Good app/just one tweek.
Great app, but makes it difficult yonpull up your full account information. I believe you should be able to get full account number upon pressing in the hidden numbers
The worst app I’ve ever worked with!!!
I hate this app!! Whoever developed it needs to quit because they obviously don’t have a clue! Every time I try to use it I can do one thing and then I keep getting a notice telling me to RETRY and you can’t get past it. I close all of my apps and try to go back in and I get a message telling me that an error has occurred and gives me a number to call. So you call the number, it’s no good!!
I inevitably have to delete the app and wait to reinstall it, or I continue to get an error. I bank with another credit union and never once had any issues.
Also, it would be nice if the facial rec actually worked!!
I inevitably have to delete the app and wait to reinstall it, or I continue to get an error. I bank with another credit union and never once had any issues.
Also, it would be nice if the facial rec actually worked!!
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Checking account
I’m fairly new to members with a checking account. I share a joint account with my spouse but the debits do not show from which debit card the purchase was made. It sure would be nice to include that on the statement. My WellsFargo accounts do show who made the purchase with corresponding card numbers. Thanks.
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App is glitchy and they are always “updating” it
First off, I never leave reviews. The frustration of searching the entire app for my credit score only to realize it’s not even available on the app (why???) really set me over the edge. The app is constantly changing designs and their most recent choice to make everything white makes it look like a bad résumé with everything just thrown on there with no rhyme or reason. Would it kill them to add outlines and boxes to make it easier to distinguish different sections/features? (They had it right before and must’ve hired some “minimal” design rat that thinks plain white is the new it) And the worst part of the update is now instead of it all being contained within one app, half of the clickable things lead you to a different app you need to install or a different website. Want your bank statements? Just click this sus link that leads you to a website (hope your using secure internet!!) that’s fidgety. Remember to log out and close the tab or your all your info could be stolen!! Yes that was definitely a great idea on their part. Overall the app functions somewhat ok, as long as you are under the age of 50. For the poor old souls, just ask your grandkids for help figuring it out.
MOST IMPORTANTLY why why why can’t I see my credit score? That’s like half the reason for a bank to make an app.
MOST IMPORTANTLY why why why can’t I see my credit score? That’s like half the reason for a bank to make an app.
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Bill pay
Very frustrated & mad that when I set up bill pay & selected the acct to pay from, it doesn’t save that acct!! It defaults to the first checking acct opened! I have a minor w/ a checking acct & the acct was opened 1st. So it defaults all bills to that acct! If an act is selected when bill pay set up or if you switch the acct it should stay with that acct until changed again. NOT every time you go to do bill pay. This needs to be fixed!! That is a lot of money taken from the customer that is not right!!!
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Poor Service
My app sometimes barely loads also depends on my internet network but none the less their app is very glitchy and slow and has had errors for me to sign in and have had to delete and redownload a few times. Also my card has been disabled when ordering online sometimes or other companies think there’s fraud going on when I use their card really weird not often but has happened few times. Also when you go to their drive through expect on most days to be sitting there 10 min just to deposit some cash. So turn your car off don’t waste your gas. I think they are understaffed or something at times.
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Connection issue
App worked good to begin with , now I can’t log in ( intermittent connection issue ) . Bank can’t help , developer report a problem link says page can’t be found . Garbage app !
Incompetence at every angle
If you want a bank that makes it hard to do business, especially trying to do online deposits and makes excuses to take your money, then look no further!
You found the best bank to screw you over. Your long hard search is over, they will be glad to take your money and make excuses to not give you your money that is yours to begin with. In short a terrible bank for business owners.
You found the best bank to screw you over. Your long hard search is over, they will be glad to take your money and make excuses to not give you your money that is yours to begin with. In short a terrible bank for business owners.
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My balls itch
Hi
Member is the best credit union ever!
The staff, the service it is the best credit union ever!
