Not bad
Calling into the main branch is quick and easy and they always solve my issues.
The problem I am having is that I may only attempt to log into my Luminus online banking or app once and then I am locked out. Most banks allow three attempts before lockout. Sometimes I hit a wrong character while attempting to log in and this requires me to call during business hours to have them unlock my account. This can especially be a pain if I have been locked out out of business hours.
That so far is my only issue with Luminus Financial
Regards,
JamesC
The problem I am having is that I may only attempt to log into my Luminus online banking or app once and then I am locked out. Most banks allow three attempts before lockout. Sometimes I hit a wrong character while attempting to log in and this requires me to call during business hours to have them unlock my account. This can especially be a pain if I have been locked out out of business hours.
That so far is my only issue with Luminus Financial
Regards,
JamesC
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Cost
Why does it cost me one dollar every time I do a transaction. Is there not a fee I could pay monthly for unlimited, all other banks have it. I have been with this bank for about 35 to 40 years within the the 3 banks it has change into. Thanks in advance hoping you can help!
