Dolphin Memories User Reviews

Top reviews

HORRIBLE

Trying to download the pictures I spent A LOT of money on. Keeps saying “communication error” and nothing happens. When I tried using the email address I was given from dolphin memories, it says “address not found.”

I wasted more than one dollars AND I am deeply upset to not receive the photos from our memories and time with the dolphins.
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ERROR

Just says communication error every time I try to retrieve my photos

Great experience

Great experience, all photos downloaded ok, however the videos I’ve made within the app will not download.

Great time!

Photos downloaded in a flash everything was clean and perfect!

Requires use in store

They had to put me on the store WiFi (don’t know if they prefer the 5G speed- cause I told him I had cell service). The scan feature is for the receipt barcode. Had to wait inside the store until the pictures were 100% downloaded. It automatically went to my iPhone picture gallery and the photo quality was great. Cost me $140 for 35 digital photos (mostly repeated or similar shots-maybe 6 or 8 were distinct enough) and two printed pictures.
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Works perfectly

Took all of 3 seconds to scan the barcode provided on the receipt, and then it took maybe 1 minute to download everything? Great experience, would recommend!

Download photos while still at dolphin experience centre

The app it self works as expected. The key point is to make sure you get your photo voucher validated while still at the dolphin centre and start the download into the app of the photos using their free WiFi. Any issues the staff at the photo counter can sort out there and then. Only other note is that when you save the photos from this app into your iOS Photos app it will save down to a new album called DolphinDiscovery and not into you Library. You can easily move the photos into your Library afterwards in the Photo app.
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Great photos

Amazing high quality photos and they downloaded super fast definitely worth the money.

SCAM!!!! DO NOT GO HERE!!!!!!

The place was disgusting and way overpriced. My family and I decided it was far too gross and ridiculous (so many people) that we asked for a refund (before we even got in the water/swam with the dolphins) heck, they hadn’t even started to head towards the dolphins! I also asked for photos. So, since my family and I decided we were not going to do it, we asked for a refund. They denied us! They provided NO SERVICES and I got no refund; SCAM! I tried to get my money back, but it did not work. So I asked them if I could at least get my photo money back (no photos were taken) and they said no. WHAT?! So I ended up getting scammed around $400 USD!! Basically what came out of this “dolphin adventure” was me forcefully donating money to a dolphin abuse tourist trap. …apologies for bad writing.
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AMAZING EXPERIENCE!!!

First of all, I have no idea what these other reviews are referring to. It was for sure not the same resort or experience, the dolphins were beyond taken care of and healthy. The pool smelled wonderful. It was filled with sea salt. They stress the importance of how they take care of their animals, and take care of their Ocean which I can for sure get behind, the app was VERY easy to use extremely straightforward and extremely quick to download people seem to forget it depends on their Internet mine download 30 pictures within 30 seconds!!!! 100/10 experience I would go again in the blink of an eye , I LOVE YOU DRACO AND KATALI 🐬❤️ thank you for breathtaking once in a lifetime memories💖💖💖✨✨
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