MPLS Parking User Reviews

MPLS Parking
MPLS Parking
City of Minneapolis

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  • Poor map and buggy

    The map does not have all street names on it making it difficult to find where you need a parking spot. Also keeps asking me to enter a new payment method. Entered 3 cards then is says the parking company only accepts Visa, MC … well I had put in 3 Visa cards. After all this, you have a credit card etc all entered it says it can not make a reservation. Um why not say that upfront once I chose the time and location? Great idea, poor execution.
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  • CAUTION terrible customer service

    I was trying to reserve future parking for a football game at US Bank stadium since I don’t go downtown often and find the parking situation very stressful. I found a ramp and quickly reserved a spot. I didn’t realize it defaults to the current time which I was obviously NOT downtown yet. I quickly (like within 1 minute) called their customer service line to have them cancel the reservation so I could revise the time to later. The woman on the phone said sure that she would submit the request for refund and then sent me a link to track my request. I have heard NOTHING from them yet and that was over 3 weeks ago. I’ve commented within the request tracker several times and emailed them. Still no response. In the meantime, the charge continues to appear on my credit card statement and it is NOT a small charge given it was event parking at US Bank Stadium. I’m guessing they just collect on people errors and then ignore any requests for cancelations. Very disappointed with the response and lack of service especially since I tried taking care of the issue with 1 minute of making the mistake.
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  • Efficient!

    When I was initially told about the app several years ago, I didn’t think I’d use it much. Was I wrong! It’s so easy & convenient to use & so much better to be able to set duration & pay for my car.
  • Gets it’s job done

    Love the accessibility of payments and choosing what car to park, but if you try to use the app function to find where you parked IT WONT WORK. I spent like an hour going the wrong way because the app lied where my car was. I was thankful Apple Maps remembered where I parked otherwise I would’ve been screwed!
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  • So easy

    So easy and smooth to use. Enter parking meter number. Pay on phone directly from parking spot. Timer in app keeps track of time. Extend time if needed from phone without going back to parking spot.
  • Please fix this app

    This app is great when it actually works, which lately is so seldom. The log in screen not working is a problem. Getting logged out randomly is a problem. Valid zones not showing up when entered is really a problem. Favorited zones being deleted is very annoying as well.

    Too many error messages, zones not found, and login issues. When it works, it’s great, like I said. But please update and fix all this. I just really need to park my car and add time when at work without having to leave pots on the stove unattended. That’s all I ask.
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  • So easy to use

    When I pull up and park anywhere in Minneapolis, it literally takes seconds to pay for parking with this app. And the reminders that parking will expire have definitely saved me a parking ticket or two - as it’s easy to add more time without running back to the car. Ease and peace of mind. Thank you for creating this App!
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  • So easy

    Way easier than finding coins. Way easier than finding your wallet and your credit card and a payment kiosk.
  • Parking

    Paying for parking through the app is very easy and convenient. Was running late for our reservation so I paid for parking while walking to the restaurant. Our meal took longer to eat than I had paid for so I opened the app, extended my parking time and was good to go. Overall paid parking experience made easy.
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  • Defaults to different car

    I have a reset my default car, and reset default payment several times and they never stick this thing has charge me for the wrong vehicle and wrong card multiple times it is so frustrating. Have to double pay. When it works, it’s great. When it resets what I originally entered, it’s more frustrating than the street machines (which is saying a lot).
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