The fees plus more fees is ridiculous
$12 in fees, on top on increased menu prices before the tip is ridiculous. I understand tipping well, but what the heck with the rest of the fees. This turned a $40 order into a $63 order... use door dash or grub hub instead.
Disappointed!!!
I live out in Radium Spring and was SO EXCITING to finally have a place be able to deliver out here...not only are the menu prices much higher, but the fees are RIDICULOUS!!!! I know you obviously have to pay more for it being delivered but Jesus $25 to have $9 worth of food delivered? I tried to do a different order because that price was crazy and it was $16 in tax, $5 to deliver, plus you have to tip the driver. It’s nuts. I’m so very disappointed
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Unacceptable
$50 for a pizza after your fees??? No way. App deleted, will never use this scam again.
Horrible
This is the worst app I’ve ever downloaded. Never works, hangs, no process. Fix it.
Horrible
They are horrible I ordered and my order was completely wrong and they didn’t give me my credit or money back
Don’t bother
Paid a huge amount for a simple menu item, after an hour my delivery was incorrect. 15 plus minutes trying to rectify the situation, add 30 minutes and I still don’t have dinner...and sending my two doesn’t make us for missing it the first time.
Review for app only
The app is horrible. It’s constantly lagging& glitching & it’s not the easiest to navigate. I have to enter my address in every time & I have to log in every single time. I hate the app. The service& experience aside from the app is good!
Check prices on their menu compared to restaurant menus
Check the prices on the OC menu compared to the restaurant’s menu. Orange Crate charges quite a bit more. For example, I was looking to order a sushi roll that costs 11.95 at the restaurant and it is 15.99 on orange crate. So they charge extra per meal and a delivery fee... 🤔. They also have non-existent customer service if there is a problem with your order. Do yourself a favor and check to see if grub hub, seamless, or door dash is in your area.
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Great service, great people
I’ve ordered hundreds of times from OrangeCrate. They’ve always been punctual, food delivered correctly, great customer service when I call in if there has been an issue. Food always comes to me in an insulated bag, which is more than I can say from the bigger services. If you’re looking to support local, this is great company to order from!
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Needs work
The app starts out working fine. I decide what I want to order. I place my order. I sign in to my acct. I fill out everything to pay for my order. Then when I hit the place order to pay button, it just hangs, and hangs, and hangs there. This is the 2nd time the app has done that. I can’t complete an order. Please fix.
The online website works great. No problem from beginning to end. We love it!!! But the app needs work!
The online website works great. No problem from beginning to end. We love it!!! But the app needs work!
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