IU Health Telemedicine User Reviews

IU Health Telemedicine
IU Health Telemedicine
INDIANA UNIVERSITY HEALTH, INC.

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  • DC

    My Virtual visit was excellent. I was seen quickly and my provider was great. I will use this service again. I’m always pleased with my experience with IU Health.
  • Quick and easy and professional

    Debra Maples made this very easy and simple process. This was my first experience with the covid testing and she answered all my questions thoroughly and with a caring smile.
  • Needs a back camera option

    Everything worked really well except for there was no option to use the back of the phone camera. It made it really difficult to show the doctor the stitches when I had no idea where the camera was aimed. I just had to guess and use the doctor’s feedback. Other than that, it was a great app.
  • So convenient

    This was the best appointment ever. It took just a few minutes. No scheduling or waiting. I feel too sick to go to a clinic (and most places direct you to an ER due to covid) which means you’ll be there at least a few hours. I got to stay in comfort and get treatment I needed quickly.
  • Wonderful experience

    I loved this service. It was easy to sign up. I only waited 5 min and didn’t have to leave my house to be exposed to other illnesses in a doctors office. The doctor I chose was very kind, compassionate and made me feel at ease. I had a UTI and was able to receive an antibiotic called in. The price was so reasonable too. Much better then visiting my convenient care in my area. I will definitely use again and appreciate this service for minor ailments I may need in the future.
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  • Love this feature

    I love having this option for things like my son getting poison ivy, but I wish it retained my address and card number (I was using for the same child I used it before), that is my only complaint.
  • Virtual visit

    I would like to recognize nurse Shannon Galvez for her hard work and thorough process. She was very professional and helped me through all of this.

    Please share this with her and all of her colleagues.

    Great job Shannon and keep up the good work.
  • Amazing

    I have reactive airway disease and it was a weekend and my regular doctor was not available and I found out I was at a prescription refills on my inhaler. I thought of virtual visits and it was so thorough and so convenient that I got the matter taken care of and I do believe that I received the same quality of care that I would’ve received in the office this is amazing I will be back when I need to be seen on a weekend again
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  • The answer to all my problems!

    I love the IU virtual app so much! I wish this would have been an apt ion years ago! I struggle to get to dr appointments because of work, school, and having small children. This makes life soooo much easier! And every dr I’ve had the pleasure of talking to so far has been wonderful!
  • Friendly, helpful, and reassuring

    Thank you Skippy for emitting a positive and supportive energy all the way through the app! I felt very comfortable speaking with you and discussing my health concerns. I hope every medical practitioner using this interface is as friendly as you!

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