep saying enter email address but i have already enter! ### 3/5 — Software was not stable *2019-06-09, version 3.4.1* Dear developer, I’ve faced an issue after the latest update & unable to open the apps. The apps keep asking me to update the latest version. Please fix the issue. Thank you ### 3/5 — Information outdated *2018-11-10, version 3.0.22* Parking rate not updated. After updated new version, my account unable to click in, keep jump out from the apps. My information (name from the beginning wrong) and requested from all way to change but yet to have reply. Uploaded receipt through apps but the point not delivered to my account. Suggest to add top up credit (card credit) through the app. ### 2/5 — Required to update every few weeks *2024-04-24, version 6.3.1* Annoying app, force to update every few weeks. ### 2/5 — Badminton court booking *2023-08-02, version 6.1.9* App says can use for racquet court booking but it’s still not functioning. While its so hassle to call front office for such a simple booking procedure :( ### 2/5 — Problematic *2023-06-18, version 6.1.2* Frequent enforce update and slow top up process. After topping up, it takes a while for their back end system to the update the actual balance. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*