AstroPay etherum payment delay
Platform , the transaction is meant to take up to an hour, but I made payment on this platform with etherum - Usd, but I haven’t been credit on my wallet since two days ago . There’s no number to call, I have forwarded a message to their Customer service mail & I haven’t received any feed back from them. Whoever the developer of this app is I really think you should fix this.
Response from developer
Hi, We apologize for the delay. Could you contact us via email again to verify your support@astropay.com payment? We will be waiting for your contact.
Delay
Response from developer
Hello! Thanks for contacting us. As we have verified, your case has already received due treatment from our customer support department. Regards,
purchase not release
Response from developer
Hello, We apologize for the inconvenience! Could you please send the proof of payment to support@astropay.com, so we can verify your transaction correctly? As soon as we receive it, we will get back to your email account. Regards,
scam company
Response from developer
Hello, We apologize for the inconvenience! Could you please send the proof of payment to support@astropay.com, so we can verify your transaction correctly? As soon as we receive it, we will get back to your email account. Regards,
It's a scam
Response from developer
Dear customer, Thank you for your contact! We kindly ask you to send us the proof of payment to support@astropay.com so we can verify in our system. We apologize for the inconvenience. Always count on the help of our team. Regards, Customer Support
Support
Response from developer
Hello, We apologize for the inconvenience! Could you please send you question to support@astropay.com, so we can assist you correctly? As soon as we receive your message, we will get back to you. Regards,
