Leave a Review Nike
A Frustrated Nike Fan who wants a real chance to purchase
I have been a Nike’s fan since I started wearing sneakers. However lately I have had 1 disappointment after another. Today was the worse I really wanted the air Jordan 1 denim/ white/ Dutch Blue but of course I didn’t get them I’ve only been waiting to cop them for over two months when I first saw images on Nice Sneakers. What’s the point of attempting purchase them the moment they drop only to be told 5 minutes later that I didn’t get them. I am very dissatisfied and disappointed in Nike as a company. You make a few pair of the sneakers when you know millions want to purchase and the sneakers no one wants you make millions of. What kind of games are you playing? Whatever they are I’m done playing them and won’t be trying to purchase anything from Nike anymore, the disappointment is too much. Buying sneakers is suppose to be fun and you guys have sucked the fun right out of it.Show lessIs 2
Love your products
Please Nike please make a cruzrone but with zoomx. Zoomx is one of the best things I’ve ever experienced specially with the invincible it’s amazing comfort. That being said please make them wider and more stack it would be so comfortable. I loved the cruzrone but it had so much potential but it wasn’t as soft as I’d hope. So please please make it with zoomx walking shoes should have so much more cushion just with width other than that I love your products just please make them a bit easier I get hype but it needs to be more obtainable. Thank you God bless idk why I can’t see what I’m typing so sorry if it’s hard to understandShow lessE22O
Stock and orders are not updated
This is app is good for window shopping and placing an order but absolute rubbish for sold out stock, some order tracking, and leaving product reviews. I can still see stock available on an item I had had cancelled months ago because apparently it isn’t in stock. Also had a global shipment completely lost and it’s still saying it’s being cleared by customs. Lastly, you can’t leave product reviews on the app. When I tried on their classic site, I kept getting error messages. All up, this app completely frustrates me.Show lessfashionophile
Awful
This app is as bad as Nike’s customer service. The app doesn’t send notifications when it’s meant to or reserve items added to the cart, so chances are your item will disappear before you complete the checkout process. Even if you successfully purchase something, Nike may cancel the order 12 hours later because they have oversold stock. I have sent plenty of feedback to Nike, but they don’t care about their customers. I would buy all of my Nike gear through other retailers if I could.Show lessPek0987654321847
30-minute cancellation window hilarity
So my first experience ordering was this:
1) Order something late in the evening
2) About an hour later, realize I should get a different size; go to cancel the order on the web site
3) Find out that I can't cancel because it's been more than 30 minutes (?!). Customer service (very friendly but useless) confirms that the cancellation window is closed, that they can put in a cancellation request, but that cancellation isn't guaranteed
4) About 18 hours later, the order ships. Hilarious. They'd rather waste the time and money having customer service standing by for inevitable cancellation requests, waste time & money to ship, and then waste the time and money to receive and restock returned products. All of that has to be rolled into the cost of Nike products.
Because I ordered late evening, I imagine a human actually went and picked my order from a warehouse, labeled it, then shipped it, almost an entire day after my cancellation request. Nike can integrate Apple Pay with their web site but can't figure out how to cancel an order placed more than 30 minutes ago, if nobody's even looked at it yet to pick & ship items. It's almost like they're dropshipping their own products.Show lesspizza_dough
No good shipping
While I did receive my shoes earlier than listed ship date my problem is the app said the order was processing but I received a message from lazer ship saying they attempted to deliver my package not knowing it was even out for delivery. The next day I stay home waiting for the shoes to arrive so I decide to go look at the shipping to see if they are updated and find out they have been sitting outside my door for a while not knowing they have been delivered. So the first time the shoes were not delivered because nobody was home but when I was home nobody even knocked on the door. I’ve heard lazer ship wasn’t a good shipping service but it’s the first time I’ve had a delivery from them. The communication is bad i’d prefer to have them shipped to a store and pick them up from the store.Show lessrtdoug
Wide foot Big foot
Great selection to close from, for people with a wider foot. It’s so hard to look for something you like while being comfortable when you’re a size 14 appreciate you Nike 😂🤟nickname47644794
Trash
Never get notifications on new release shoes even if you signed up to be notified. Customer service is so patronizing when you contact them to the point well i just don’t contact them anymore. No matter the amount of money you spend with them when it comes to first dibs on new released sneakers they don’t even give you a 5min head start on the BOTS. I mean if I have spent close to 7 grand on Jordan sneakers in the last 6 months I had hope that would help more be able to get first dibs on new releases. I’m not a reseller I only buy one pair for myself or maybe my wife and daughter wants a pair that’s 3 pair different sizes but guess what you can’t one pair per account which is dumb. I would to have to go to StockX or Goat and pay double just to be able to get sneakers but I guess you have to pay to play.Show lessGodmademefresh
new release service, app service
I updated my payment info 30 minutes before the release of a pair of Jordan’s. Within seconds of release, seconds I say again, I ordered and and tried to pay for them. I understand a lot of people were waiting and doing the same, but within the first few seconds I was trying to pay for them only for them to not go in my Q. Did Nike only have a couple pair to sell? If so how many? What number was I on the list? These are the questions that I inquired about over chat and those questions can’t be answered. It’s just a run around. Additionally I tried to call, but it’s just a crap computer you get to talk to. Extremely frustrating. I am active duty military and the entire process seems like I was trying to get answers from an E1 who can barley spell his name right. JS.Show lessB-rad IYAOYAS
Disappointed with current options
I’ve used this app for many years and the customizable training plans prepared me for several 10Ks and half marathons. The current version of the app offers only two training plans: a beginner 4 week plan and an intermediate half marathon plan. The loss of the customizable plan is a huge downside. I can no longer set a distance goal, select my current activity level, runs per week, etc. I want to train for a 10k two months from now and have no training guide with this app.
The guided runs and run tracking are great if you just want to get out and do a run, but it used to offer so much more. I’d love to see them bring back the personalized training plans.Show lessThe fittest one
