# 1-VoIP Softphone — user reviews > 13 indexed App Store user reviews of 1 by 1-VoIP Enhanced Services, LLC, rated 4.11/5 from 55 ratings. - Source: https://appshunter.io/ios/app/1-voip-softphone/id1592345280/reviews - App overview in markdown: https://appshunter.io/ios/app/1-voip-softphone/id1592345280.md - Rating breakdown: 5★ 36 · 4★ 8 · 3★ 1 · 2★ 1 · 1★ 9 ## Most critical reviews (10 lowest-rated) ### 1/5 — No issues…Until Now! *2025-05-18, version 1.8.0* Have used the app for a year now with no issues….until the last update. At least I see I’m not the only one complaining. Splash screen appears, hangs for a minute and then crashes. Hopefully a fix is in the works??? ### 1/5 — Latest version broken *2025-05-17, version 1.8.0* It always worked fine until the most recent update (May 2025) - now it crashes after the splash screen. Please, fix it! ### 1/5 — App is broken *2025-05-15, version 1.8.0* The recent update completely breaks the app. I no longer have access to my calls on any of my devices. ### 1/5 — Latest version will not launch *2025-05-14, version 1.8.0* App starts, hangs, then crashes ### 1/5 — Latest app just crashes *2025-05-14, version 1.8.0* Updated today and Latest app just crashes on iOS 18.5 ### 1/5 — So many errors calling *2024-11-19, version 1.7* Constantly have to reset the application as calling will say error then reset it works but tedious. ### 2/5 — Good for voice, but inconsistent delivery of texts *2025-10-27, version 1.8.1* Good for voice, but inconsistent delivery of texts. Message shows as sent but recipients say they don’t get them.. ### 2/5 — Doesn’t consistently send notifications *2023-02-23, version 1.4* This app only sends notifications (incoming calls, message alerts) about 50% of the time. It’s pretty bad. I’m constantly missing calls and texts when sitting right by my phone. And sometimes I’ll get rings on the app but not my VOIP line at the house. Very unreliable. Also, it has problems with country codes. I’ve had to delete the 1+ from all my contacts or it fails when trying to dial out with “not found”. ### 3/5 — Works well, but… *2022-01-25, version 1.0* I use 1-VoIP for home phone service but have encountered a problem since installing the 1-VoIP mobile app. Calls through the mobile app have excellent quality but with the mobile app active on my iPhone, incoming calls can’t be answered on the home phone. I have had to uninstall the mobile app (hopefully for a temporary period). ### 4/5 — May2025 update broke me *2025-05-16, version 1.8.0* Worked great for years. My SE2 now freezes on the splash screen and then eventually returns to the home screen. Reboots do not seem to help. Used it yesterday and today phone calls can not be answered and can not launch app to make calls or messages. update: deleted app and data and reinstalled and appears to be working again ## Most praised reviews (3 highest-rated) ### 5/5 — Love 1-VOIP *2025-04-25, version 1.7* It’s a phenomenal service. Home phone and you get calls while you’re away on your cell phone. And the price can’t be beat. They pride themselves on great service and they proved it with me. All the initial issues were solved by Justin personally. ### 5/5 — Top notch app! *2021-12-12, version 1.0* An app that is simple to operate and does what it supposed to do flawlessly. I replaced my land line home phone with their 1-Voip digital phone a couple of years ago and couldn’t be happier with the cost and features. Calls i make on this show up as my home phone and so far works much better than my cell provider ATT wifi-calling. I have my home phone forwarded to my cell phone so now I can receive and place calls using 1-Voip and my cell phone. ### 4/5 — May2025 update broke me *2025-05-16* Worked great for years. My SE2 now freezes on the splash screen and then eventually returns to the home screen. Reboots do not seem to help. Used it yesterday and today phone calls can not be answered and can not launch app to make calls or messages. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*