Leave a Review Facetune AI Photo/Video Editor
Pls read
Hi I have given this app 5 stars because it is good and deserves it but when you think it about it this app is sad why do you need to make yourself look more pretty and lie about your looks every body is beautiful on the inside . It dose not matter if we have a few spots you are unique and you should be proud off who you are I got this app for April fools to put a really good tan on my holiday pics 🤣but don’t be worried of who you really are you are so loved even if you don’t feel it so think twice but fir wasting your time in this app do you really did it ?Show lesskay 321
The free features just changed?
Thought I was going crazy. I love this app and thought it had a really reasonable selection of free tools to use if you can’t justify the subscription. But all of a sudden the resize and paint tools have turned into VIP features?! Super annoying because I want those ones back since I’m used to using them but not all the other VIP ones.
I get the point of in app purchases but it’s cheeky to get us used to using them for a few years then pull them off literally within the last few hours.
Maybe offer a second tier ‘economy plus’ type of subscription to access those ones again. I’d be okay/able to justify paying $2-4 a month for renewed access to those.Show lessabi3194
Developer Response
We’d like to continue this conversation further and direct your feedback to our team! Please reach out to us at facetune2.support@lightricks.com so we can pass along your input. Looking forward to hearing from you!Ridiculous
Got a free trial to try the app out then woke up today with a bill from the app for 54 dollars !!!!!? Ridiculous just a money grabJacob5153
Developer Response
While Facetune 2 is free to download, please note that trials and subscriptions do automatically renew when they are set to expire, unless canceled. You can cancel a subscription in the Settings app on your device. Nonetheless, if a VIP package was purchased unintentionally, you can contact Apple Support to request a refund. Our team is also available to further assist you at facetune2.support@lightricks.com.Afraid to do Free Trial Due to Poor Reviews
After reading all these horror reviews of people actually being charged even after they cancel the free subscription within the appropriate time, I’m a so hesitant to even try it. I read the reviews from the Most Recent not the Most Helpful. The reviews are horrible. Most not about the app itself but when it comes to being charged. If you don’t make it easy to cancel and if people are being billed when they’re not suppose to be and they are letting you know here but all you can give is a generic what seems automated response, then I would beware. Too many people are complaining about the same or similar things.
You lost me before me even giving it a try. And I wanted to try. Trust me. But I don’t want to try at the expense of you tampering with my dollars and charging me. Then I have to deal with the frustration of “trying” to get my monies refunded? Maybe when I see better reviews, I’ll reconsider. Until then, I will pass.Show lessFacebook Fan2
facetune 1 is way better
I have had facetune ever since james Charles recommended it and i truly loved it. It was only like $5 and it came with everything i needed. Facetune 2 ruins it for me. You have to pay $6 a month or $70 for a one time payment! Now all of a sudden the original facetune isn't letting me update it because of changes that were made or something. I honestly wish facetune 2 was similar to the original facetune. Your not even getting that much out of facetune 2, there are several apps i can do the same thing for free. I would much rather have facetune 2 be like the original facetune, where you pay for the app and everything is included. For now i will be sticking to the original facetune. This one is super overpriced which in my opinion makes it worse. You guys should've have jumped into monthly and yearly payments and continued to have us pay for the app outright. It's going downhill :( . I was super happy at first seeing it was free and thinking i would only have to pay like $5 in the app but wow i was wrong.Show lessKyla~Marie
Developer Response
Thank you for taking the time to give your feedback! I'm happy to share that Facetune 2 is free to download and immediately gives you access to free tools and features, which include several faves from the original Facetune. Of course, if you prefer to continue with the original Facetune app, you can continue using it! Be in touch with any other questions or feedback at facetune2.support@lightricks.com.No.
It’s unfair how you have to pay for it because I thought this app was actually good until I saw the VIP thing. It’s useless, because you need a lot more tools to actually make a photo look ‘good’ .There is no point in getting this app when you have to pay for it and waste your money and time. DON’T waste your money by getting this app because not everyone is a professional at photoshop and don’t waste your time by getting it and realising oh, it’s expensive to get the good features and then delete it. Not everyone knows how to use this app ‘properly’. Others may think differently about this but it’s most likely because they are rich. Facetune 2 has to realise not everyone has the money for buying these tools. I’m not saying this app is bad, I’m saying it’s not worth it. I wish I could give 0 starsShow lessKindofnotsure57
Developer Response
Sorry to hear you feel this way! Facetune 2 is free to download and does offer several free editing tools. If purchasing a VIP package is not fitting for you then you can always just use the free tools. We do, however, offer a variety of VIP packages that allow you pick a subscription that you can afford. Of course, we are always trying to improve so please let us know what you wish to see at facetune2.support@lightricks.comLongtime User but this is App Extortion!
I have been using Facetune for YEARS, and a while back paid for a full feature upgrade for a reasonable sum (it was ages ago so I’m thinking between $15-30?) This was more than I’d paid for any other app, but felt it was worth it as it really did elevate photos from my iPhone 6. I didn’t need the app as much when I upgraded to an iPhoneX with a better camera, but Facetune was still my go-to app for specialized editing. I’ve had to “restore purchases” more than once because the app ‘forgets’ I’ve paid for the upgrade. Today I went in and even after restoring purchases, I can’t access features that I’ve had for YEARS without paying monthly fees. Auto-retouching and healing are GONE and I’m being forced to pay for them monthly. That is like app extortion, ridiculous!! I’m done here. Will just use photoshop from now on. Bummer Facetune, I really enjoyed your app.Show lessbmal4
Why???
I have been using it for last 3-4 months. But now i’m having an issue. It gets closed automatically after 10-20 seconds. Why is this happening?ple@se f!x
Please fix this problem !!!!
Facetune is a really great app for the first month when you have it there are no problems with it or it crashing but after that things go downhill with my experiences whenever I open the app it comes up with one of my photos that I have already changed waiting for me to save it to my camera roll after 10 seconds the app with crash so all the stuff you’ve done on there gets deleted it is a really bad thing because it means you can’t use the app you just can’t use it if anyone who reads this and has the power to change the app then do because I’m definitely unsubscribing from itShow lessxxemily_07
Scammer app - they take your money and don’t reply
Free trial turned into 1 year $60 subscription without my permission. Tried to contact support and no reply. Will change this feedback once I get refund!! Be wary of downloading!Facetune scam!
