Leave a Review Walmart MoneyCard
Good for getting your direct deposit early.
I’ve had the Walmart money card for about 6 years. I get my direct deposit usually a day before payday. I’ve had only a few times when it wasn’t early. However, as of late I am not liking the way the Green Dot Bank works.
I recently had to make a withdrawal from an investment account and use mobile deposit to deposit my check from this account. I had deposited the check as per the instructions. I Do everything right and the check isn’t in my account 5 days later. This is a check from a bank, going to a bank, into my account. I called my investment company and the check is cleared on their end. But Walmart money card isn’t putting the funds into my account until 10 days later after the deposit. It says 5 days on the website. And before I deposit the check I called and spoke with someone (who I couldn’t understand)…that person said 2 days to clear and deposit the funds. I am totally, 100% unhappy with the misinformation and inconsistent answers I get from the representatives. I think they have a dartboard and they throw the dart at the answer they give you to certain questions.Show lessmikyhddc69
My money Card
Well I just wanted to say that I’m very happy with the new improvement with the Walmart Money Card. When I first signed up for the card I had a lot of issues. At one time before Walmart had the major improvement and had all of the updates corrected it was awful. I wasn’t able to get any money out of my account for a month. I had two direct deposits and wasn’t able to get the money. I would go to Walmart and try to have customer service take the money off and they say that their system needed to be updated and they couldn’t get the money for me. It was a mess, but after the updates and all the improvements the Walmart Money Card works GREAT!!!! I’m glad I waited around because I’m really happy with the service. So thank you and please keep the updates just the way they are.Show lessMs. Eichenlaub
So many problems lately
I used to be ok with this card, I have had it for a couple of years now. Since the 4th of July when their system went down I feel like I’ve had nothing but problems with it and most often these days it’s transferring money from savings to checking. The customer service rep today tried to tell me today when I called that I did not make a transfer but quickly pulled back when I demanded a manager and suddenly there my transfer was in the system but it was a technical issue preventing it from going into my checking. I will be switching banks. This would probably be a good card for someone who doesn’t need a savings account and just needs access to a checking but be forewarned their customer service is incompetent and they often blame their issues on technical matters and have no idea when it’s going to get fixed half the time.Show lessNinliy
Disappointed
I have had my Walmart card for many years with no problems but over the past couple of years money has been taken out several times not authorized and without my knowledge. Every single time I dispute a transaction it gets declined. Every now and then they ask me if I authorized a big amout purchase using my PIN number and I say yes but when a big purchase is made online or a place I’ve never purchase from, I get nothing and they let it go threw. I’ve called to stop a pending transaction that I didn’t authorize and I am and told they can’t do that so it goes threw. Then I dispute it and they decline that even though I called to stop it. What kind of bank declines their members dispute and don’t help them. I have lost hundreds maybe more than a 1000$ because they don’t protect their card holders. This is the worse card or bank to have your money in cuz they treat you like the criminal instead of like a valued member. Your money is not save using Walmart prepaid cards.Show lesspissed80
Struggling single Father
Do not get this card. I have been without funds for 5 days waiting for a new card that was expedited. If you don’t have your card physically you CANNOT get your own money out. My card was stolen a few days ago and it’s frustrating seeing money in my account but not being able to pull out money or transfer money to another account or transfer it to cash app,Venmo etc. I will be dissolving this account as soon as I get my card if it ever shows up. This is leaving my family without food, gas entertainment, bill paying. I’m highly stressed but disappointed that a banking system like this would drop the ball on something as simple as getting your own money out without having tour card.Show less843jojo843
ZERO STARS
I have had two new cards since I saw an unauthorized Uber Pass on my account for $9.99. It have been going on for 10 months. I called them and said I didn’t need another new card I need this merchant blocked. They did not do that. Instead they sent me ANOTHER card and accepted the dispute. Now today this merchant charged me again! I called and told them that I wanted to speak to someone that could help me figure this problem out. The foreign woman just kept reading the exact same script over and over to the point where it felt like I was talking to a computer. I eventually had to hang up and see if I could speak to someone else. I got the EXACT SAME RESPONSE VERBATIM. They do not do any customer support what-so-ever. All they do is say your card has been compromised and send me a new one. That didn’t solve the issue the first 2 times around yet they thought a third time was going to solve my grievances. I kept telling them I do not want this “solution” they eventually gave me the merchant information to get in contact with them but after I hung up they blocked my account, took off my withdrawal protection and now I can’t login until I submit my aid like that’s going to solve my problems. This is the worst company I have EVER dealt with in my life. I would only recommend this company to people that I absolutely do not like but never to a friendShow lesscsmithkpa
Loyal user
I’ve had my Walmart card for over 5+ years. I totally recommend it . Great with online shopping and every day uses. Perks are direct deposit and on hand check deposit. Favorite feature is the ability to save an amount to the side and keep a useable amount in daily checking without any hassle ( never change that feature!)
( take a few days to process is the downside)
Although I love this card a few down sides is…loading fee at Walmart. I can see at other stores but it’s literally a Walmart card why pay a fee in Walmart. It don’t link with 3 parties well for example “ Cash App” . App sometimes malfunctions . Overall great card wish it could help build credit 🤷🏽♀️Show lessQueenDooda
Closing for home delayed due to this card!
I’ve been a customer at least 5 years and now I am trying to buy my house this account has been a nightmare! Firstly I attempted to wire 5k of funds for closing it took almost 2 weeks no one knew where the funds were and they finally came in the form of a check!! Secondly my mortgage company is asking for updated e-statements that I cannot provide. Here it is 7/6 and the statements for June still are not showing online. The customer service team is a joke and never able to offer real assistance or solutions. Stopping all direct deposits effective immediately and closing this account. If I lose my home I’ve been trying to purchase over something as minor as an e statement I am going to be highly upset!Show lessshesagapeach
Love the card!
I guess everybody’s experience is different because I was reading all the negative reviews and seeing a lot of things that people are experiencing negatively but I have not experienced nothing negative with this card. I have had no issues with this card and the reason I switched from RushCard to this card is because whenever I had an issue I can actually speak to someone in customer service with no problem so this card is like having a actual checking account and my check is posted two days before my payday.Show lessNiecyGirl247
False advertising
I chose this card for its check deposit by smart phone feature. I couldn’t make it work so went to chat feature. After being force choices into categories that didn’t work so they could chose the right agent here was my experience First two times No one ever came. Third time I dud get an agent who informed me about the very complicated process you must go through before you can put a check on your card that really seemed designed to make sure no one ever gets to use the feature I chose this card for. Even though others have said it’s not a bank-true and apparently neither is green dot. But in order to put a check into your account you basically have to give over all your banking functions for little in return. Steer clear people these are high level scammers whose lower level people are trained not to give you information to lodge a complaint.Show lessdrbhh
