What a waste!
Who are these people? If you send a message they don’t reply! The system works when it wants or keeps saying ‘network anomolies’. I understand from my fitter they moved their server supplier and since then the service and connectivity has been nothing short of diabolical. Lucky to get 1 star, service awful, app awful, aftersales awful. Don’t waste your money on this rubbish!
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What is even the point
Doesn’t let you register , doesn’t connect. Absolute waste of time and most pointless thermostat ever. Absolutely diabolical
Pathetic
It only works as a programmable room thermostat.
Rarely accessible through app, network anomalies, thermostat and wifi box disconnected.
Im embarrassed that i have installed it for customers.
Rarely accessible through app, network anomalies, thermostat and wifi box disconnected.
Im embarrassed that i have installed it for customers.
Useless app
Useless app that is costing me money. Its constantly dropping out and disconnecting from my internet then all of a sudden will reconnecf, cant gain access to my heating to change it when I want to.
Signing me out and wont let me access ‘get new password’ option.
When finally get into the app the info is often all wrong and trying to set a program is a joke (other day told me my temp was set at 300 degrees!!!)
Absolute garbage
Signing me out and wont let me access ‘get new password’ option.
When finally get into the app the info is often all wrong and trying to set a program is a joke (other day told me my temp was set at 300 degrees!!!)
Absolute garbage
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Waste of money
This is our 2nd BeSMART and As has been said previously it’s always not connecting to the WiFi, we thought it was the room thermostat we tried everything, engineer replaced with new whole setup and worked for a month then network went down and now it’s never connected back tried and tried again. Now engineer is saying we should have ditched and switched it for any number of smart thermostats on the market! Do not buy this please it’s going to cost you!
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Terrible app
Rarely works, often says “Wi-Fi box disconnected “which it isn’t, other times it says “network anomalies”. I’m stuck with it now but anyone looking before buying, DO NOT buy the vokera wireless thermostat, buy another companies!
Rubbish app
If I could give this app zero stars I would. Has never connected to my wifi despite my changing settings etc. Do Vokera care—don’t think so no response from any email, customer care definitely zero.
Constant issues
Constantly getting network anomalies on my sign in screen which then doesn’t allow me to log in and control my heating. My network is fine. Frustrating.
Absolute Garbage
App devs hang your heads in shame, for you have created the most absolute toilet attempt at an app a primary school student would laugh at! You guys should just all quit and do something else, apps are not for you, perhaps take up ballet?
Doesn’t work
Doesn’t work after new update can’t login even after resetting passwords therefore the app is useless
