Straightforward and easy to use.
I received this product for free for testing purposes and I’ve been really content with my experience so far! I was initially worried that the setup process would be tedious, but that wasn’t my case at all. It was a pretty quick and fairly simple step by step process to get my smart bulbs up and running. The app is straightforward and really easy to use in my opinion. However, I would have familiarized myself with the functions and features more quickly if there had been some type of introduction screen after the initial setup was complete. Having the ability to turn my smart bulbs on/off directly from the app is probably my favorite feature in addition to being able to customize the color of course! Overall, my experience has been pleasant. The app is straightforward and easy to use, but I do think there are some minor improvements that could be made.
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Decent set up, but app could offer more
I received two of these GE Cync light bulbs for free so that I could test out this app. Overall, the light bulbs were moderately easy to set up. I consider myself a very tech-savvy person, but it still took some troubleshooting to set up my two bulbs. The first one was super easy, but the second bulb would not register on the app at first. Eventually, I just tried manually turning off the light and turning it back on, and then it finally was able to sync with the app.
The app itself is fine in terms of functionality. It’s easy enough to turn the lights on and off and change the color of the light. I also use the Philips Hue bulbs in another part of my home, and they are likely the main competitor to GE Cync. The Philips Hue app offers more fun color combination options for the various light bulbs to work together (themes such as “Xmas” or “Arctic aurora” in which the bulbs are pre set to different complementary colors). On the GE app, there aren’t set multicolored themes like this, it appears, but you can manually change the colors to whatever you like. Not as fun, in my opinion.
The app itself is fine in terms of functionality. It’s easy enough to turn the lights on and off and change the color of the light. I also use the Philips Hue bulbs in another part of my home, and they are likely the main competitor to GE Cync. The Philips Hue app offers more fun color combination options for the various light bulbs to work together (themes such as “Xmas” or “Arctic aurora” in which the bulbs are pre set to different complementary colors). On the GE app, there aren’t set multicolored themes like this, it appears, but you can manually change the colors to whatever you like. Not as fun, in my opinion.
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Response from developer
Thank you for taking the time to write to us and share the experiences you had with our new app. We certainly appreciate and value any feedback and suggestions. We are always looking for ways to improve and hearing feedback such as yours gives us a better insight into the needs of our consumers. Thank you for testing and reviewing our app! -Cync Support Team
Simple and easy to use
I received two smart bulbs for free from GE and Influenster in exchange for my honest review of the Cync app.
I felt that this app was pretty user friendly and it made set-up of the light bulbs a breeze! I didn’t experience any glitches or lags at all, and I like how the light bulb blinks so you know which one is being set up. I also thought it was really cool how you can control both lights at once or control them separately. It’s also nice that it can be connected to other smart devices in the home. The ability to set scenes or save colors to your favorites is a great feature too that I had fun playing around with. However, I do wish there was a way to set a daily schedule for the lights. It’s also difficult to see the blue plus sign on the scenes page as it is on a blue background. Overall though I think the app is a fairly simple design that makes it easy for anyone to use, and I appreciate that.
I felt that this app was pretty user friendly and it made set-up of the light bulbs a breeze! I didn’t experience any glitches or lags at all, and I like how the light bulb blinks so you know which one is being set up. I also thought it was really cool how you can control both lights at once or control them separately. It’s also nice that it can be connected to other smart devices in the home. The ability to set scenes or save colors to your favorites is a great feature too that I had fun playing around with. However, I do wish there was a way to set a daily schedule for the lights. It’s also difficult to see the blue plus sign on the scenes page as it is on a blue background. Overall though I think the app is a fairly simple design that makes it easy for anyone to use, and I appreciate that.
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Awesome app for awesome hardware
The application's UX is well built. You can easily find things where you would expect them. The setup wizard felt a bit long and verbose but is otherwise a good experience. I tried the TrueImage feature and was delighted by how well it worked and how easy it was to set up. During the TrueImage setup I found a minor bug where the app believed the light to be off when it was in fact on. I also found that swiping on a device multiple times to reveal controls could get stuck midway (on iOS). Beyond the app, the integration the ecosystem has with Google Assistant is great and most importantly, very responsive. We will definitely be getting more lights for lamps that we do not have wired. I think my only wish for these lightbulbs would be a dumber version that is compatible with smart dimmers (or some way to disable on/off and dimming at the lightbulb).
I received these products complimentary from Influenster for testing purposes
I received these products complimentary from Influenster for testing purposes
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Decent app cool bulbs
This is my first time using a smart bulb with an associate app and overall I am impressed.I really like the look and design of the app. Setting up the bulbs and changing colors in the app is super easy to do.I really appreciate that you can change two bulbs at once or give them the same settings. The app also made it easy to add other users for my household so that all members of my family were able to access the app and our light settings from their phones. The app itself is rather user-friendly and was quite easy to set up and learn how to use (even for some of the less tech savvy members of my family).They are some additional features I wish they have had such as color changing mode but I think this app is a great start and there’s lots of room for growth and further improvements. I would definitely recommend this app and the bulbs as a great beginning smart light an app set. I received this product complementary for testing purposes in exchange for my completely honest review.
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Great App!
I received this product complimentary for testing purposes. I loved how easy it was to hook up and install. It took me a second to figure out my WiFi password because it unfortunately wouldn’t let you port it over from your phone. Once I figured it out though it was super easy from there. Once I hooked it up it was cool because it allowed you to set up all your different scenes with the different colors although I wish there was more options on the timer setting and allowed you to create more scenes than it does. I one downside I found is it wouldn’t allow me to link two lightbulbs together like in my ceiling fan so if I hit one button they both would come on at the same time. It does better if you have only one lightbulb per room or big enough area. Overall, they are great for just everyday use and make it really convenient to turn on and off your lights or change the color even if you’re not in the same room.
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It’s functional
Like others, I received GE smart bulbs for free for a review of this related app. (The bulbs are super cool, btw!) The app itself isn’t anything amazing or groundbreaking, but it works. Setup of each bulb does take a little time but it’s easy and pretty self explanatory. I do think the app needs some more instructions about the features embedded into the app. Even if it was explained when setting the app up, it’s easy to miss out on what certain things do. For example, I had no idea why I would want to take a picture of where I had the bulb installed. Like, I can remember where my bedside lamp is without a picture! But after trying it out, I realized that the picture displayed is adjusted based on how bright you have the bulb set to, which is cool. Another thing that wasn’t immediately obvious to me is that the lamp has to be physically on in order to control the bulb, although it seems obvious now. So for example, if I turn off the lamp by pulling the cord when I’m going to sleep, I can’t turn it back on with the app. It took awhile to figure that out though because the error message just said it couldn’t connect to the bulb and to make sure you were within a certain distance. All in all, the app works fine but it’s nothing I’m going to rave about to my friends.
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Response from developer
Thank you for reaching out and leaving feedback on the new app! As will any other bulb they rely on constant power at the source which is why the switch that the light is inserted in has to be on as well as ensuring connection to the bluetooth or wifi control. Thank you for testing out our new app. -Cync Support Team
Enjoyed this app!
I received 2 Cync by GE lightbulbs free in exchange for my honest review of this app. When I first downloaded it, it took about a minute to load up but once I was on the home screen it was fairly easy to navigate. The user interface isn’t complex and everything is clearly labeled. Once my lightbulbs were screwed in, the process to add my device to the app was easy, and afterwards all I had to do was click on the homepage, swipe right on my device, and change the color or mood. There are many different colors to change to, and the moods (sunset, sunrise, candlelight) are very pretty and make it easier to change the lamp light to a more conventional color. I was also able to easily turn my lamp on or off just by tapping, and the process to add multiple devices is easy and personalized since they allow you to name each one or use a suggested name. I did not have any problems using this app, although I didn’t use any other features besides changing my lightbulb color and turning it off or on. The new device setup process took me about 5-10 minutes. I definitely would recommend to a friend.
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Response from developer
Thanks for your recommendation! We are grateful to be a part of your smart home venture and can offer you products that can be an addition to your smart home ecosystem. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team
Love this app!
I did you received this product for free or complimentary for testing purposes in exchange for my honest opinion. I absolutely love this app almost as much as I love the bulbs themselves lol. It’s so easy and simple to use and you know those apps that take forever to come up like your remote for your tv apps etc? Yeah this doesn’t which is great. It really organized and I like how you can add all of your GE smart items and name each room along with assigning a picture each rooms profile if you’d like. You can turn the lights on and off from the app as well as change colors, dim brightness etc. the only thing I will say though is make sure your spouse/kids whomever has access to your lights when your not around has this downloaded on their phones because my husband went into our bedroom and attempted to turn on the light only to find it was already on but I had dimmed to black on the app itself and he had to txt me to turn it on from my phone cause I was the only one who the app downloaded on my phone at the time. Thankfully I was outside waiting in the car because I’m not sure if the app can be used really far away like if you’re at someone else’s place, I am not sure if the app can be used but I’ll have to rest it out and update later. Everything else is great and I’ll be buying more GE products soon!
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Response from developer
Thank you for reaching out and sharing these experiences. Our direct connect bulbs can be controlled from anywhere as long as you have data access on your phone. Thank you for taking the time to leave us a review we hope you enjoy the lights. -Cync Support Team
The CYNC App Worked Extremely Well For Me!
*I received a complimentary product for testing purposes. All thoughts and opinions are my own.* Although many reviewers have commented on the difficulties they faced with the app, my experience was much different. I had no issues when pairing the bulbs, in fact the entire pairing process was very smooth and simple. The app was able to recognize each of them almost instantaneously, and it also allowed for me to connect them to my Alexa dot. In addition to the seamless pairing process, the app allowed for me to personalize the device page by adding a background photo and my own title. I could also personalize my user profile. In addition to this, it has a convenient feature that allows you to create and save lightning scenes for easier access. I also had no problem adding my partner to the app so he had access to the lights as well. Overall, the app is incredibly user-friendly and allows for a nearly effortless pairing process, as well as personalization features for both your profile and the bulbs. I would certainly recommend both the CYNC app and product to friends and family.
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Response from developer
MattDela, thank you so much for taking the time to share your positive setup experiences with us. Despite any negative reviews we are grateful that you had a good experience. We hope you enjoy your new lights. -Cync Support Team
