Facetune AI Photo/Video Editor User Reviews

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  • why???

    I’ve used this app for so many years and it was amazing because of all the free features. Why is it that there are so many tools that were free before but now need to be upgraded to VIP to use? How is that fair to consumers? If one day every tool we used to always use has to be paid for, then everyone who downloads this app hoping to use tools to enhance their photos, will delete it right after seeing that it needs to be paid for. This was honestly such a good app before it decided to change, although there are available packages, it’s really not worth it just to enhance photos unless you’re an influencer and even then, they’re most likely to use photoshop on the computer rather than the app. This update is understandable because of a company’s need to earn money but is horrible for consumers because it is severely overpriced, I don’t even take enough photos to edit, let alone pay $5 per month just to edit 1 photo. Like i said, this was a super good app but I think it’s time to change to another.
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    Developer Response

    We appreciate you taking the time to share your feedback. Please email us so we can continue this conversation and reply to your feedback directly. To do so, tap on the settings icon in the top right corner and then tap on Contact Us, look forward to hearing from you and have a great week.
  • Waste of time

    The app is now no different from your phone’s built-in editing tools. After the update, the reshape tool and paint are only for VIP. Very disappointed.
  • Do i have to purchase for my ipad separately?!

    I already purchased for this app to use it in my ipad but when i was purchased it was by my iphone and now I’m using my ipad for editing photos it seems i have to purchase again?!!!!!!
    Even I don’t use my mobile for editing like wasting my money!!!!
    Is it any way i can transfer it to my ipad ?
  • Bad

    I used to love this app as it was actually better then the paid face tune app! But my favourite tools paint and reshape have been moved to ‘try’ and you now have to pay to use those tools whereas before you never had to pay what a rip off it’s cheaper to buy facetune 1 for $5.00

    Developer Response

    We’d like to continue this conversation further and direct your feedback to our team! Please reach out to us at facetune2.support@lightricks.com so we can pass along your input. Looking forward to hearing from you!
  • Used to be good until everything costs money

    I liked the “paint” functions in the app but now they decided to make it cost money to use which is ridiculous....Im really disappointed and I will be deleting the app because of it.

    Developer Response

    We appreciate you taking the time to share your feedback. Please email us so we can continue this conversation and reply to your feedback directly. To do so, tap on the settings icon in the top right corner and then tap on Contact Us, look forward to hearing from you and have a great week.
  • They’re now charging for tools that used to be free to use.

    Incredibly disappointed, I used to love using this app to edit my photos and do all my touch ups because this app has the best “paint” option, especially the “tone” tool. Never had trouble with the app before until I go to use the paint tools today and now they’re VIP only? They never used to be. Now I’d have to pay $99 just to occasionally touch up a photo on my own time/have access when I want it? Not impressed & hope they change that & the retouch feature, back to free.
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    Developer Response

    We really appreciate you taking the time to share your feedback. Please email us so we can continue this conversation and reply to your feedback directly. To do so, tap on the settings icon in the top right corner and then tap on Contact Us, look forward to hearing from you and have a great week.
  • Used to be one of my favorite apps

    Before this new development, I would have given this app a 5 star rating. It was my favorite app to use to edit pictures of people. It was great and you could really develop a knack for it if you practiced as much as I did. But then today, I went on there to edit a picture and I noticed that two VERY basic editing tools are now payed function only. They had always been free to use and you could pay for other things like backdrop and glitter and auto-fixes. Facetune 2 took away reshaping AND paint. Paint is very useful for making things more colorful or even changing the color of things and color correcting things you are editing out,, as well as many other uses. These two functions were the main ones I used along with smoothing and now facetune has taken them away for a stupid fee. I would go to facetune 1, but even that requires a payment to use. I will not be using facetune anymore and I do not recommend other people do unless they want to pay for the most basic editing tools.
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  • Bring back paint for free

    The paint feature was free and now you have to pay for it.

    Developer Response

    Thank you for reaching out, we'd love to relay your feedback directly to our team. Please feel free to email us anytime at facetune2.support@lightricks.com, your insight is important to us!
  • BEWARE!! -1 start

    Tried the free trial & realized with my arthritis It was not a good choice for me. I thought I had unsubscribed & had deleted the app but then a charge showed up on my credit card. Okay. If I was remiss there were 2 choices for 1 mo or 1 year...I had not chose either and get billed for $38+ rather than a $5.95 mo?
    I have tried to work with Apple who advised me to contact the company which has no contact info. NO WAY would I recommend a company that appears to operate in such a nefarious way.

    **** I love companies who support their product..this may have been my issue but as mentioned above my hand immobility made it problematic to use..hence I stopped the trial after 2 days but was charged for a year. I was refunded my charge and thank you! Great job!!
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  • Can you please put everything for free

    Please put everything for free this is very in useful you have to spend your money on this just to make your photos better?!? Why are all apps like this the ads look more better but only there to bring us in when we download it turns out the stuff we wanted to try on couldn’t use because you know why it’s VIP you have to buy vip for everything , every single app if this keeps on going no one is gonna want the app so we really need to change this app , in thought apps were there to make people happy calling and entertainment but this is just no , Im not the one who is just begging for everything to be free everybody is it’s better then spending money to make photos to look so cool this app is good and everything but people can get upset , and snoozed because everything just has to be ‘not’ free some stuff are free but not good enough only using for tiny parts, it’s like treating everybody different because if money I’d be very happy and everybody else to if you change it, if your reading this thanks. For reading the whole entire thing -_-
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    Developer Response

    I'm happy to share that Facetune 2 is free to download and offers several tools and features at no charge! There is an option to upgrade to VIP, but that is up to you. You are welcome to use the free version of the app for as long as you want. Please be in touch with any questions at facetune2.support@lightricks.com.

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