Unreliable
My debit card has been locked multiple times because bank does not update transactions immediately, and this would go on for weeks at a time where I cannot use my card because they did not update my balance, and even charged a card I used 2$ randomly, and due to the fact they do not keep my balance up to date constantly I keep track of it myself.
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Wont let me get enroll
Fix the app
It is so frustrating how much this app crashes! It will crash for hours or days on end for no reason. It will also lock you out of your account completely until you call a member to have your password change. So annoying and very inconvenient to the point of me considering to switch banks.
Slow
Just tap cards and you will see how slow it is
App wonโt load
After the new update the app wonโt open, it just closes and goes back to the Home Screen. Even after Iโve deleted it and installed again. ๐๐ผ๐ซค
Worst bank app
Always issues with this app one moment it will work 10 min later stops working for hours even next business days ridiculous!
Still a lot of bugs
This app is an improvement from the last app FAST offered however I still have trouble with it working for me. IF I can get into my account then itโs fine. Itโs just a matter of IF. Seems to have trouble with face recognition and and other glitches when Iโm trying to sign in.
NEEDS AN UPDATE
Itโs so frustrating when the app doesnโt let you log in! I write down all my passwords and usernames so I know my information is correct and it still says to call a member. Itโs so distracting when you have to call every week to get it fixed!!! Sometimes they donโt even know why it is not working and tell me to wait!
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Love the new features!
I love the new features, especially Zelle! Now I can reimburse others, no matter where they bank, or they can pay me!
Fast federal credit union
Even though this is my first bank account this bank account along with the bank manager have been nothing but help with handling my funds! Thanks Fast federal credit union!