Leave a Review T Life
Beware
Beware if you make a car reservation on T Mobile travel. They have special wild card deals where the rental company gets to choose the type of car at the counter. Some of the descriptions say Wild Card Electric, others say Wild Card Automatic (not one word mentioning electric). Although my reservation was one that did not say electric, that’s what the rental agent said I rented. I have all the photos from my choices and reservation. Neither Dollar nor T Mobile was willing to listen to me, elevate to a manager I could speak to, or offer to get me into a gas vehicle even when I mentioned that this was a fraudulent bait and switch transaction. I had to take the time to learn every aspect about using an electric vehicle on my own vacation time. The rental agent could not even point out where the charging door was or how to open it. I was left to figure that out on my own. Never again T Mobile Travel or Dollar. Considering switching my cell service too at this point.Show lessMaxdan8
Thanks for nothing
As a long-time subscriber, I've seen the ebbs and flows of T-Mobile's customer service and was initially excited about their T-Mobile Tuesday initiative. However, it's clear that T-Mobile has severely underinvested in the development and maintenance of their T-Mobile Tuesday app, leaving loyal customers, like myself, feeling more neglected than thanked. The app's interface is unimpressive, lacking intuitiveness and fluidity which, for a company priding itself on cutting-edge tech, is surprisingly outdated. The promised rewards often fail to deliver, as error messages and 'deal expired' notifications seem to be more frequent than actual usable offers. T-Mobile has missed an opportunity to genuinely thank its customers. Instead of providing value, this app is little more than a digital ghost town of unfulfilled promises and frustrating glitches. With the resources at their disposal, T-Mobile could and should do better. After all, gratitude, much like customer loyalty, should never be taken for granted.Show lessVinny Vine
T-Mobile Tuesday
We really are enjoying all the rewards the only thing is we wish there were more things we could actually use as opposed to the ones like the skydiving and stuff like that people don’t use those kinds of things maybe if possible put more groceries or products for everyday living since everyone’s in a tough time now struggling with gas prices and groceries it would be great to have help with those kinds of things
As far as the offers now that I’ve had T-Mobile for a while now I’ve noticed all the offers (for the exception of a handful maybe) have been things most people would never use and they must know that I would think especially if they read just a fraction of the reviews they would know to change the
“T-MOBILE TUESDAY” offers to maybe places or products everyone can actually use such as food places, kid places (like the catch air or a gaming place, or bowling etc.) idk just places maybe like Stone Mountain Park,Dave and Busters, anywhere in Atlanta, and different fast foods/restaurants just a thoughtShow lesssmittycommity
No customer service from T-Mobile Travel
This is not the T-MOBILE I know! If you have phone issues, you call T-Mobile and it gets fixed; even if it involves a third party like Apple or a sticky situation like harassment that requires an order of protection. I know first hand, I’ve been a customer for 23 years. Not the case with T-Mobile Tavel. Glitches in their systems do get updates, but the problems caused to customers by those glitches do not. I was told their system does not take car reservations less than 72 hours in advance and that reservations are confirmed via emails. Not so, their system moved the dates out a week and I never received an email to confirm, yet the car rental agency had my reservations….just for the wrong dates. That agency, Fox Car Rental was helpful, they had no car but hooked me up with a competitor and even got me a ride. When I went back to T-Mobile Travel 1. They never answered my email inquiry 2. Apparently, “leave your number and we’ll call you back you won’t loose your place in line,” doesn’t apply. And 3. Where it says on the T-Mobile Tuesday website changes will be handled by T-Mobile, well it’s not true you can’t change anything on the reservation which I confirmed by way of an email I never received. I have screen shots of the transaction I made on line and I’m on hold with them yet again getting nowhere.
Time for AT&T.Show lesslost T-Mobile customer
Do NOT use travel deals
In general, I can get a free smoothie here and there and it’s nice to randomly get $5 off something or a couple of pictures. So by all means the weekly stuff isn’t bad. But all of their claims about 30%ski tickets or 40% off car rentals or hotels or whatever it is…they usually give you like a %6 discount max. AND if you have problems the customer service is not accommodating at all, albeit at least they aren’t rude. But they are not great to work with. I read all the fine print for a rental car before I got it, I knew it was nonrefundable, but there was nothing at all that specified it couldn’t be changed or modified…and then AFTER I bought the reservation they sent in an email saying it couldn’t be changed…our flight got cancelled and there was literally nothing we could do but the customer service didn’t care one bit. How nice of them to sneak in that nonchangeable clause only after the fact. We’ve tried these types of packages a few times and have never had a great experience, it’s definitely not worth it.Show lesspb jab
App’s fine, offers aren’t
The app works fine. I’ve been on from about day 1. It started great, then got worse and worse. It once was a way to truly show their customers they were important, but now it’s essentially another way to sell advertising space. There’s the occasional free swag item that is nothing more than a cheap item for T-mobile to get free advertising due to their logo being on it. That’s fine, I guess, but even those are few and far between. Most of the stuff is just like any other discount app, but more limited. It’s rare to get anything that is both usefully and in a lot of areas. I used to use things they offered a couple times a month, now I’m lucky to see anything I can use a couple times a year. Do better T-mobile, or don’t do it at all.Show lessReviewer x 801
Could be better
I wish we had better rewards. The only useful one is the gasoline one. The other rewards are for places either I am not interested in or is not available in my area. The best rewards were the virtual gift cards to Dunkin, Starbucks and free Burger King food. Now you have to spend something to receive something. How is that a reward? That’s like all the coupons these places have. T mobile absolutely has the resources to have better rewards. Man, if they don’t what about reducing our bill by the $2 instead of giving us a “coupon” for some milkshake place that is not available in my area and I have to spend $5 to even get this milkshake at a REDUCED price. We are at a recession! Give us better deals!!Show lessThatgirlEriko
Discount Tuesdays with T-Mobile
I love discount Tuesdays
I look forward to seeing what they have to offer you get discounts on hotelsWe went on vacation and you start discount Tuesday in Reno we even went to Las Vegas and saved about $400 with the discount Tuesdays
They even give you deals on places like Wendy’s Popeyes get one for free and you buy one of course you have to open up the app to accommodate the service but it’s well worth it !!!
Even the $.10 off on the gas every Tuesday helps as well ..,
you just download the app and then you get your gas at a lower price n the times we are living in we want to save as much as we can
we want to get the best bang for our buck
They offer you so many things this is one of the perks of having the iPhone and getting the discount Tuesday from T-MobileThey
offer you so many things this is one of the perks of having the iPhone and getting the discount Tuesday from T-Mobile
Please don’t let Tuesday get by without you downloading the different apps they have available for you to save money!!
PamelaShow lessLeos Wife Pamela
Tuesday is the new Friday
Most people that work Monday through Friday, think Friday is the best day. We all know Monday, you’re beat …Thursday could be payday or at least the day before payday or at least every other week. Wednesday is hump day…but now a T-Mobile Tuesday is the best day!
My whole family looks forward to seeing what’s on the Tuesday app and if I get busy and I forget to look, I’ll have one of my kids say hey look you get free socks or you get a beach blanket or you get free ice cream or 30% off retail or $25 to Goldbelly (An awesome online food service that brings you food from all over like you’re in New Jersey and you want Chicago Pizza you got it, you want to have that special steak they make out in Vegas you got it…do you want shoofly pie from Amish country, it’s at your door).Want some money off of gas, how about $.25 a gallon off from Shell. Yes it’s that great no other phone company does this, no way! It is the best part of T-Mobile …actually the price is great, the service is great, the coverage is great, this is just the cherry on top…of this weeks free ice cream cone.
Former 25 year Verizon customerShow lessbigspender@Shoprite
Always out ?
I run to my local T-Mobile store as soon as I grab an item off Tuesday T-Mobile and they are always out of the item…. But always want to know if I want to upgrade my plan, if I need to upgrade my phone! I just want the insulated lunch bag or water bottle! I’ve even drove 25 mins to the south store or across the bridge to west store, conveniently out! One location the employee had no idea what I was talking about…. I said the app ? Tuesday T-Mobile ??? Still didn’t know. I had to show him on my phone! Another employee said he didn’t know if they still had, might have a few left. He finds a box and brings out, the employees there all say what ??!! How cool!! They all wanted one !!! They all started to take one… meanwhile the employee I’m with is still asking me to upgrade my freaking phone… I said I’m happy with my plan, happy with my phone I just came in for the free item … hopefully to get one. Is that why the free items are always gone, employees get first dibs ?Show lessseattle092
