Yandex Eats User Reviews

Yandex Eats: food delivery

Mikromobilnost doo

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Food & Drink

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Не приезжают заказы

Конченное приложение, постоянно отменяют заказы.

Stasikgrav

3 days ago

У людей клоунизм и дебилизм

Серьезно? В погоду, когда на улице +4 без снега, дождя и ветра, делается так, что магазин, который в пешей доступности (10 минут ходьбы) ДВА часа собирает заказ из 6 позиций, а после еще курьер не едет… А может вам додуматься до такого момента, чтобы магазин должен, взяв заказ, укладываться в 30-45 минут, иначе он будет за его счёт, и я клянусь - все магазинчики из-под земельные сразу станут собирать заказы за 15 минут

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osftadius

a month ago

App problem

Hello
First time I ordered from yendex eat
The app entered the wrong address even though I entered it correctly
And when I said that to support team they said no it was your mistake and I couldn’t return me money back

Saba kabuki

2 months ago

Response from developer

Hello! It's a pity that you got into such a situation. We hope that we can resolve this issue on our love@eda.yandex.ru. We would appreciate it if you could write to us with a brief description of the situation, so we can check the correctness of the actions of the support service and solve your problem. Once again, I'm sorry that there was such an opinion about the application.

Супер быстрая доставка. Избежали истерики от сына

пер быстрая доставка. Избежали истерики от сына

oleynik888

2 months ago

Response from developer

Здравствуйте! Рады слышать, что доставка была быстрой.

What’s with the Georgian map?!

Put up right map for Georgia you morons, delete khinkali and pizza icons from Abkhazia and Samachablo taken from us by Russia. You thought you were sneaky?!

DeaRaz

2 months ago

Response from developer

Hello! We appreciate your feedback regarding the map and understand your concerns about the representation of Georgia. Your input is important to us, and we will take it into consideration. Thank you for sharing your thoughts, and we hope to continue providing a better experience for you.

Why showing closed restaurants??

Trying to place an order and it doesn’t show which place is closing and which one is open and okay to place an order. The service charges money and does not release.

Oguryanov

3 months ago

Response from developer

Hi! We are sorry that you gave our application such a low rating. Please contact us in the chat so that we can help you and answer all your questions!

Perfetto and yandex service

man lavash zakaz qigan edim kurinniy, 2 ta kusokdan keyin suye chiqib keldi chandiri bilan, srazu rasimga olib yandex servicega yozgandm boshqa qaytarilmidi raxmat otziv qaytarganiz uchun db qochvorishdi. Ishtaha o’lgan man uni musorga tashadm yemadm. Hotyabi pulimmi qaytarberishligisi keregidi noinsofla. U suye tovuni qatidan (agar vapshe tovuniki bosa). Yandex foodsdan aniq dostavka qilish keremas chunki service yomon, a Perfettoni ovqatlariga uje ishonch qomadi((( Servicedqyam qanaqadur Alex daje javobam qaytarmayabdi savollarimga(👎

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Самандариано

3 months ago

Response from developer

Sallom! Biz sizning lavashingiz bilan muammo yuzaga kelganini eshitib, juda xafa bo'ldik. Sizning tajribangizni yaxshilash uchun ushbu fikrlaringizni hisobga olamiz. Bizga yozganingiz uchun rahmat, sizning fikringiz biz uchun juda muhim.

Awful service - no responsibility to clients

Be prepared for orders that don’t arrive on time, don’t arrive at all, and as an explanation you will receive “it’s the courier’s fault” or “it’s the restaurant’s responsibility” - we are not liable. I Good luck, because that’s what it takes with this food delivery service!

Only Expat Left in Moscow

4 months ago

Response from developer

Hello! We are very sorry to hear that you have experienced delays in orders and lack of responsibility. It is sad to realize that we have not been able to support you. Please let us know the details of the order by e-mail: love@eda.yandex.ru, our experts will figure it out and provide a solution. Your feedback is crucial to our improvement, and we appreciate you sharing your thoughts. We hope for better cooperation in the future!

Doesn’t work in villages

I want to make a delivery for KFC to Vardenut village in Armenia and it dosent work. It works on Yandex for taxi. Please fix this issue I’m a tourist and I want to deliver food here thanks and have a good day.

Sincerely, David Grigoryan

David:)7

5 months ago

Response from developer

Hello! We understand the inconvenience in villages. We appreciate your feedback and will look into this issue. Enjoy your time in Armenia!

Невероятно вкусная еда

За последнюю неделю была возможность попробовать люля в разных странах, ребята, вы лучшие! А свежайшие, мягчайшие, вкуснющие хачапури выше всяких похвал! Ура шеф повару , искренне!!! Не подвели 😀 даже лучше, чем два года назад, спасибо от всего сердца

Tati Ana 98765