slow, painful
slow to update menus and/or updates to a different days menu. Horrible pickup interface that requires picking new time without showing what time is actually available (and even when you’re standing at the pickup location while the server is waiting for orders). Seems to have been spec’ed by someone with not invent here syndrome who refused to look at any other available app that does food ordering
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slow, painful
slow to update menus and/or updates to a different days menu. Horrible pickup interface that requires picking new time without showing what time is actually available (and even when you’re standing at the pickup location while the server is waiting for orders). Seems to have been spec’ed by someone with not invent here syndrome who refused to look at any other available app that does food ordering
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Great, but can’t dispute if problem
Ordered Extra Large coffee, got Large. I guess billion dollar company gotta get some extra profit.
False advertising?
This was advertised to me as a cheaper grocery service so I go to sign up to see the prices and it won’t let me see the prices without subscribing so I come here to see what in the world is up only to discover it’s another version of DoorDash and Uber eats.
If there is a grocery version in app then we need to be able to see prices of products before we pay for anything. How the heck am I supposed to know if the price range is in my budget if I can’t look at them?
If there is a grocery version in app then we need to be able to see prices of products before we pay for anything. How the heck am I supposed to know if the price range is in my budget if I can’t look at them?
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Terrible app.
This app makes my work life as an operator so much more difficult than it needs to be. Multiple PLU codes in various menus across different service hours is ridiculous. If I run out of one thing, I have ten different items I need to turn off, and it doesn’t talk to Nextep so between these two issues I spend, easily, an hour or so every single day on making my operation run as it is supposed to. It’s laggy, I can’t mass edit either, I don’t have access to the full database to make this work better, and my internal support tickets go unanswered for weeks at a time. Not happy. My customers make jokes about the app to me daily. It’s embarrassing. I’ve mentioned all this to my superiors and their superiors as well but nothing changes - this app needs a major overhaul.
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Needs comment section
Previous versions allowed comments to fine tune your order. Seems to have been removed. Needs to be introduced or put back so you can say which “standard” items you don’t want eg pickles.
Extremely Buggy
Will not let me place an order because every possible order time is “not valid” when I try to check out. I tried reinstalling but now I can get the password reset email to send. The app was okay when it worked, but now it’s literally unusable on my device.
Morning coffee
So easy to order online and pick up in lobby
Good except Can’t order grill and cold in the same order
Easy find stuff and checkout, notifications helpful except if you want to order a hot sandwich from the grill menu and also a cold sandwich from the cold menu (same place) you have to checkout twice!! Bit silly
Keeps changing my order!
I used to love this app for ordering food at our work cafeteria. But now, it keeps changing my order spontaneously! I always get a salad, and after I choose my toppings and save, I look back and a bunch of them have switched! There are things listed in my salad order that I don’t even like! (Yuck — beets!) I then try to edit, and discover the choices are now different. I make my selections, save, and — here we go again. A bunch of stuff is switched up. (What even is “mojo” dressing?) I do this a few times and it keeps changing on me. Eventually, I give up. Can someone fix this? It used to work so well! Thank you.
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