Revel Insights User Reviews

Top reviews

Another revel ripoff

After paying huge licensing fees, and monthly fees, they just raised our monthly rate, and now they want to charge us for this stupid app. Everything has an app these days. No one charges extra to use their app except revel. It's really rediculous.

Doesn't do anything

This app seems like it could be useful for those using Revel Pos. However, after downloading it does absolutely nothing. We pay a lot of money each month for Revel. Now more fees for reporting??

Be aware

Rip off they charge over 1500 in fees for returning the hardware unused!!!! Horrible customer service!!!!! Customers be aware!!!!!!

Wow

Was a free app until update and now costs a fee monthly!?!? Zero stars if I could.

Bad business

Already one of the most expensive POS systems and now you start charging to use the mobile app after an update? Revel's glitches over the last few months have cost our business money and now you want to start nickel and diming your customers to use an app you sold us on as being free? Can't wait to get out of this contract and on to a competitor.
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Are you kidding me?

After what you charge for your system you're going to nickel and dime us for 9 dollars a month (per user) to run this app? Seriously? That's ridiculous.

Login wows

I never use this app because of the complication of logging in. The password changes are enough but adding the URL and user name takes too long. I have several locations so it's dead on arrival.

awful

This app is useless. The little data it provides is unreadable and irrelevant. As a business owner, I simply want a simple, up-to-date graphic snapshot of my business: gross and net sales, hourly if possible, labor as % of sales, and # of open checks. If you can give that to me with the ability to compare to the previous same day of the week (today versus last Friday), that would be even better. Beyond that, I’ll go to the website for a deeper dive. Please make this legible and simple. And soon.
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Weak Sauce

I love the idea of an app for our reports. This app is worthless. Nothing manageable or useful is shown at all. I think you need to include the entire menu mix, the daily sales, the labor numbers and the operation report. Reformat those reports to fit a mobile device and put it in an app and I would pay money for it. Right now I just use the bookmark of the back-end on my home screen and pinch-to-zoom, so it is not a need to have just a handy wish.
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No functionality

Showed total sales and top 10, but could not switch locations. No way to log out and log back in. Deleted app and reinstalled which resulted in no login at all. The app is now just a pinpad screen.

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