SeatBoost User Reviews

SeatBoost

SeatBoost, LLC.

Travel

Top reviews

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Seat booster

The app is easy to use, convenient, and great discount

Yamz0307

5 months ago

Condor

Thank you so much for this app I really love it.

M.GUNES

5 months ago

Won

Well done have a long flight ahead

adamtroylucas

5 months ago

Excellent system!

Just used the Seaboost system and got upgraded

All worked perfectly

Shall use it in the future for sure

CDahoui

6 months ago

Mais is great

Great experience. Have not gotten a seat yet but Mais is awesome. A+. Will try again.

vdolgopo

6 months ago

Seat was given to sick passenger, money lost

I won a seat back on May 25th however my seat was given to an unwell passenger. I was told by the airline that I could call and get reimburse plus a potential upgrade on my flight back. Called the airline and was told since I booked the upgrade through SeatBoost it would need to be done through them. SeatBoost is yet to respond to my request for a refund. I would avoid using this if you want to get what you pay for as they see it as a discounted rate and can be taken away without compensation.

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Bad News Bears firefighter

6 months ago

Response from developer

Our Customer Service team promptly addressed this matter upon receiving your contact on June 4th, responding shortly thereafter, and has already extended our sincere apologies for any inconvenience caused. Following a thorough investigation with the airline, it was confirmed that you were accommodated with another Business Class seat on that specific flight - an exceptional reassignment necessary due to medical reasons affecting other passengers. While such occurrences are rare, we are dedicated to ensuring all passengers receive the highest standard of service. You should have already received a detailed email outlining our findings, shared by the airline. If you require any further clarification or assistance, please reach out to our Customer Service team.

Great experience

Very pleasant, very helpful salesperson ( Mais ) !

Roberto Derosa

6 months ago

Excellent

Ms. Mais really helped me and explained me about the application and process. Glad i did it. Excellent customer service by Ms Mais

Ghazi Sultan

7 months ago

Waste of effort and time and ruined flight experience

So the concept seems like a good idea. But the reality is that it fails miserably because: 1) it does not tell you in advance that there are no upgrade seats available so you are waiting around with your bid even if there are no seats available, 2) you never see any other bids. So you don’t even know if someone has outbid you. 3) after the time runs out it gives you another minute to bid more which we did but again you have no idea if someone else is bidding more.

Overall it ruined our flight as we would have paid more for an upgrade. Moreover the entire TAP flight experience with forcing you to check your cabin baggage because it’s a small plane similarly soured us. So net net. We will not fly TAP ever again. United here we come. Don’t waste your time or effort with this app or with TAP. Typical state airline mentality, absent on what drives a good customer experience. What a shame

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NYC Spock

9 months ago

Response from developer

Hi, thank you for your feedback and we're sorry that we couldn't help you get upgraded this time. As explained in our app, last minute upgrade availability is never guaranteed. We encourage fliers interested in an upgrade to bid in an auction, because there’s always a chance to win and there’s no cost to participate. As for the auction itself, in the main round bidders can always see other participants and the amount they have bid; unless there is only one bidder in the auction. Now the final round, which lasts only 1 minute, is a blind bid, where you are allowed one opportunity to add the exact amount you wish to your bid, without other bidders knowing how much. We're sorry that your experience fell short from expected, but if you need any assistance please make sure to reach out to us directly. We are always here to help!