Opendoor User Reviews

Reviews Summary

Top reviews

False advertising

Drove out of town and Tried to go in three houses today. None of them would let us in. You get a phone number to call when it doesn’t open and the lady on the phone, who sounded like she was at a party with all the noise in the background, informed us you have to have a realtor with you to enter the homes. I’ve used this app many times without a realtor and never had a problem. There were signs in the yard stating the home could be opened with the app from 9 to 6. False advertising. How is this legal?
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we love our new home

We found our home while going on a run in a new area. We fell in love with the area and saw a home with an "Open for showing" sign in the front yard. We downloaded the app, went in, and then we made a fun adventure out of it and started running to all the other Open Door homes in the area.

Scammy

Had to spend 15 minutes setting up the app to try to get into an “open” house only to have it tell me it couldn’t unlock the door at the address I was at. You have to give them basically all your info including a drivers license scan and then they tell you they will sell your data unless you fill out some opt out form which gives errors and doesn’t work. The only thing that works about this app is data collection, everything else gives errors, highly recommend avoiding
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Very convenient app

This app is the future of real estate market. Hope every selling house will have this option for potential buyers. Very impressed. I don’t like to communicate with people, so this is my favorite now - you can just come, see and decide if you need it or not..

Opendoor uses scare tactics. I used a realtor and got $125,000 more.

Open door tried to rip us off by almost $125,000. Open door bought a house next door for a greater value than they offered us, that home was smaller, ugly, and very dated, and they offered us way less.

We ended up working with a local realtor and got way more for our house in a short amount of time. Waiting 3 more weeks for $125,000 more was worth it. Opendoor used scare tactics and terrible assumptions of fees on both sides of the transaction. It was cheaper to work with a realtor and we netted considerably more money. Opendoor is terrible.
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wish there were push notifs

I recently purchased a home for my parents using Open Door. The fact that I was able to gain access to the house easily and FaceTime them to “show” them around from their out of state location was so helpful to them in making a decision.

Best home shopping experience you can ask for!

Shopping for a home can be stressful when you have to constantly bug your realtor to show you homes. And when you continue to see homes that aren’t for you, you can start to feel bad for the amount of time you take from the realtor. Opendoor allows you to go on your own, when you want. It allows so much freedom to view homes. I love how they go about the verification process. I wasn’t asked for an ID until I viewed one home. And in the end, it was all free! While I didn’t buy a home on opendoor I loved the experience. Thank you Opendoor!
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The app is crap

The concept of the app is very cool but it's not usable. It constantly freezes and unsaves my favorites. It tells me there's no listings and then suddenly 20+ populate. It will route me to a JSN error (coding error) at least 1/15 minutes. It also clears my filters randomly ugh. If they spend a few dollars on the app, it would really make using the service more convenient. Especially since they're charging a huge service fee to sell my home.
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Awesome!!!

We had a lot of question about the this new innovative process, Julie Freed, my agent was able to return my calls at the drop of a hat and gave me the all information I required. I was also was put in contact with a Closing Manager, Shanda Conroy, who was able to help me with scheduling my walk through and late close out.
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Like it!

I've purchased homes before and i do a significant amount of online shopping and i have a teen aged child who 'meets' people online. The business model makes sense to me where everybody benefits. Tour agents paid hourly and buying agents don't come in until you found something you like.

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