Leave a Review Square Appointments
Near perfect, with one glaring omission
I’ve been using Square for payments for several years now, but have always hesitated to integrate their appointment management with the payments. A couple months ago I changed that, and started using Appointments full-time. I have to say as an all in one app for payments and appointments, it is near perfect. The one fatal flaw to it is their complete lack of support for package management. You can certainly sell a package of massage sessions, for instance, but there is no easy way to track their redemption. No way to easily tell your customer how many they’ve used or how many they have remaining. Every other scheduling service out there has this feature and it’s lack with Square Appointments is keeping it from being a major contender.
Fix this omission, Square, and you have yourself a 5-Star app!Show lessainuke
Good but a a couple more features would be good
I used Vagaro before for about 4 years. The couple I wish square had would be the ability to jump forward or back weeks. For instance I was able to hit a button that said jump and then it would have -1 through -8 wks or +1 through +8 weeks so if I had a slow week I could hit on 6wks prior and see if that week was slow also or to see if there were clients I needed to reach out to to remind them it’s been 6 wks since their last appointment. I would also like to put my finger on an existing appointment and move it up or down or to a different day during that week without having to go into the appointment and change the date and time. My clients do say that square appointments is way more user friendly on their end though so that’s a plus!Show lessleahC515
So so
Having difficulty making the appointments app work with different locations. My customer reminders don’t give the appropriate location and some have gone to the wrong place. I have tried to contact square about this and the issue was still not corrected. My intention for getting this service was having some of the communication taken off my hands. But since I still have to verify location with a lot of folks I am disappointed.
I don’t like that I cannot use APPOINTMENTS & POINT OF SALE for my other locations. Everything is listed under Om Shanti which isn’t accurate and also effects square capital. Ive tried logging out of the app and logging back in under those locations but the app tells me I’m not authorized. Frustrating that this is an issue. If I discover that it’s an addl fee to include my other location features I will be even more disappointed.
Otherwise the app is fine. Checkout, discounts & ease of use is good. I wish I could add a picture I customer profile tho. For massage and spa services some people only come once a year. It would be nice to have a way to remember them.Show lessReBiscuit
Developer Response
This sounds very strange. There might be some things we can change that will help with your locations and Appointments in regards to the visibility on your customers side. Give us a call when you get a chance and we'll get this taken care of: http://squ.re/2BiGrNzits decent
the app is alright for business but i feel like it should remind you ahead of time just as it does to your clients. You can send out automatic reminders to them for their appointments but it dont remind you to keep you on schedule if it did id rate the app 5 stars and also you cant checkout with an item you have to add a service before you charge. Another thing Quick Deposit doesnt work with every bank i have a Bank of America Business Debit Account and it won't work i called in to customer service and they said unfortunately its not compatible with all cards so if you ever want to quick deposit it would be good to ask first if you can recieve quick deposits other tgan that your going to have to wait 2 days and longer because they don't deposit your money into your bank account on the weekend.Show lesspaulthebarbergotyoufaded
Love it!
I operate a very small business that is just me helping clients with different technology needs. I looked at Square Appointments before, but the monthly fee was too big for me to justify it for the size of and amount of business I was doing. When I found out that Square was offering appointments for free for individuals, I jumped on the opportunity. Changed my invoicing from something else to Square and have been using the appointments.
I absolutely love how I can sync my Google Calendar with appointments and can set my hours. This makes it so easy for clients to pick a time to schedule with me. I also really like how Square sends my clients reminders and allows me to easily send the receipts after they pay for services. This makes my job so much easier. Additionally, when I provide remote support, having the ability for them to pay an invoice directly through Square is really great. Yes, there are some processing fees with that, but they are well worth it considering how much easier it makes things for me!
Also, I am really happy that square allows me to select multiple payment methods including options that are not credit. I can easily select cash or check if that is how my clients want to pay. Keep up the good work, Square! This app has made operating my business so much easier and it makes my operations look even more professional!Show lessthebulder
