Fake low price. It’s a trap and complete waste of time
The app gave you a low price quote and then ask you call them back to confirm. They tell you that the quote is wrong and offer you a price that’s much higher than Uber/lyft. Be aware, riders!
Decent enough car service, terrible app
Okay, which Dev flunkie coded this one up? Any time I type a dropoff location it’ll just automatically default me to LaGuardia Airport (LGA), and even assuming that I am heading to LGA, what, whether it’s Terminals A to D or whether it’s arrival or departure is completely disregarded? Gee thanks - seriously, if I have to call the car service to schedule a ride, I might as well just use Uber or Lyft.
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Rude
Had no issues with the company before but recently called to check if there were cars and the person was extremely rude and hung up on me. The app itself is confusing and redundant- might as well just call the number and get yelled at instead (if you choose to use this company…)
Taxi ride
I always use The New Golden Horse taxi service, for all my taxi needs! Especially for airport rides, anytime, anyplace. Forget Uber or Lyft, it’s Golden Horse from now on 👍🏽
Horrible service !!!
Horrible service ! These people are scammers they are very rude i drivers are always yelling and cursing very unprofessional! Don’t no waste ur money .
Issue with entering Destination
Big problem with app. I entered destination address, but different address would show up after I click DONE! I tried more than 10 times.
Good score thumbs up
Overall experience with them is perfect. Drivers are nice and try their best to find the best way for me.
Great car service
They get you on time for pick up and thevwait is never to long . Fast and easy drivers to get me to work on time or early ! :) clean cars with no smell . They don’t charge extra if you need to stop for coffee just buy your driver a cup to 🥰😊 thank you for the best cab service in queens and nyc area
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Worst car service
They have attitude problems. If your a different race then Asian they will stare at you. And sometimes ask you to pay first before they even drive you. Sometimes if you a different race they will not let you in the car and they will tell you to call an Uber. If you complain they will say oh we are busy and then will never pick up. If you use credit card they charge a 25% tax fee charge so beware and they make you give tips
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Tonight’s ride to Manhattan
We always ask to have a nonsmoking driver. Tonight’s driver was the worst he stunk so bad. He didn’t get tipped and we will never tip another of your drivers who smoke.
