Leave a Review Facetune AI Photo/Video Editor
Nothing free
Can't use any part of the app for free. All features require payment.RockyRoadsToo
Amazing until they trick you
Got the first version of the app, fell in love with it so downloaded the number 2 and payed for it. I won’t lie, it was amazing until I wasn’t able to use all the features I paid for. Now you have to pay an incredible amount of money yearly or each feature has a price. If I was one of the first people to buy a package when the app came out, I should be allowed to keep it as that’s what I payed for and you gladly took my money. Now that these guys became popular, they just forgot their first customers and cut the access to the features to make us pay more. I am very upset. Good thing is, there are LOADS of new apps every day and one can always find a decent, fair app that provides the same!Show lessMlópez
Developer Response
We appreciate you taking the time to share your feedback. Please email us so we can continue this conversation and reply to your feedback directly. To do so, tap on the settings icon in the top right corner and then tap on Contact Us, look forward to hearing from you and have a great week.Free trial is deceiving
I signed up for the 7 day free trial for this app because I have the original Facetune and use it often.
I didn’t find I used this during the free trial and went to delete prior to the end of the trial, on the last day in fact. However I found I had been charge the annual fee prior to my free trial ending. It was charged the morning on the 7th day and I went to delete the app only an hour later. That 1 hour cost me a lot of money and I now have an app that I will not use for a whole 12 months.
I tried to contact the app provider, however I have not had a response. Disappointing.
If you do sign up for the free trial it’s actually a 6 day trial FYI!
When it tells you the date the trial ends, that is the morning you will be charged, you don’t have the whole day.Show lessNaez11
Bad bad bad
I’m sorry to tell u that ur waisting ur time on this app it makes u pay soo much money and I think most of the five star reviews r fake not hatin just statinosl_pooches
Developer Response
We appreciate you taking the time to share your feedback. Please email us so we can continue this conversation and reply to your feedback directly. To do so, tap on the settings icon in the top right corner and then tap on Contact Us, look forward to hearing from you and have a great week.Suggestion
After the 3 day trial just have a pop up screen asking the user if they want to opt into a subscription and have a big button that says free use only option. Though practical for customers, I know this not profit friendly for business. Nevertheless if the product is worth it those that want to pay will pay. This has been suggested before I’m sure. I look forward to the developers response but I doubt it will come.Show lessSj12345678)
Developer Response
Thanks for the suggestion! Although the terms of the free trial are clearly written in the app as well as in the Subscription Confirmation, we appreciate your feedback and will be sure to pass it along to the team. If you have any more suggestions, please don't hesitate to get in touch - facetune2.support@lightricks.com.???
I cancelled and deleted the app within the 3day free trial period and this app still wanted to charge me the full $60 for the whole year lucky I got an email about it declining because I otherwise may not have noticed $60 being deducted until I checked my account. Not very impressed!Telena94
Developer Response
Happy to clarify. Facetune 2 is totally free to download, with the option to purchase VIP tools. If you purchased a subscription which qualified for a free trial (attached to a subscription), the subscription will indeed automatically activate after the free trial ends unless specifically canceled. This is written in the terms of the app before purchasing as well as in your Apple receipt. Of course, you can cancel this by simply unsubscribing through the Settings app. Email us if you need assistance - facetune2.support@lightricks.com.It’s.. not really free
Okay, I downloaded this app for fun. But I also thought it would be fun to just mess around with photos and make photos of myself... well... BETTER... So if you are reading this review before downloading this, the app itself might be free but to get all the good stuff you have to pay. Okay, MOST of the stuff you have to pay for! I would NOT recommend this for someone who is not willing to pay money (like me) and I know, you are probably telling me that “not everything is going to be free” and I know! I’m just saying most of the stuff you have to pay for which leads to some people deleting it (like me).
Also, I have tried some of the stuff you have to pay money for for free, and some of the stuff isn’t even good! It looks totally weird and photoshopped and looks unprofessional. Although some of the stuff works wonders and is really good. But I’m not sure if you are getting what you are paying for. Your paying for good quality! Not bad quality!
So these are things I am saying. Someone might have totally different thoughts on this game. But I will give this a two star. I deleted this but I am willing to try it again if things gets fixed. ⭐️⭐️Show lessDixina_Pup
Developer Response
The free version of Facetune 2 comes with loads of free tools, including Smooth, Details, Conceal, Matte, Vibrance, Whiten, Reshape, Light Fx, tools within Face, Paint, Adjust, Filters, the live selfie editing camera and video and more. We work hard to ensure that both versions of the app are strong editors. Let us know if you have any more feedback, we're happy to hear! Contact us at facetune2.support@lightricks.com.Facetune is amazing
The amount of control over individual facial features is amazing.
I give it 5 stars. It is a must for retouches. I was hesitant because of the price. I bit the bullet and bought the full app. I think it was during a sale. So glad I did. Hope they keep updating this app and don’t create a facetune 3 that I will have to pay for it again. Some features that I would like to see are: adjust hairline, add facial hair and hairstyles/colors, add teeth to a smile like “FaceApp”.
Add a background feature can definitely be improved. So could some of the eye color and eye reflection features.
Appreciate the new neon lightning feature. Please continue to make this app better. Would like to lower receding hairlines ASAP. Important for my retouching of older men. Thank you developers !Show lessCHEEEECH
Paying in one go
Great app however I selected monthly prescription thinking I would only pay a small amount each month however it took 60$ out of my account not happy about this as it did not warn you anywhere!!!nataschakraus
Developer Response
The yearly subscription is indeed charged in one sum, as mentioned before subscribing. Of course, if the wrong subscription was purchased you can request a refund from Apple Support at any time!Revision: 40 dollar app robbery
Soooo I did what I said I’d do in my previous review. I just kept it since I have to have it for work & idk what the last update did but when you go to refine the size of something or completely fuzzes it out. You also messed with patching, say when needing to add a patch of hair somewhere else it is completely different from what it use to be it picks up the underneath of the part you are trying to cover and makes it look crazy. When patching it is also extremely frustrating to rotate an image or turn your selection because it changes the grain of the patch instead of what you are selecting. Again for your pompous 40 dollars your development delay is beyond lazy.
I canceled this app four days ago after I noticed you were going to charge me 40 dollars for your stupid app. Not ever in my life would I pay that for an APP- once a year or not! You auto default people to that and even when they cancel it so it doesn’t go through you STILL PROCESS IT. Your app doesn’t even let you selectively touch up like your free one. You’re basically a super expensive Pixlr. Reversing the charge.Show lesshellachels
Developer Response
Apologies for the inconvenience here. You are able to selectively touch up your face under the Retouch tool, which is also available under the free version of the app. If you have questions about the charge or how to get a refund, please email our support team. We would be happy to explain or assist in any way - facetune2.support@lightricks.com.
