Best wings ever
Needs more customization
Secondly, still on the customization, I particularly enjoy the Buffalo rub on my wedges, but there isn’t an option for that on the app, nor is there a “special instructions” section to add that in.
These are the types of customization I mean, just add every option that is available when dining in/ordering over the phone onto the app, I’ll pretty much use it exclusively if they do that!
Repeatedly closing automatically while attempting to scan receipts
Rating: 2/5 Stars
As a frequent visitor to Buffalo Wild Wings, I decided to give their app a try for the convenience of earning rewards and scanning receipts. Unfortunately, my experience with the app has been far from satisfactory.
The main issue I encountered was the app repeatedly closing automatically while attempting to scan receipts. This technical glitch not only wasted my time but also left me unable to claim the rewards I rightfully earned. Despite multiple attempts and even reinstalling the app, the problem persisted.
Additionally, the user interface of the app felt outdated and clunky, making navigation cumbersome and frustrating. It lacked the smoothness and efficiency I expect from a modern restaurant app.
While I appreciate the concept of earning rewards and simplifying the ordering process through the app, the execution fell short of expectations. In the end, I found myself resorting to traditional methods of redeeming rewards, defeating the purpose of using the app altogether.
I hope Buffalo Wild Wings addresses these technical issues and invests in improving the functionality and user experience of their app. Until then, I'll think twice before relying on it again for my dining needs.