Do Not Update. Delete phone app. Reinstall new copy from App Store
It seems like recent update was more than just bug fixes. The whole app looks redesigned. As the title states, (1) delete app, (2) reinstall new copy of app and (3) login with original info. This has worked for me. I’m back online viewing cameras. Hope this helps. Minus a star to developer for not providing clear description of the update and step-by-step instructions.
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Can’t login
Ever since the update, the camera has been glitching out and now I can’t even login to my account! It keeps saying “Request Failure”. I’ve tried changing my password three times, and deleted and redownloaded the app. Nothing is working. I use this app to keep an eye on my cats while I’m at work. I also pay the monthly fee for the cloud and constant recording. This needs to be fixed!!!!!
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Awesome apps
This apps is ways better than the other 2 apps. Love the updated and fast respond on detecting movement.
Horrible company
I have the CHS1AWACS model WiFi camera and this specific camera does not support motion detection. It does not support push notifications. It does not support video recording. It has a memory card slot but it does not support memory card. Are you kidding me? What am I wasting my money on?? All I can do is view live and that’s it. DO NOT ask me to email you for further assistance, you already gave me assistance and this is what the results are! This company has converted all their cameras and systems to run on cloud service to make more money. Horrible app, horrible cameras, horrible company! This camera is still being sold everywhere and it doesn’t even work! This is just sad. 1 star. Tomorrow I am returning these cameras. I am not going to purchase your updated “cloud” cameras as a solution. Good bye!! 👋
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won’t connect
Been having cameras since 2017. Recently updated WiFi password so had to delete and reconnect all my cameras which is stupid. You should be able to just go into the settings and update password. Anyway, been trying for hours to reconnect. Tried Zink and QRC and both won’t work. I have 5 cameras and I’m at the point of just canceling subscription and getting different cameras. Firmware was updated prior to WiFi password change.
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longtime user
Today after having theses cameras and software forever it seems like I guess because of an update I can't even see my cameras, can't get ahold of any customer service, and now can't even sign in. This is crazy and irritatingmi use the cameras for my baby and my dogs. Please fix this...... Please I will update my review of this changes....i hope
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Garbage app
This app worked great for the first few months. I got these cameras in 2017. Then features suddenly stopped working. Local playback doesn’t work any longer. It keeps prompting me to pay for cloud storage. Local playback and cloud storage are not the same. Defeats the entire purpose of having security if you cant review footage. Thanks Funlux The man in my back yard got away and the footage is inaccessible I will never purchase another product from this company.
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Seems things have changed
This app/camera was decent enough. It did what it needed to do. But I’ve noticed I’m not getting alerts even though I know there is movement. My settings haven’t changed. One day all my videos were there and then gone the next. Now it seems it only keeps videos for two days. Some days features won’t load even if I’m on WiFi. Had to re set up my camera. My phone and camera had to be sitting on top of the router for it to all connect. Was thinking of getting a second camera- but might go with a different company.
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App no longer works
So after having the cameras for 4 years, I had to reinstall everything and now I cannot connect to my cameras! So now I have 4 worthless cameras. Looks like this company went under because they don’t update anymore. Waste of money and now I have to buy new cameras else where
Useful for me...
I love these cameras, because I can see just what is happening around, anywhere! But sometimes I get alerts in like 30 minutes. I don't really like that because say if somebody was in my house, but I would have known that in 30 minutes, so if I would probably get the alerts in at least a minute or less it would just make it so better for me and my family.
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