YMCA Calgary User Reviews

YMCA Calgary
YMCA Calgary
Calgary Young Men's Christian Association, The

Top reviews

Needs Apple Wallet Support

Ability to add pass to wallet would make everything better.

Need the member in wallet

Please make the membership card to Apple wallet

Too confusing

The YMCA application is absolutely confusing. There is no simple way to book any classes. I use two YMCA clubs, when I book a class of one of the clubs , it makes me go through many crazy steps just to book it. Also, my schedule and email show me only the day and time. It does not show the name of the club in case I might have forgotten . So, I need to put the name manually. Please make it simpler to book classes and put more information after booking one.
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Can’t use the app

The app is so glitchy that it doesn’t stay on main screen, it keeps popping up their updating app content banner that cover ms the entire screen and tou simply cannot use the app at all.

Can’t scan QR code

This is the only app I use where the scanners struggle to read the QR code for sign in. Add functionality to add to Apple wallet

User Unfriendly App

Please update the YMCA app to this century’s standards.
Here’s what it needs:
1. Much less clicks to see what you want.
2. One simple booking calendar with filters.
3. User calendar showing all upcoming bookings.
4. Built in notifications for booked activities.
5. Simple cancellation button.
6. Full profile editing capability for members. Nobody should have to go to the service desk to update anything.
7. A members scan barcode on the phone (that works smoothly).
8. Admission and every program should be payable through the app.
9. Pausing or cancelling memberships should be doable with the app.
10. FAQ section
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App doesn’t work

Wont load correctly, just gets caught up on the “app updating page”

Not user friendly

This app is garbage and needs a total overhaul. It’s not user friendly at all and completely frustrating. Considering how much memberships are at the YMCA you’d think they’d put some of that money into making a decent app.

Apple Wallet support needed.

I don’t want to open your app to pull up the barcode. Please add wallet integration. Then I can get by with just my watch.

Numerous Bugs & Poor Layout

The only good function of the app is having access to the schedule of activities and news. Having said that, the notification function doesn’t work properly, it still pushes notifications even if it is turned off and randomly activated the push notification after turning it off. In addition to indicating there are notifications when none are available and all have been read.

The member ID scan feature rarely works, which seems due to a poor quality image generated resulting in having to use my card to scan in every time. A nice feature would be to have the ability to add my kids’ access cards to my account again to facilitate check in from a single place.

The layout and functionally is dated and could use some major rework.

The app has the potential to be great and extremely useful, but requires some serious attention and redesign to achieve that.
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