Leave a Review Walmart MoneyCard
NOT A GOOD SERVICES AT ALL
I try to get my card for 3 months all ready , I order a NEW CARD , cuz my card was too old and they hold my money block my card and never send my debit cart, till now! , I keep calling and people all over the world answer and don’t speak English, from philipinas , India , China , Mexico and hung me up when I ask for my debit card and tell me they all ready send my card and they didn’t send nothing I talk with 4 supervisor and always say wait 15 days or 9 days I change my address cuz I move and they don’t want to send my card to my POBOX, since I live in a very small town no services of post office delivery in houses.
So I am very frustrated and don’t know what to do they keep my money and don’t send my card I call about, 45 times during 3 months
A C CHIRRE
LUCERNE , CaliforniaShow lessZezzy'z
Only a fool uses one basket.
After losing my job due to corona, I decided to use this card for my UC benefits. The card was stolen, my fault I admit that. But two weeks for a replacement card? The fact I can walk into any bank and have a card printed on the spot shows me a card can be printed and mailed in two days. If they would let me use the machine I could drive anywhere in the country and print the card myself faster then their failed system they have in place. I worked hard everyday my entire life, I can’t even imagine the failure of business practices that must be going on at Walmart and Green Dot. Something so simple as printing and mailing a card. I am ashamed that I in anyway support these obvious failures with money I pay in fees. In America you show support with your dollars, you choose the winners and losersdo not support companies that obviously do not have the supply chain to provide a service. Their service is terrible and they should fail. Give your money to a company that can provide the service in a timely matter.Show lessWalmartGreenDotFail
Needs a ton of upgrades
Unable to find “Family Accounts” icon on iPhone & customer service gave information on ho to find it. However, the “Family Accounts” section is a different set up than what was described by customer service. Customer service is unable to edit or help with any personal information entered into account that time of set up. If incorrect information is accidentally typed in at account set up, you must close the account & get a new one. Customer service said that money placed into the main account would be accessible to everyone listed under the “Family Accounts”, but this is not the case when using the app. Each additional person is linked to the main account only through the routing number & then given a separate account number. This card functionality is the same as any bank, and customer service should be able expanded to offer as much help with your account as needed.Show lessApplrocks
The absolute worst everything..
If you value your time, stay away from everything that involves GreenDot and Walmart money card.
I don’t care what experience anyone has had using the service offered by Walmart money card and green dot.
If you have anything good to say about them and their service, just wait until you have questions that need answering or you expect to be able to use options like direct deposit. Sorry, they closed and changed things without giving notice. Sure you can log into the app or the website, they make it look all good. That is until you try and navigate through the app and/site. You’ll be surprised to see that any options you choose are not available with this card. Oh, and just wait until you try and seek answers through the customer service chat which ends in nothing. Call the number, ends in nothing. If you’re lucky and someone calls you back, good luck with trying to get any kind of help to resolve your issue.
It’s always nice when you think you can count on a service to find out it’s all a mirage to make you think it’s there.
For the admin that is going to try and communicate back to me with this issue, DON’T BOTHER ME WITH IT. Unless you plan on ensuring the very prompt payment of my complete direct deposits that are now nowhere to be found by anyone.
If not, leave me alone.Show lessNinerFan15
Please beware!!!
This card and app used to be amazing. No hidden fees that couldn’t be waived, early direct deposits, it was perfect for me. Suddenly, I’m having nothing but problems. I get a notification text about my paycheck being deposited but the app doesn’t reflect it, the website won’t let me log on and the number keeps telling me it can’t be reached from my area after the call dropped the first time that I called it. I don’t understand how it went from being so right to so wrong at the drop of a hat. They kept sending out emails saying that customers wouldn’t be affected during this pandemic but I guess that’s changed? The worst part is, I can’t even get in touch with customer service to fix whatever issues keep coming up. Hopefully when things get back to normal everything will get smoothed out but until then I would give zero stars at this time if I could.Show lessNay#f*cking1
Don’t recommend
The app hardly ever works so you can only login from the site which has limited access to things. Most times if they have a technical issue your deposit won’t hit for another 24-48 hours and it’s such as hassle when you’re the financial provider for your family! There’s also a monthly fee they charge of $5 if you don’t have enough deposited into the account by the due date and you’re charged fees to take out and even add money to the card, it’s ridiculous. I only got it to get the early deposit but I’ve decided it’s too much of a hassle so I’ll stick to using my normal bank!
A pro to having the card is the day early deposit, cash back earned when shopping or getting gas at WalMart/Sam’s and the fact they now allow you to do disputes via the app (when it works).
Point is, I don’t recommend as a primary card!Show lessCherish_B1
~Perfect Card~
I have had my Walmart money card about 10-years! This is just like having a regular bank card but better! No overdraft fees some cards have a few dollar monthly fee that can be waved buy either having direct deposit or depositing $500 into the card per month! I can easily send money to anyone that has the Walmart money card! It works anywhere visa is accepted! It has a great app that is so much better then most banks apps. You can get your paycheck Direct deposit or your irs tax refund. You are able to customize your card with any picture that’s yours! Any bad reviews left are people that don’t know how to manage their money or have zero computer skills. Customer service is great and the card is backed from green-dot bank that is a FDIC bank. No fees to reload the card if you use the app and if you have a dispute on a charge they take care of it right away. If your looking for a money card there are hundreds of them online nowadays why not use the one that has been around the longest and you can find a Walmart pretty much anywhere on earth! You won’t be disappointed if you don’t mind a small fee monthlyShow lessM-Clements
Use to be satisfied
I use to be happy with this app. This past week, every time I would log into the app, it would send me an error message and I can’t get in. This is very frustrating as I very much rely on that app to stay up to date on my money... I would use it 2-6 times a day. Oh and my husband got one after me and he gets 2-3% cash back on his purchases. I don’t where I got my card before this “promotion”. That’s totally not fare!!! Green Dot/Walmart, if you fix these issues and stay on top of the maintenance, I will gladly remove this review and give you five stars!!! Now is the time to do this more than ever with the pandemic going on... There’s a whole lot of people that depend on you!... Please, don’t disappoint us to the point that you lose our business. Like I said, please fix and I will give five stars and leave you a wonderful review!Show lessCline island
People don’t know how to do their job
I don’t understand how people let things happen like this maybe no common sense or just ignorance. I cannot access my savings or my account by app or website I can’t get a hold of them by phone all it keeps telling me is call failed you have no connection but my phone is perfectly fine. I think it is people are lazy not wanting to do their job on their part and I believe this is what is wrong with this world now and this is why we are going through what we are going through now with this pandemic too much ignorance out there not enough common sense....... PS I am stuck with no food nothing with a child and have to wait on them people to finish doing their job which is really sad when you have to wait on other people that can’t do their job rightShow lessbbuuudyyy1234432
Worst experience with any “bank”
I strongly recommend you do not get this card. For starters, you can’t link it to any money app. So you need to wire Some money? Too bad. All those money apps know how unreliable the wal mart money network is. Oh, and you better hope that you don’t have your card stolen. I recently had that happen, my entire wallet actually. I replaced my card over the app, but see, you have to talk to someone over the phone to change your address. Good luck getting anyone to answer. Every day for 8 days I left the phone on hold for 4 hours sometimes... never answer until the 9th day and by this time I am more than frustrated. I am struggling financially because I don’t have access to my money and I am getting boxed food from the local church at their food pantry, just to make sure my children survive. I voiced this to them on that 9th day and stressed how important this was, ya know, for me to get MY MONEY that I trusted GREEN DOT BANK with, and there’s just nothing they can do. “They’re terribly sorry but my replacement card is on the way” oh and it gets better, even though I have waited 9 days.... my address was changed so now the process starts all over. Still waiting on my card, everyone. I SURE HOPE MY KIDS SURVIVE ANOTHER 15 DAYS WITHOUT FINANCIAL SUPPORT. After I get my money, I’m taking everything out & making sure everyone knows my experience. My children are hungry, and I am disgusted.Show lessdeqpivty
