Leave a Review Walmart MoneyCard
Works great, majority of the time!
I’ve used this App and the bank that backs it and honestly it does work great. Only one snag with the App is you have to make sure you are running the latest version to get full access! Just like a regular bank that too only can do so much. Even with the severe weather that hit the Houston area I was able to get into my account and check it. Only problem I had encountered was trying to obtain copies of my bank statements! It too did the bleep totally forgot who I was while still using the App. When you encounter this try to stop what you are doing in the App and close it, wait at least thirty minutes to clear the network bug! This is where most users get their account compromised over. Frustrating you bet. Sadly, they do so have a daily limit of $500 a day to withdraw. I too got stuck in a pinch and needed to get more than the limit could give me. My work around was simply draw $260 separately on two days at a Walmart. Why? The FEE’s that’s why, you don’t get hit as hard if you do this at checkout! Hope this little bit helps others here, been using the App for just over two years and had almost zero issues until this recent freak storm that hit the Houston area.Show lessChristopher22182
Developer Response
Hi, we are really sorry to hear about the issue you are facing. We would like to know more about your concern, so we can further assist. We would appreciate it if you could send us the details by logging into your account at www.walmartmoneycard.com or via the mobile app and clicking the "Chat" icon to initiate a chat for assistance, or by sending us a private message to one of our social media accounts. You may also call our Customer Service hotline at (877) 937-4098 for immediate assistance. Thank you! – Team Walmart MoneyCard.Goes Down too often
It seems like every other month there is some sort of system problem. The one happening right now is the money I have in my savings is not showing up. I keep my money in the savings until i need to use it to protect my money from being stolen or used without my knowledge. Currently It says $0.00, which is incorrect.
When I use the chat to find out what’s going on they just say they’re sorry for the inconvenience and the issue has been escalated to the appropriate department. It has been over 24 hours now with no access to my money and it is more than just an inconvenience.
In the past this has happened but didn’t last as long. There are also times when you can see the money but you can’t move it or if you can move it the balance isn’t updated for hours. Very inconvenient if you are getting ready to check out somewhere and you’re waiting for the funds to transfer.
I have 1 month left until I claim the cash back that I have earned the past year then I’m done with this card.Show lessTooBusy4BS
Please fix this mess or you’re losing a long term customer
(Update Feb 2024) It’s been six months. Still the issues are not fixed. They did an update. Screwed it royally. Know if. And still don’t have it fixed. I never ever used to have one problem with the app or card. Not one. I recommended it to everyone. Wouldn’t recommend it to a dog at this point. Did the balance issues. My money shouldn’t fluctuate. I can’t trust the balance ever. And the slide to check balance doesn’t work unless you log in. So why have it at this point. DO NOT RECOMMEND.
How long does it take to fix the mess you created with your updates?? I have had this card for over 7 years. Never ever had any issues until August. I am so tired of it being declined for no reason. Repeatedly. Slide balance doesn’t display the correct amount unless you log in. I’ve relied on that feature for years. I’ve even had my balance change. It would bounce up a couple hundred dollars, I’d make a purchase then suddenly be over drawn. Prepaid capabilities should be getting more advanced not worse. Why is this not being addressed or fixed.? It’s been months with plenty of time. And I don’t want a developer response. You know what the problems are clearly, so fix them!! I’ve had the same routing number for so long I don’t want to change but I will if I have to. Chime seems a lot easier. At this point it feels like Walmart Money Card has turned into a scam to hold everybody’s money hostage. It’s OUTRAGEOUS.Show lessGlamHaven
Developer Response
Hello, we're sorry to hear about what happened to your account. We would love to take a look at the issue. We would appreciate it if you could send us the details by logging into your account at www.walmartmoneycard.com and clicking the "Chat" button to start a chat, or by sending us a private message to one of our social media accounts. Thank you! -ARPLost money
I’ve been using the money card for many years now, had almost next to zero issues until a few days ago, moving money from my savings to checkings, the app reported a technical issue, I thought okay I’ll refresh and it’ll resolve it, it did not, I attempted to move money from my savings to checking again, same technical issue, BUT instead of not moving the money from savings to checking, the money just disappeared, 500 dollars, Christmas presents, bills, groceries, 500 dollars gone, I called support, they said oh it should show up in an hours time, a day later zero hint at the money returning, as someone who is living pay check to pay check you could imagine how losing 500 dollars would affect you, to say I’m stressed or at a loss for words would be an understatement, I simply have no idea what I’m going to do and they have been absolutely no help, at the risk of losing your money, please god go get a cash app or Venmo card if you want to stay away from the big banks, if Walmart wants to reach out to resolve this issue I’d gladly change my tune, but right now I’m out Christmas for my family and mandatory bills that have to be paid, this is the first time I’ve ever written a review for almost anything, and it pains me to even have to do this, but honestly I don’t know what else to do and if I can stop this from happening to someone else I will gladlyShow lessZach Lowrance
Developer Response
Hi, we are really sorry to hear about the issue you are facing. We would like to know more about your concern, so we can further assist. We would appreciate it if you could send us the details by logging into your account at www.walmartmoneycard.com or via the mobile app and clicking the "Chat" icon to initiate a chat for assistance, or by sending us a private message to one of our social media accounts. You may also call our Customer Service hotline at (877) 937-4098 for immediate assistance. Thank you! – Team Walmart MoneyCard.Don’t use
DO NOT USE THIS CARD They charge you more than the terms and conditions states and when I reached out to them to fix it they said that it changed and they can do 10 transactions. Well I’ve only had this card a month and nothing was sent to me stating it changed. Every agent I reached does not understand or speak English. They never answer your question. They literally starting saying things that made no sense and had nothing to do with why I was calling. And they refuse to give you any numbers to reach someone that you can understand and vice versa. They charged me $140 when the most they were supposed to be able to was $75 and they refuse to fix it and give me my money back. They will take all your money and you can’t do anything about it. Anybody that says there are no overdraft fees is lying and they work for the company. I get way more than $500 direct deposit and they over charged me so much.
You also cannot put this card on any money apps including Apple Pay.
They charge you outrageous ATM fees unless you go into a Walmart and pull the money off there.Show lessStephanie loves bubs
Bank network is compromised
Been using this prepaid debit system for over a decade and have had plenty of problems. This is the last time I trust this bank or card. Replacing the card does next to nothing except make more work for me, and make hackers laugh. This is the last fraud I will face with this company.
Not only have they switched bank names a few years back, probably because the first went bankrupt, they constantly give fraud alerts and money has maliciously gone missing since they removed the registry. Now I get charges and no fraud alerts. Even some payment systems will not accept this card or bank account because they know how insecure and untrustworthy this system is. If you are going to try this card because it just seems convenient, I highly recommend you don’t leave money in the account and get yourself a real bank account to hold your money because you will lose money and have money stolen through fraudulent charges and disappearing $$$ without registry entries.Show lessbrainwhirlwind
Developer Response
Hello, we're sorry that you've had to deal with this matter. If there's anything we can help you with, you may reach out to our Customer Support by logging in to our website at www.walmartmoneycard.com and clicking the "Chat" button to start a chat. You may also call us at (877) 937-4098 for immediate assistance. Thank you. -ARPNot at all on the consumers side
They structured the card to literally use it against you. Don’t load it until after you activate it. If you can’t activate it, you can’t call customer service because you have to have an open account to get in the system. Walmart will tell you there is nothing they can do and that they only have the number on the back of the card and to call it. You can’t get past the automated message in the system unless you have an account open or can successfully activate your card. There is no other option on the website. No one to talk to and that’s it. Your money is there but they decided you can’t use it. Absolutely disgusting of such a large corporation to actively cause harm to loyal customers they claim to serve. They ought to be ashamed of themselves. And if profits go down in your town, bet they won’t up and close down leaving your town with no grocery stores after cleaning out all the other local chains. They do care if you or your family eats. Don’t believe me go buy a money card and find out.Show lessBozehead
Developer Response
Hello, we're sorry to hear this feedback and for having a problem contacting our customer support. We would love to take a look at the issue. We would appreciate it if you could send us the details by sending us a private message on one of our social media accounts for further assistance. Thank you! -ARPDon’t Do It!
I have my regular Wells Fargo checking and savings accounts. I also have PayPal debit, Money Lion Roar account, Dave app debit, Bridget & even Float Me for a really rainy day.
I have got to honestly say that this has been the worst money debit card experience I have ever had.
I direct deposit my entire paycheck twice a month to Walmart money card, thinking that they were an old company with a new Avenue and would provide many benefits.
We cannot transfer money in or out to other linked debit cards! The only way money is getting in is if it is direct deposited. If it is coming out, through an ATM, they tell you that you won’t pay a service fee at their listed ATMs, but this is not true. We pay at least three dollars every single time no matter where we are. If we want more money we must go to the store, make a purchase and ask for cash back we can only receive $100 or $200. getting money-My own money has been a juggling exercise ever started up with them, and I will be closing soon. Money Lion is so much more smooth, provides so many knowledgeable benefits, allows transfer of funds without charge instantaneously and so much more.Show less5ooowatts
Wonderful but didn’t update to new card automatically
I downloaded app when I purchased my temporary Walmart card. Every time I log into app it asks if I had received my personalized chip-enabled card. Once I received my personalized card, the app did not switch over to the new card. I put new card info into app to activate it. My understanding was that it would deactivate temp card and switch all info over but it didn’t. App still reflects temp card. It still asks me if I received new card. So I can’t use full functions of app because it reflects temp card. Walmart contacted me to ask why I wasn’t using new card. So putting money on new card isn’t free via app.
I was just on call with Walmart money card for about 18 minutes just now regarding this issue. She didn’t know answer so she hung up as I was writing this.Show lessUnicornUSA
Walmart moneyCard
I advise people not to get this card at all. This card is very very bad. You only can have a certain amount given to you they dictate what you take out if you’re stranded like I am with my kids and UK get home and you can’t touch your own money that is a big problem. What happens if you your kids or something happens to y’all while Marcus and they don’t care they just want to issue out your money. I’ll let you know now leave this card along. Do not use this card. This card is not any good for your money to be put on there for no reason at all if you put a large amount on there you cannot get it off you cannot you have to wait months to get your money off of there so I’m asking and I’m letting you guys know please do not again do not use this card for any reason, I hate this card with a passion money Walmart do not care about their customers at all they make you get $500 a day and you only can pull out 200 and 300 that’s how they get their money they make you split 500 and payments so you can pay themShow lesspop roro76
