# 112 Operator — Manage emergency services

> Global emergency services management simulation game with dynamic events. (iPhone/iPad app by Games Operators S.A..)

- Source: https://appshunter.io/ios/app/112-operator/id1515260529 (this page in markdown: same URL + `.md`)
- Developer: [Games Operators S.A.](https://appshunter.io/developer/1404382903)
- Category: Games, Simulation, Strategy
- Price: $4.99 with in-app purchases (on sale, was $9.99)
- Rating: 4.10/5 from 85 App Store ratings · 125 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 1.1 GB
- Languages: American English, French (France), German (Germany), Korean, Polish, Russian, Chinese (Simplified, China), European Spanish
- Released: 2020-10-08
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/112-operator/id1515260529/reviews.md

## What is 112 Operator?

Manage emergency services in any city in the world! Take calls and dispatch rescue forces. Handle difficult situations, now depending on the weather, and traffic. Help the citizens through cataclysms and natural disasters, becoming a better emergency number operator every day!

112 Operator allows you to manage emergency services in any city in the world! Dispatch units, take calls and face situations caused by weather, traffic or changing seasons. Help the city survive escalating events like riots, organized crime, terrorist attacks, cataclysms, natural disasters and many more!

Danger has escalated
Help on a scale bigger than ever before. The sequel of the award-winning 911 Operator lets you act on many, completely different levels - from taking care of a single neighborhood to coordinating several operators’ work in the world’s biggest metropolises.  Choose from over 100 000 areas, such as districts, municipalities, and tens of thousands of real cities from all over the world.

To all units: a storm is coming…
Face the dynamic weather, based on authentic, historical data. Watch the incidents change as day or night comes, traffic increases and seasons pass. Watch out for extreme conditions that may lead to cataclysms and natural disasters. Try to tame big wildfires spreading across the map. Weather isn’t your only problem though - be careful when dealing with terrorist attacks and gang wars.

112, what’s your emergency?
Take calls from people in various situations, needing emergency services’ help. You never know who’s on the other side of the line - you might hear a frightening murder story, maybe you’ll have to instruct someone on performing CPR, or keep your nerves while encountering an annoying prankster.

It’s my job, ma’am...
Choose one of the European cities in completely new Career mode and find out if you’ll manage to climb up to the very top of an operator’s career ladder. Follow the commands of your supervisors and see your actions affecting people you’re in charge of or those who need your help. Sometimes your mistakes will only be followed by a reprimanding e-mail, sometimes they’ll influence your own life. You can also play special scenarios in any city in the world, or make your own rules in the Free Game mode.

We need backup!
Command the best specialists, using technologically advanced equipment and vehicles. Decide what to use - a SWAT team, Search and Rescue helicopter, or maybe riot gear? When your units arrive at the scene, command them in the tactical view that gives you the full image of the situation.

NEW FEATURES IN 112 OPERATOR:
-25 times bigger, expandable maps of REAL CITIES
-entirely new set of emergency calls and large events
-completely redesigned campaign mode, with objectives system, emails, and a story
-day&night, weather, seasons and traffic now influences the duty and the incidents happening
-new fire mechanic, that can consume entire areas and require dozens of units
-region specification - gameplay will vary depending on a country legislation and district characteristics (slums / business / residential /industrial / forest etc)
-new OnSite situation visualization that shows the action precisely and intuitively
-new team members - doctors, sergeants, dogs, robots, and others!
-additional dispatchers, that you can assign to districts for help!
-redesigned equipment, now packed up in entire gears

## Key features

- Global city management
- Dynamic weather and traffic simulation
- Real-time incident response
- Dispatching various emergency units
- Handling diverse emergency calls
- Career and free game modes
- Tactical unit command

## Pricing and in-app purchases

Base price: $4.99.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Facilities | $1.99 | one-time |
| Protective Masks | $0.99 | one-time |
| Water Operations | $2.99 | one-time |
| Pandemic Outbreak | $2.99 | one-time |
| The Last Duty | $2.99 | one-time |


## What do users think of 112 Operator?

Overall sentiment: positive

**Pros**

- 🚀 Great game
- 👍 Good game but...
- 👍 Awesome Game
- 👍 Such a good game but needs more updates
- 👍 Clearly made with love and care

**Cons**

- 🐛 Crashes
- 🐛 Broken
- 🐛 Buggy, repetitive
- 🐛 Game keeps crashing
- 🐛 Crashes during gameplay

**Commonly reported bugs**

- Water units and amphibious units cannot move into water
- Scenarios don't have police units return to patrol after incidents
- Profile pictures of units replaced by white images
- Cannot move boats after 3rd district is unlocked
- Amphibian units won't move at all
- Australia on Fire DLC crashes on launch
- Cannot finish London campaign due to glitch

**Most requested features**

- Add more DLCs
- Add more scenarios and call types
- Add sandbox mode with unlimited cash
- Add ability to control different roles (cop, fire, medical)
- Add more weather/disaster scenarios

## Recent user reviews (10 of 125)

All indexed reviews: https://appshunter.io/ios/app/112-operator/id1515260529/reviews.md

### 3/5 — New Update Review

*2026-06-23*

I feel as though these new updates have further downgraded this game’s experience with major glitches/bugs. Everything was working mostly fine in the 1.5.1 updated version of the game, which this update was 4 years ago at the time of me typing this, because the recent three updates have since ruined some major parts of this game, along with other bugs that other app reviewers have mentioned that I have not described, like one about some glitch in “The Last Duty” scenario?

This third, recent update still hasn’t fixed the water problem, where the problem is that the water units/boats and amphibious units still cannot move onto water (but the amphibious units can move on land just fine), they are just stuck in one place permanently with no way of moving them. Can this be fix ASAP? This problem can be seen in the “Free Game” and “Scenarios” mode, however the “Campaign” mode has working water/amphibious units for some reason. 

And one more thing, I do not mean to be rude, but do you developers even play test the game to see if you fixed a problem or if the problem is still there? If not, I would recommend playtesting before rolling out any more updates where you guys said that you have fixed some “performance issues,” even though seemingly nothing has changed except that the water problem and other bugs are still here. 

 In summary, here are the glitches/bugs that need some fixing: 

 1. [MOST IMPORTANT] Water units and amphibious units cannot go into water in the “Free Game” and “Scenarios” section. However, water units and amphibious units work just fine in the “Campaign” section. 

 2. In the “Scenarios” section, some scenarios would have this glitch where the police units do not return back to patrolling after completing a task or incident. This bug can be found in the “International Summit” scenario. 

 3. My police, medical, and fire units, as well as my dispatchers that I hired, would sometimes have this glitch where their profile pictures are replaced with a completely white background image. 

 4. I cannot report a bug when playing in “Free Game” mode, as it would say “failure to report a bug” every time I try to report. 

 Thank you for reading my review.

### 4/5 — Great Game but needs some improvements

*2026-06-03*

stuck on duty 33 i believe, last duty of the year and i keep getting a failure message saying i didn’t capture the suspects, even though i had a perfect incident record, no suspects were shown and i got no calls in this time? pls help i wanna complete the campaign

### 3/5 — Great game but…

*2026-05-13*

The game is great and very fun the only issue is on mobile you can’t complete the last mission (or at least i can’t) because it says “failed to capture the suspects” even tho i finished the round with 100% efficiency and 0 unresolved cases. There’s also an issue where i purchased an expansion pack and never received the pack because in the scenarios it’s still telling me i haven’t. So again the game is great but there’s some bugs that should be addressed asap but im not sure if the mobile game gets taken care of as much as the pc and console version. i hope this gets situated so i can give it the 5 stars it deserves.

### 5/5 — Troubles with maps

*2026-05-09*

Hello. This is the best game I ever played, but since last update I can’t download maps in free play

### 5/5 — More content!

*2026-05-03*

Amazing game but needs more content and bug fix’s.

### 2/5 — pretty good but

*2026-04-20*

can’t find an option to deactivate the calls

### 4/5 — Fun for awhile

*2026-04-05*

The game is great and fun to play. Lots to do (buy more officers and equipment) and expand (add more areas), but after awhile it keeps repetitive same calls same stuff and slow to level up. I would like to see more views maybe on sight camera or the police body cam. Review cops and make sure they are following the right course of action.

### 3/5 — Fix the bug

*2026-03-14, version 1.12.04*

I love this game very much,but could you please check and fix the Water operation DLC,my boats sometimes stuck and I can’t dispatch them to the accident,there is no routine to any place,when I open Water operation scenarious,it always crash and I can’t report the bug.please fix this bug and I will be very appreciate of it

### 5/5 — Great game

*2026-02-24*

It’s an amazing game really just besides a few bugs, but I would like to be able to have cheats because sometimes I just wanna goof off with them and not think

### 5/5 — Good game but…….

*2026-02-07*

I love this game very much,but could you please check and fix the Water operation DLC,my boats sometimes stuck and I can’t dispatch them to the accident,please fix this bug and I will be very appreciate of it

## Frequently asked questions about 112 Operator

### What is 112 Operator?

112 Operator is a simulation game where you manage emergency services in cities worldwide. You'll take emergency calls, dispatch appropriate units like police, fire, and ambulance, and handle various escalating situations.

### What are the key features of 112 Operator?

Key features include managing services in real cities with expandable maps, dynamic day/night cycles, weather, and traffic that influence incidents. You'll also handle new emergency calls, manage a redesigned campaign mode, and command units in tactical view.

### How does the game handle monetization?

The game is free to download and play, but it offers in-app purchases. These purchases likely provide additional content, features, or ways to progress faster within the game.

### What kind of situations can I expect to manage?

You will face a wide range of emergencies, from routine calls like medical assistance and traffic accidents to more extreme events such as riots, terrorist attacks, wildfires, natural disasters, and cataclysms. The game also includes dynamic elements like weather and traffic that can escalate incidents.

### Can I play in different modes?

Yes, the game offers multiple modes. There is a Career mode where you can climb the operator career ladder in a chosen European city, special scenarios playable in any city, and a Free Game mode where you can set your own rules.

## Version history (last 5 releases)

### 1.12.04 — 2026-01-12

The new update focuses on improving the game’s stability and overall performance.

### 1.10.29 — 2025-11-04

This update focuses on improving overall stability and performance.
We’ve also fixed issues affecting certain DLCs and other minor bugs to ensure a smoother experience.
Thank you for playing and for your continued support!

### 1.8.12 — 2025-10-28

- general bug fixes
- performance update

### 1.5.1 — 2021-09-03

Quick bug-fix update:

- Fixed an issue with the save system,
- Fixed an issue with reassigning soldier squad members to vehicles after hospitalization,
- Fixed an issue with the duties not ending correctly under very specific circumstances.

### 1.5.0 — 2021-08-19

Greetings, Operators!

List of recent changes: 

- Pandemic Outbreak DLC has been added,
- The Last Duty DLC has been added,
- Japanese translation has been added,
- Brazilian Portuguese translation has been added,
- Some new features have been introduced - gear duplicating and a new tips system, among others. 

Jutsu Games Team

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## More apps by Games Operators S.A.

- [911 Operator](https://appshunter.io/ios/app/911-operator/id1199822686)
- [911 Operator Lite](https://appshunter.io/ios/app/911-operator-lite/id1317766412)
- [BE-A Walker](https://appshunter.io/ios/app/be-a-walker/id1499068771)
- [Radio Commander](https://appshunter.io/ios/app/radio-commander/id1499421434)
- [Counter Terrorist Agency](https://appshunter.io/ios/app/counter-terrorist-agency/id1515259246)

All apps by Games Operators S.A.: https://appshunter.io/developer/1404382903

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*