Excellent service
I have been with Fire Fighters First Credit Union for 40 years. Wow, that ages me. They have always had excellent service. I mostly use the online banking which is easy to use. Their loan rates are lower than anybody else’s and their savings rates are higher. You can’t beat that. In the 40 years I have been with them, I have never had even 1 issue. I highly recommend using Fire Fighters First Credit Union. I’d give them 10 stars if I could.
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Love the app easy to navigate, it’s worth 5 stars but the email contact us is flawed takes to much time for a response from our fffcu staff to get back to us.
Safety Line
There have been multiple occasions where I cannot pay off my safety line of credit from the app. I have to call in and speak to a live person.
Service they provide
I’m leaving out of California now and I have to do everything remotely and it seems to be no problem. Fire Fighter credit union is awesome. The help of the call taker is great.
Picture
You need to bring back the ID where you can put a picture on it, That would be awesome.
Outstanding App and Service
Firefighters First app is very intuitive and user friendly! The app matches the level of service I have come to expect from the credit union as a whole. Outstanding job Firefighters First!
Safe haven
We have been with FFF for about 10 years now, and I am absolutely delighted with the service, the safety of our funds and accessibility either two offices or especially online. Absolutely top drawer credit union.
Bill pay
More than once now I sent a bill out on bill pay, I sent it out at the end of the month to get to receiving company and it did not get there till the 14th of the month. I was charged a late fee. I don’t feel that is right that I should have to pay the late fee.
Nice app but mobile deposit broken
Title says it all. App is ok, but unable to mobile deposit right now. iPhone 13 Pro, iOS 16.
Bugs
Mobile deposit doesn’t work
