# 10,000 Steps — user reviews > 31 indexed App Store user reviews of 10,000 Steps by Central Queensland University, rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/10000-steps/id1230221426/reviews - App overview in markdown: https://appshunter.io/ios/app/10000-steps/id1230221426.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (11 of 31) ### 2/5 — Buggy *2025-09-02* App doesn’t pull my stats into tournaments I have to delete and reinstall every time I want my step count to show in tournaments. **Developer response:** Hi there, thanks for reaching out. We're sorry to hear you're experiencing issues with your steps linking to your Tournament. Please contact our support team via https://www.10000steps.org.au/contact/ and we'll be happy to assist you further. ### 2/5 — Bugs in latest version *2025-04-01* Been using this since 2011. Latest version has a severe bug where it is CHANGING my step log. I’ll enter steps for a few days at a time and sync them. Then a couple of days later I’ll come back to add more and find some of the days have completely different numbers. Thinking I can’t trust this app anymore :( **Developer response:** Thank you for your long-time support since 2011—we appreciate it. We're really sorry to hear about the issue you're experiencing with step logs changing after syncing. Please reach out to us at 10000steps@cqu.edu.au with more details so we can help directly. We are committed to getting this resolved as quickly as possible. 10,000 Steps team. ### 3/5 — Much better *2023-04-03* Significantly improved since last years challenge. Apple health sync is great. Though I think it’s over-counting my steps, despite syncing from apple health. There’s no real settings to play with, so I don’t see how or why it could be, but it’s often close to double my step count! I worry that many of the challenge participants are going to have massively inflated step counts! Developer response to this bug is to fiddle with settings rather than just fix the app to not double count. This is a worry. ): **Developer response:** Hi by the-frog, thank you for your feedback! We are glad to hear that integration with Apple Health is helpful. We are aware that steps can be duplicated if your Motion & Fitness Settings allowing steps from the Apple Health app itself to also be imported in addition to those counted by your device causing a high step count. This can be disabled in iOS devices in Settings >Privacy > Motion and Fitness. If you have any further questions, please contact our team at 10000steps@cqu.edu.au. Thank you, 10,000 Steps Team. ### 2/5 — Outdated *2022-05-27* The website is great, however this app is sooo outdated. Looks like it’s still meant for an iPhone 4 screen.. also there needs to be more options for it to connect to other devices. **Developer response:** Hi Je$ic@!!!, we are glad to hear that you like the website and we appreciate your feedback. We are currently working on an updated version of the app which should be released in the coming months. 10,000 Steps Team ### 1/5 — Unable to login *2021-10-11, version 4.6.8* Registered account, unable to login. Loading wheel of fortune doesn’t open app. ### 1/5 — Behind the times *2021-08-31* The app isn’t optimised for latest generation devices, no biometric login, can’t sync with Apple health, the app has a outdated aesthetic and seems as though no one has updated the app in a long time. Installed, logged in, deleted app… **Developer response:** Hi tonton378, thank you for your feedback. Integration with Apple Health is now live in version 4.8.4. We will certainly consider your feedback and do our best to make improvements if the resources become available in the future. 10,000 Steps Team. ### 1/5 — Apple Health?? *2020-05-02, version 4.6.7* No synch with Apple Health. I see reviews last year had the same complaint. Get with the times, no one is entering their steps manually each day. That’s what technology is for. 10000steps is a great idea but I won’t be joining in until you get this working. ### 1/5 — Can’t even login!!! *2019-10-29, version 4.2.4* Hi, I just downloaded this app and the login screen doesn’t allow me to log in once I’ve submitted password and email address. All it does is take me to me saved passwords and I don’t want to save the password. Really annoying! ### 1/5 — Disappointing *2019-06-02, version 4.2.2* Very ordinary App, takes three or four goes to sign in using password. Then keyboard doesn’t disappear so you can’t tap on the sign button as it is in the way. Have deleted App. ### 2/5 — Syncing *2018-08-07* Why doesn’t this sync with the iPhone Health app?? It makes no sense to enter steps manually, and scoring physical activity as steps is ridiculous. The site is all about steps, count steps - or if you want to record physical activity, then use the heart rate monitor to sync that activity as well. There should be no manual input, as whenever there is, figures get fudged... **Developer response:** Hi djlen_ny, we have just released a new version (4.8.4) which syncs with Apple Health. As we are not for profit, we have not previously had the resources to make this much wanted upgrade in the past. It is up to each individual to record their steps as accurately as possible and we need to allow for participants who do not have trackers or would like to amend their steps to input manually. We encourage our members to move in ways that they enjoy, which doesn't always equal steps. 10,000 Steps Team. ### 2/5 — Why not sync with health data? *2018-05-02* Great idea... but why make us manually enter steps? This can be taken directly from health data! No point using the app when you have to do the exact same thing as the website. **Developer response:** Hi bnhrvy, our latest version 4.8.4 now allows integration with Apple Health. The app is simply another platform allowing the entry of steps by members who may not have access to a computer on a regular basis. The 10,000 Steps Team. ## Most critical reviews (10 lowest-rated) ### 1/5 — What is going on? *2025-11-04* Used this app for months with no issues and now all of a sudden every time i open the app, it wont load and insists my network connections are not working, when everything is the same as its always been and everything is connected. i use this to connect to my garmin and it is insanely frustrating. **Developer response:** Hi there, thanks for reaching out. We're sorry to hear you're experiencing issues. Please contact our support team via https://www.10000steps.org.au/contact/ and we'll be happy to assist you further. In the meantime, a quick fix that often resolves loading or connection errors is to delete the app and reinstall it, as this refreshes the connection. 10,000 Steps Team ### 1/5 — Sign up *2024-10-28* Terrible to sign up **Developer response:** Hi there, if you have any issues registering please contact our team on 10000steps@cqu.edu.au so we can assist you. ### 1/5 — Problems *2024-05-01* Can’t sign up in the app **Developer response:** Hi Dale, please contact our team at 10000steps@cqu.edu.au with more details on this issue so we can assist you further. Thank you, 10,000 Steps Team. ### 1/5 — Can’t sign up *2024-01-10* It doesn’t respond when I submit my info to sign up. No error messages, so I have no idea why it won’t proceed. **Developer response:** Hi Apie-ness, we would recommend contacting our team directly by email to 10000steps@cqu.edu.au if you have any issues signing up or logging in so we can assist you and resolve the issue as soon as possible. Thank you, 10,000 Steps Team. ### 1/5 — Terrible *2023-10-05* App freezes up on signup screen and goes no further! **Developer response:** Hi there, we are sorry to hear that you have experienced this issue. We would recommend closing the app completely and re-trying. If you are still experiencing this issue please email our team on 10000steps@cqu.edu.au so we can provide further assistance and investigate the issue. Thank you, 10,000 Steps Team. ### 1/5 — Can’t sign up *2023-05-22* Can’t actually sign up. Keeps saying you have to pick a state in Australia even if you didn’t select that as a country ### 1/5 — Won’t upload garmin or do anything *2023-05-12* Won’t upload steps from garmin and wants me to manually enter my logs daily. No thank you I do t have time to do that! I just want to press a button that syncs and uploads. Why change that factor in the update, why go backwards? Makes no sense!! **Developer response:** Hi there, we are sorry to hear that your Garmin has disconnected. This is an issue on Garmin's end and is not related to the new app release. We have been finding that the syncing is intermittent and will hopefully we resolved soon. If you need further support, please email our team at 10000steps@cqu.edu.au. Thank you, 10,000 Steps Team. ### 1/5 — Unable to log into the app *2023-01-18* I am unable to log in via the app but can log in via a link in the email. However unable to syn the apple health app with 10,000 steps app. I have a iPhone 14 pro max. Very frustrating to say the least **Developer response:** Hi there, we are sorry to hear that you are having troubles logging in. You may need to delete the app and re-install. In regards to connecting with Apple Health, the integration will need to be set up under Integrations (more information is provided here: https://www.10000steps.org.au/support/10000-steps-app/connecting-apple-health/) . If you need any further support please contact our team on 10000steps@cqu.edu. Thank you, 10,000 Steps Team. ### 1/5 — Needs work *2022-10-03, version 4.8.5* Pretty much doesn’t work. Seriously overcounts steps despite being synced with apple health. Loses days, for example it’s currently Monday 3rd October and my ‘yesterday’ is for Saturday 1st ### 1/5 — Over reporting steps *2022-05-04* I have used the new function to allow this app to connect with my apple health app to access the step data. However it is recording a number significantly higher than my apple health step counter. There’s no correlation at all between the numbers on the two apps. This feature doesn’t work well at all. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use! *2025-08-04* Love how easy it is to sync my steps from my Garmin and add my minutes of activity. Like using the Groups section and the monthly challenges. **Developer response:** Hi Cindy_lee86, thank you for your positive review. We are so happy to hear that you find it easy to add your steps and activity through the app. :) 10,000 Steps Team ### 5/5 — Love the new updates! *2025-02-18* Thank you 10,000 Steps team for the new updates. The auto syncing brings across my Apple Health steps correctly every time, making keeping my steps up to date easy. The new colours and features make the app fun, simple and easy to navigate! Looks amazing, highly recommend.🙌🏼 **Developer response:** Thank you so much for your wonderful feedback! We're are glad to hear that the new updates (especially auto-syncing with Apple Health) are making it easier for you to stay on top of your steps. We're also glad you're enjoying the refreshed design and features! Your recommendation means a lot to us. Keep stepping and let us know if there’s anything more we can do to support your journey! 10,000 Steps team. ### 5/5 — Easy to use - love the update. *2023-05-21, version 6.0.2* Love how easy it is to add my steps and minutes of activity. The new layout is great, really enjoy the monthly challenges. ### 5/5 — Minor tweak please *2023-05-15, version 6.0.2* I really like the new look app, but can you please add back in the “daily average steps required to meet your monthly challenge” (not the eg 13000 steps, but the one that’s compared to the steps you’ve already taken and what you need to get daily to meet the target). I loved this about the old app, it kept me on track on a daily basis (especially if I was behind), but it’s not in the new app version and it’s not in the web version either. Otherwise, great app, great program. ### 5/5 — Feeling motivated *2023-05-08* LOVE the new app! Looks great, easy to navigate and has definitely motivated me to move more. Love being able to set in-app reminders for myself too. Thank you 10,000 Steps! **Developer response:** Hi Little Miss Rebel Rouser, thank you for leaving us a review. We are so glad to hear that you love the new app and are finding it easy to navigate. We hope that it continues to boost your motivation and keep your healthy habits on track! 10,000 Steps Team. ### 5/5 — Simple app and gives you good feedback. And Fitbit sync !! *2018-01-27, version 3.3.2* Simple to use ### 5/5 — Love the simplicity and new look *2018-01-25* Great - easy to use and navigate. Entered my steps so quickly. Awesome thanks!! **Developer response:** Hi Wagging tail, we are happy to hear that you have found the app easy to use and navigate. We appreciate your positive review, thank you. :) 10,000 Steps Team. ### 4/5 — Great app *2023-10-10* I really like this app, however it would be key if the app could implement automatically refresh of activity rather than users having to pull down the screen. The reason I would like this feature this is that I noticed my team members scores are not updated frequently despite them training daily, thus making competitions feel less competitive. **Developer response:** Hi there, thank you for your feedback. We will certainly take this into consideration for future developments. ### 4/5 — Bug fix *2019-04-27* Thank you for fixing the monthly graph it now works like it did about a year ago 😊 good work Thanks **Developer response:** Hi postscrip! Thank you very for letting us know, we appreciate the feedback :). 10,000 Steps team. ### 3/5 — Syncing *2023-05-08* Was good. Now won’t sync with Garmin. **Developer response:** Hi there, we are sorry to hear that you are experiencing issues syncing with Garmin. This is an issue on Garmin's end and is not related to the new app release. We would recommend manually entering your steps in the meantime until this issue is resolved. If you need further information, please email our team at 10000steps@cqu.edu.au. Thank you, 10,000 Steps Team. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*