IU Health Telemedicine User Reviews

IU Health Telemedicine
IU Health Telemedicine
INDIANA UNIVERSITY HEALTH, INC.

Reviews Summary

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  • Prompt and Caring

    Stella, the nurse practitioner, and her nurse, Joan, were both efficient, knowledgeable and kind to me when I felt horribly sick. I will definitely use this system again. It saved me time in getting ready when I felt miserable not wanting to go in person and wait in line. Thank you for this service. It truly helps.
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  • Amazing patient care

    I was spoken to and addressed in the most caring, compassionate, nonjudgmental way! This was by far the easiest medical interaction I’ve experienced. Fast, friendly, caring, took the time to listen. Easy 10 out of 10. Rockstars! Stay Lifted! Be Blessed! Thank you for your top-notch care! Truly next level! I can’t say enough positive about the experience I had. Thank you! What an amazing service!
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  • T. Allen with IU Virtual superb provider

    She really listened and made sure through different tests and motions I had to do to make the right diagnosis was correct. Being extremely kind and having light humor brightened my spirit too. Thank you T. Allen.
  • Great service

    I don’t as so thankful to be able to have a visit from home. Provider was very thorough and took the time to make sure all questions were asked. Great experience.
  • Very knowledgeable and helpful!

    My husband and I truly appreciated our visit with Rachel Cash regarding our daughter’s symptoms. She was very knowledgeable and was able to provide great reassurance towards our daughter’s treatment plan. We highly recommend virtual visits with Rachel! 🤗
  • Quick and easy

    I downloaded the app and was speaking with a provider within 15 minutes. Really easy!
  • Virtual Success!!

    We discovered that my 2 year old had pink eye late in the day on a Friday and we drove 45 minutes to get to the urgent care clinic in Bloomington. When we arrived we found out they were booked until close. Rather than turning us away they gave us the virtual care app. We were able to get into a virtual appointment within 15 minutes and got an immediate prescription sent to the pharmacy!!! We are so excited that we can go virtual instead of make the drive all the way to Bloomington. We will definitely be using this app in the future when we or our kids have issues!
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  • Great Visit

    The video physician is phenomenal, it’s just like being in a doctors office, doctor was very knowledgeable and very helpful, I will let all of my colleagues know about this IU site.

    Thank you again
    Kim Jackson
  • Technical difficulty

    System went down during visit. Provider called me back. During our conversation system came back up and I connected with her but video didn’t load. The provider was great and we did get everything accomplished.
  • Virtual visit

    Great service offered. Janet was super nice and empathetic.

    I would like to suggest that information the patient enters for the visit becomes visible to the provider and populates their chart. It seems unnecessary to repeat it and wastes the provider’s time asking questions that you already should know the answer to, and then manually inputting that data again.
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