Leave a Review Buffalo Wild Wings
Needs more customization
The app is pretty convenient and overall works like how most food apps do, no real problems there. My only advice to them is to add more customization, for example when you are picking the sauces/rubs, they don’t have an option to pick how many, it just splits it equally based on how many sauces you picked so if you ordered 20 with 2 sauces, it’s going to do 10 and 10, even if you wanted more like 15 and 5.
Secondly, still on the customization, I particularly enjoy the Buffalo rub on my wedges, but there isn’t an option for that on the app, nor is there a “special instructions” section to add that in.
These are the types of customization I mean, just add every option that is available when dining in/ordering over the phone onto the app, I’ll pretty much use it exclusively if they do that!Show lessWafleEnterprises
Repeatedly closing automatically while attempting to scan receipts
Title: Disappointing App Experience at Buffalo Wild Wings
Rating: 2/5 Stars
As a frequent visitor to Buffalo Wild Wings, I decided to give their app a try for the convenience of earning rewards and scanning receipts. Unfortunately, my experience with the app has been far from satisfactory.
The main issue I encountered was the app repeatedly closing automatically while attempting to scan receipts. This technical glitch not only wasted my time but also left me unable to claim the rewards I rightfully earned. Despite multiple attempts and even reinstalling the app, the problem persisted.
Additionally, the user interface of the app felt outdated and clunky, making navigation cumbersome and frustrating. It lacked the smoothness and efficiency I expect from a modern restaurant app.
While I appreciate the concept of earning rewards and simplifying the ordering process through the app, the execution fell short of expectations. In the end, I found myself resorting to traditional methods of redeeming rewards, defeating the purpose of using the app altogether.
I hope Buffalo Wild Wings addresses these technical issues and invests in improving the functionality and user experience of their app. Until then, I'll think twice before relying on it again for my dining needs.Show lessShivaram Reddy
App is completely insecure
All over the internet I am seeing others going through this. Someone cracked an admittedly weak password on my blazin rewards and used all of my points. Support got my points back and I changed my password to a proper strong password. But I noticed that after changing my password multiple times, the phone app DOES NOT force re-login. I’ve changed my password over and over and without fail someone keeps placing orders to the same BWW under different names with my points. But they don’t use the “forgot password” method because when they use my rewards, my last password is still good. I’m sure they’ve never once been faced with my new password. This has been a problem for over a year - I see threads on Reddit with this issue that are over a year old. No update for this massive security flaw in over a year is flat out garbage .Show lessSailsetter