Leave a Review T Life
T Life App
I do not find this App to be very user friendly. I also have NEVER gotten or won ANYTHING in 3 years (this account/ 5yrs previous acct) as a T-Mobile customer. Not even a window sticker to give free advertisement or anything. I find T-Mobile to be really big on flashy commercials and ads and really ZILCH on the real reality time of actually giving to customers. I don’t even get all of the supposed “perks” that go with my account that I obviously pay for every month and yet every time I have tried to address this with customer care they either say it is fixed and I find out it isn’t or they say that they aren’t sure how to fix it and they push me off to someone else…. For example I am still waiting for resolution to my supposed free AAA roadside assistance and my supposed free Netflix…… neither issue has been resolved and I am going on my second year of MYSELF paying for my AAA and every month I also pay Netflix still…… I don’t understand and I don’t feel like it should be advertised as a “perk” to make cell plan and this be the ongoing reality with nobody yet to help resolve it for me FOR REAL!!! I hate to complain but I am tired of feeling taken advantage of and lied to about what is included in my monthly cell plan that is NOT cheap or discounted by any means……Show lessKimmyz Rewards
Developer Response
Hi, Kimmy. We have new and real winners every single week. You can see the odds of winning our sweepstakes at this link: https://amoe.t-mobiletuesdays.com/page/rules. We always update our promotions and rotate our vendors every week to maximize the opportunities for our customers to enjoy these benefits. Please let us know what you'd like to see.Come on T-Mobile! You can do better!
Okay, so the old T-Mobile Home Internet app is going away in favor of this mess. Fine, but who was the genius that decided I need to sign into my account (via the internet) to troubleshoot my home internet modem that won’t connect to the internet? So, the only way to get this to work is to turn off wifi on my phone, log into the overly cumbersome and ad-ridden new app, then turn wifi back on and scroll through all of the excess garbage to find the button that accesses my modem/router so that I can begin to troubleshoot the problem. A procedure that no one tells you about, by the way. The old app required none of this. Just open it while connected to the wifi, and it would start up with the network status and allow you to quickly troubleshoot connectivity issues. Can we just get a firmware update for the home internet modems that lets us do this from a web browser, like every other router and modem out there? I don’t understand why my cell phone is the only way to access the wifi and connection settings to begin with. I’d trade all the freebies and discounts for some real functionality here.Show lessthe_journalist
Developer Response
Hello. We appreciate your feedback. The T Life app is designed to be your one stop shop for managing your Wi-Fi and your T-Mobile experience. I have the steps for managing your Home Internet listed here: https://www.t-mobile.com/support/home-internet/app. Please let us know if that helps.Bud Light, Target?
Different situations with similar results. T-mobile developers just trashed a good portion of T-mobile’s loyal customers by excluding iPhone 7 or lower and any iPhone running an iOS lower than 16 from accessing T-mobile Tuesday, now found in T LIFE. Verizon & AT&T will have long lines when they offer ex T-mobile customers an incentive to switch carriers.
To the genius who thought up this scam to force customers to buy new iPhones for the sake of offers that are nothing like they used to be, why not leave the old T-mobile Tuesday app in the App Store as a stand alone app for those who can’t afford or have no need for expensive new iPhones or inflated contracts. This is nothing more than a way for T-mobile to force 5G on customers with no need for 5G and secondly to force a valueless trade in of your old iPhone for a profitable sale in a 3rd world country. I feel like I’m in that “Basket Of Deplorables”.
The game hasn’t worked the since switching to T Life on an iPhone running iOS 16. All it does is ask for referrals for extra points. The game did work on an iPhone running iOS 15 last week.
T-mobile is making me question moving all my lines to another carrier since the seem to be one of the big boys now and no longer provide the service that makes you feel comfortable and at good about your choice of carrier.Show lessKplan23