Needs serious attention
Barely works. Most of the time I can not even see my balance and there is a standard error message that one should call. This is not addressed since several years now. Even worse for the credit card than it is for the debit, here the balance is usually shown as zero and you risk a late payment report plus a fee. If this wouldn’t be my oldest account I had already changed the bank.
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App Issues
This app used to be reliable and fairly easy to use, however, within the past year the app has become unreliable and at points inaccessible!!
Sure you can use their website for online banking but it’s cumbersome and not easy to use in a pinch!
Abri fix your app’s performance!
Sure you can use their website for online banking but it’s cumbersome and not easy to use in a pinch!
Abri fix your app’s performance!
There’s no point in downloading this app
I haven’t been able to log in using the app for a week. What’s the point? Sometimes even the website takes a few tries to get my transaction history loaded. Ridiculous online banking system. Chose a smaller bank and sacrificed Zelle not being built in, customer service is only open business hours/days, which I accepted. But come on, online banking isn’t even reliable? Very frustrating. Abri, invest in your mobile app. A ton of customers use their mobile device for bills and purchases, it’s vital in this day and age to have a functioning app available.
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Lacks quality & Consistency
Use to be good but took a huge decline in the last years. Business and the App. The app will only allow you to log in maybe 2 out of every 5 attempts. Then says you need to call them for assistance. People I have dealt with have not been very kind or the type of people you want to work with. SUGGEST YOU FIND SOMEWHERE ELSE.
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horrible app
this is the worst banking app I've ever used. idk how there more than 1 star on it.
literally always telling me errors and i have to call and then don't even get me started with the text message verification every single time i try to login. i normally just use the web browser to login which is was more easier.
literally always telling me errors and i have to call and then don't even get me started with the text message verification every single time i try to login. i normally just use the web browser to login which is was more easier.
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Needs serious work
The app is always crashed asking you to call the service number when they close at 8pm 👎🏾
app does not function
no point in even having it. I️ get an error message when I open the app, it’s a hit or miss getting logged in. When I do get logged in I’m unable to see transaction and I get an error message for that too. completely useless
Error Occurring
Most of the time I try to check my transactions I get a message stating “error has occurred” and it’s frustrating. I wish this could be fixed.
App trouble
App is always always down kicking me out when I need it the most! Its so frustrating!!! Wven makes me want to switch banks just so I can access thier mobile app!
Login Issues
This app is horrible. I can NEVER see my transactions. I literally login abt 50 times a day just trying to view my transactions and all I get is an error message telling me to contact ABRI for assistance. My account has been compromised twice within the last year so being able to view my transactions are very important. I recently went to an ATM to withdraw funds only to have the machine not release my funds but I still received a receipt saying I withdraw the cash. Since, I wasn’t able to view this transaction I had to call customer service to make sure the transaction was reversed. This is so frustrating.
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