T Life User Reviews

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  • Unsatisfied Customer

    The deals that are offered are almost always for a service that isn’t available in my area. The Burger King, Popeyes, fast food deals are available if you have those apps anyways and most times you have to download the app to access the deal. Which works in their favor because you download the app which uses your storage then the next thing you know T-Mobile/ Apple is trying g to sell you more storage. Nevertheless in addition to deals being unavailable in my area in order to win prizes you have to play these games that send subliminal messages and you’re only playing to be “entered” into the drawing for the prize. I saw a previous review where it says there’s ALWAYS branded material and that’s a LIE there branded material sometimes and when you get to the store they’re almost always out no matter how early you get there. Save yourselves some time and storage it’s not even worth downloding
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  • Useful Rewards for Loyalty to a Great Telecommunications Corporation!

    I could tell you how great T-Mobile is in being the innovative leader in the mobile telecommunications industry, but that’s not what this review is about — it’s about this app that provides easy access to the rewards for loyalty to the un-carrier!

    You’re reminded every Tuesday morning, afternoon and evening that you’re in good hands and that, in exchange for your trust, you’re given some sweet, sometimes useful rewards — such as discounted movie tickets, cents-off gasoline, exclusive travel discounts, free swag and more! The interface isn’t difficult to navigate through. Redemption features are no less than three taps away!

    The people responsible for this programme sure know how to keep customers happy!
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  • Pre-Paid = No Perks!

    Pre-paid customers are given access to everything in the Tuesday’s app. However, it seems very unfair that T-Mobile customers who are paying our bills upfront aren’t being given free Netflix and other such premium freebies that are offered to post-paid customers (who may or may not pay their bill on time). It seems backwards and unfair not to give customers who are paying up front access to the same perks — even if we just get those perks for x amount of time that we pay upfront.

    I attempted to ask for an explanation on Twitter and got radio silence. I’ve used T-Mobile since 2002 when they bought VoiceStream, mostly as a post-paid customer until a couple of years ago when I chose to move to pre-paid. I love T-Mobile, but it’s wrong to ignore a valid question.

    Also, how come Assurance Wireless customers aren’t being given any perks? Your company acquired Assurance when you bought Sprint. I believe Sprint customers get perks, and Assurance customers technically have Sprint accounts — that’s unfair too. Some Assurance customers have help from the government to pay for service, others pay out of pocket. Regardless, those who are eligible are able to choose carriers that participate in the government program. Please help everyone feel valued.

    Customers want to feel valued and appreciated. Please take this feedback and forward it to whomever makes such decisions at T-Mobile. Thanks!
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  • T-Mobile Tuesdays review and recommendations

    Don’t get me wrong, I save a lot on gas and I enjoy the little treats they give, however I would recommend Dunkin on the every week list like it used to be because that and the gas is the only thing I really use. However I understand that there may be certain circumstances to re-adding that but sometimes I still miss the Dunkin. I also wanted to add that if there is a chance you can give out gift cards for apps that are most commonly used, for instance roblox maybe it’s a bit too much to ask but my daughter absolutely loves the game and I don’t want to spend too much on gift cards / credit for that game, but I appreciate T-mobile for having these every Tuesday deals anyway, just wanted to leave a review and explain some thoughts I wanted to give in this app.
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  • Very occasional gift cards, but not many perks actually work for me

    I found out about this app after T-Mobile took over Sprint, so I could now use it. There are occasional giveaways like $5,000 or trips, but most weeks that section is just showing old winners and there isn’t even a new sweepstakes to enter. Most of the weekly coupons like a free sandwich/ice cream/etc are for restaurants or stores that aren’t even in my area, so those are pointless for me. They always show 10¢ off each gallon of gas every week, but I discovered you have to download another app for Shell and make an account just to get that one. Once I got notified about a $3 Starbucks gift card, but apparently they were limited so I didn’t even get one even though I’m a T-Mobile customer. This time I got a notification for a $3 Target gift card, and I went on the app right at 2 EST when it said to get it, and the app was stuck on a white screen and kept saying it was updating and that I need to refresh, but eventually it worked I think and hopefully I’ll be able to redeem it tomorrow like it says, but who knows. I did give 3 stars because there are occasionally instant-win games and I got a $5 Apple gift card when I first got the app, and hopefully I’ll get this Target one too, but overall a lot of the perks aren’t even relevant for me.
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  • It’s just okay

    This is a cool app...if you have any of the items they are giving away anywhere near you. For me, I get to use maybe one or two items once a year and that’s about it. Everything else is either no use to me or nowhere near me. You will see that most of the items are there over and over and over again. If you have a shell gas station or a Dunkin’ Donuts near you, you’re in luck. If you still print photos at Walgreen (who is still printing photos in the digital world,) you’re in luck. These two are in the app every week for years now.
    I’ve had the app for a few years now and there has been little change, other than making it harder for you to actually redeem the items.
    The one item that I absolutely love is the MLB video and audio subscription. Being a huge baseball fan this is the one item I use every year.
    Give it a try, maybe you will have enter luck than anyone else I know that uses it.
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  • T-Mobile Tuesday’s are Great!

    I always loved the magazine subscriptions and branded T-Mobile items. Some deals are useful some aren’t. But either way it’s free and that’s nice especially when it’s not necessary for a phone company to give you free non phone deals. Anyways a previous review mentioned the lack of T-Mobile branded items as of late. I’m pretty sure that’s due to Covid and the fact that many regions were in shutdown so T-Mobile couldn’t have customers coming into the store. Anyways they have branded items again. Last week was a branded face mask. I’ve had T-Mobile for years not every week is a branded item. Also that previous review from another customer mentioned Verizon having local deals of some sort I can almost confirm those are taken from Groupon. So that’s kinda lame. Anyways the only coupon that often is anyways on the site of the coupon offered is Shutterfly. I really enjoy T-Mobile Tuesday’s. Happy T-Mobile Tuesday everyone!
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  • BEWARE! SCAM!!! THEFT!!!

    I’m a Sprint Customer, and since Sprint and T-Mobile joined, all customers are encouraged to download an app that shares special promotions with its customers. One such promo I decided to try was a month of free postmates delivery.

    I have an iPhone and I do these promos for different things from time to time. I always immediately go into my Apple ID under my subscriptions and turn them off immediately as to avoid charges.

    The postmates app did not appear in my subscriptions. Supposing that it was because I had taken the promo through the T-Mobile app and having seen no information that said the typical “you will be charged ‘x’ amount after such period” notice, I thought it would just run out.

    WRONG! Turns out this was all a clever way for me to have $100 taken out of my bank account. I can confidently say that this is a time in which NO ONE has the patience for such tactics. Companies like T-Mobile and Postmates finding tricky ways to take your money during the pandemic.

    If you use any of these apps. I urge to check any promos you have before you are forced into a long term subscription that you aren’t ready to pay for.

    I promise you these companies are not feeling the effects of the pandemic like us, the average citizen. Yet they have no problem taking advantage of us. “Feed the Rich” right?
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  • Free stuff is great...

    Just an FYI for anyone looking at this for relevant, recent information, in the App Store this app shows an average rating of 4.8 out of 5 stars. In the month of August 2020, there were 81 total reviews written for the app, and the average of those written reviews is 2.01 out of 5 stars. That might get you an indication of real user experience.

    I have had this app for about 2 months now, and although free stuff in general is a good thing, as mentioned before, some of the giveaways are useful, some aren’t really. New things are presented every week, and every week there’s an issue with one of the giveaways. One week it was food at Popeyes, only you had to order online, and to stop people from getting free food, individual Popeyes franchise owners turned off online ordering and many refused to honor the deal. I’ve run into issues and errors playing the games that are offered 4 of the 8 weeks I have had the app. Much of the “giveaways” that are offered are just standardized discounts for retail goods. Some are just an advertisement for travel booking companies (there’s no real offer to redeem, it’s just “save up to 40% on hotels by booking with...” from what I have heard, this used to be a really great feature to being a t-mobile customer. I haven’t gotten anything really beneficial out of it outside of a couple redbox 1 night rentals.
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  • Pointless

    80% of the offers are complete junk, I get partnering with unknown online companies from a business standpoint but from a customer standpoint your marketing is pointless, I mean really free telehealth visits? Most if not all insurance already have it as free and many companies also are providing this. Furthermore what’s the point of offering things that can be redeemed, for example Burger King — you have to have an online order to redeem but not all Burger King participate in online orders. T-Mobile should really consider regionalization of offers and also need better commitment from participating companies we have been turned down so many times when trying to use their coupons in store and online. My family has deleted the app because for us there is no point of using.
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