Alex’s recommendation
Love app but as a member
Would suggest NOT sending
Thru USPS an overdraft notice.
Could be done via email.
I use my HELOC extensively
I must get $300 worth of unnecessary
notices every year.
Would suggest NOT sending
Thru USPS an overdraft notice.
Could be done via email.
I use my HELOC extensively
I must get $300 worth of unnecessary
notices every year.
Auto capture camera feature adds complexity
Provide easier method to take manual photos
Horrible UX
Really bad user experience, this app feels like it’s from 2012.
New app is not functional
The old app worked great on my phone. The new app does not take my password. This makes it impossible to login. I am trying to login on an iPhone XS Max with IOS 12. Perhaps there is a compatibility issue? This needs to be fixed please. And yes I have contacted the helpline and have deleted and reloaded the app several times. This is not an issue with my login as I can login on the web no problem and the old app works perfectly on my iPad as I have not updated it.
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Not Secure - Don’t Publish This
This is a terribly insecure app - with defaults which make it easy to hack or guess full acct number. Please change this immediately!
Why is acct number almost a complete autofill? You should NEVER reveal how many digits in acct number? And ALL GOOD APPS - if the do autofill, it is only the end, not beginning, of the field. Anyone familiar with MST accounts could easily guess the full account number especially since it’s all numerical.
Please improve the security of this app I will not use it because of the risks.
Why is acct number almost a complete autofill? You should NEVER reveal how many digits in acct number? And ALL GOOD APPS - if the do autofill, it is only the end, not beginning, of the field. Anyone familiar with MST accounts could easily guess the full account number especially since it’s all numerical.
Please improve the security of this app I will not use it because of the risks.
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Where is the deposit option????
If you call, a rep will tell you a mobile deposit from the app is possible but they don’t know how. If you search online, you will see tutorials showing the bottom banner with a deposit button but when you open the app, NO DEPOSIT option...!!!???!!
I can not even see my bank balance.
This app does nothing. I can not even see my bank balance. But now it gives me my credit scor which I don't want.
Needs one feature to make 5*
MSDFCU has been great to me for two decades. This app is simple and straightforward. The mobile check deposit feature has saved me countless trips to a branch. It never giving me a single problem...except....that I choose to use complex passwords that are impossible to memorize. I have been locked out of my account several times. Each time (usually after hours), I have to wait to contact the bank the next day and reset all my passwords. Please, please, please enable the Touch ID for this app. My fingerprint is much more secure and so much easier to use than the piece of paper with my password that I need to carry around with a ton of random characters. I pray that the next update will allow me to post a 5 star review for this feature upgrade!!
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App has tech issues
The app stopped working. Call Merck FCU and they were aware of permission issues with users app and connecting. Bank stated they would send out communication when technical issue was fixed. That was over month ago. App still not working. Disappointed.
Great app!
Mobile banking is very useful, saves me time and effort
