Prezzee eGift cards User Reviews

PREZZEE PTY LIMITED

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Easiest Christmas gift ever

Recorded a personal video message, chose the £ amount, and with one click sent a few gifts for Christmas. And loved the ability to schedule when the recipient receives it. The future of gifting !

Jamie Samaha

3 years ago

Response from developer

Hi Jamie - thank you for your feedback, we’re thrilled that you’ve enjoyed using our personalisation features, it’s something that we know our gift card recipients really enjoy. We agree that this is the future of gifting!! Best wishes, Team Prezzee.

Bobby

The countdown vouchers don’t allow you to view your actual balance. You tell it to update and it gives you the card value, not how much is in the actual card. Pretty average

bdhdurnejsjdurirbrb

3 years ago

Response from developer

Hi Bobby - we’re sorry that you’ve had a bad experience with your Countdown card. You should be able to see the balance, so we’re investigating why this is not happening. Thank you for letting us know. If you’re able to send us an email to help@prezzee.com, we can make sure that we address your concern. Many thanks, Team Prezzee.

Received invalid card

I purchased a $200 Target gift card, however the card I received is invalid and can’t be redeemed. This was extremely embarrassing since I had originally sent the card to someone as a gift. The customer service thus far seems very sketchy as there’s no way to contact Prezzee by phone. I haven’t received an email response either.
I’ve purchased multiple gift cards from other retailers and never received an INVALID CARD. I feel like I’ve been scammed. Unless customer service comes through and refunds my order, I can’t recommend this company at all. Too risky.

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Mimmlez

3 years ago

Response from developer

Hi again Mimmlez - we’d really love to know if your issue was resolved. Can you let us know, or perhaps provide us with your ticket number you received when you contacted us, or the order number for your card, so we can get in contact asap, that would be great. Many thanks. Team Prezzee. HI Mimmlez - we’re so sorry for your experience. Please be assured that you have not been scammed in any way. A member of our team will absolutely respond to your message asap to ensure we’re able to assist. Thank you for your patience. Team Prezzee.

Frustrating

Poor user experience when trying to spend in store.

Grrrrrh123

3 years ago

Response from developer

Hi again - we’d really love to know if you’ve made contact with Customer Care and if we’ve been able to resolve your issue. Many thanks, Team Prezzee. Hi Grrrrh123 - we’re sorry to hear you’ve had a bad experience. We would be grateful if you sent us details of the card you’ve purchased so we can contact the retailer and resolve the issue for you. Please drop us an email at help@prezzee.com. Many thanks, Team Prezzee.

Sent a last minute Xmas gift to a sick family member

A dear family member got sick w Covid and wasn’t able to attend the Christmas party. We still honored him by Skyping while at the dinner table and when he opened his Prezzee digital gift card I sent him, there was unwrap animation and confetti and he got all teary eyed! So now he can divide the balance on his card between Uber eats and other vendors so it was a huge win over a cheesy present that my aunt mailed him. I’m super happy we were able to connect and it didn’t feel transactional and boring like a conventional gift card. Also I like that you can put a reminder for someone’s birthday, or other special date.