Leave a Review Facetune AI Photo/Video Editor
Unethical App Developers
I downloaded the original version of this app. I liked it - so, I purchased the app. No big deal. I was happy to give money for the great features.
Then, they come out with a new version of the app with new features. So, I downloaded it to try it out. Some new features but for what I liked, nothing had changed really. I didn’t feel that the new app was needed for what I wanted to do.
Instead of letting those who had bought the app continue to use it - they decided it would be a good idea to remove access to it in order to FORCE me to purchase the new app if I still wanted those features.
Did I purchase it? Yes. Was I happy about it? No. I feel it’s entirely unethical that they force you to upgrade something I purchased and was still working fine for my needs until they removed my access and forced my upgrade.
They did give a discount - but entirely removing my access in the first place was extremely frustrating and unethical and, drably, made me very very angry.
So, you decide if this app is for you. It works great for lots of things - but just know, they may try to get you to purchase it again if they want more money.
The moment I find an app as good or better, even if I have to buy it, I’ll be moving on. These people will not do this to me again.Show lessJbarker977
Fantastic editor. Horrid layout
This app offers more features and tools to edit your most priced photos. Weather it is your kids , pets and loved ones, the app gets precise and Powerful editing abilities that most others do not. However having that said , the navigation layout is horrendously clumsy.
The original navigation layout for photos was much more organic and fluid. From loading freshly picked photos ready to edit in a pinch , it seems like now you have to tediously go back and fourth through unnecessary menus and drop down tabs . Just to get to your favorite tagged photos . There’s to much going on and it interrupts the user experience by managing though the thick and bulky layout of this app as it stands right now. Originally when the app was in its growing popular popularity stage , the menu layout from the start was easy to navigate , straight forward to editing your most recent pieces of works . Now it prioritizes their other user products such as the newly infant staged video editor . For now I’ll keep using , for other developers that know how to design welcoming UI take a note. 3 stars until the issue is improvedShow lessMmmmhmOkaySurenotWhatever
Pure Greed
I still have the original facetune app and i love it. Been using it since 2014 and it does everything i need it to. Lately yall have been pushing facetune 2 onto me SO HARD. Its annoying. Today i realized you took the original app off the app store and discontinued it. If my app disappears i will loterally find a different app/program to edit my photos with. I refuse to use facetune 2 until you guys take the most important tool out from behind the subscription pay wall and make them free like they should be. I paid a one time fee of $10 or $15 dollars for my original app, why isnt the new one the same? Oh right, greed. Yall want to take advantage of the very people who MADE your app successful and already gave you their money once. I wont recommend this to anyone or even use it until some major change happens, but we all know stuff like this goes in one ear and out the other with companies like this.Show lessMissProcrastin8
Powerful and easy to use!
Love love love Facetune! It’s so easy to use with lots of editing options. It may not be the most feature rich app, but it makes up for that by being so easy and reliable to use.
One feature that would make the app even better would be an AI-based object remover. Currently there is only an eraser and patch option, but introduced some AI to improve the quality would be a welcome introduction.Show lessTrev555000
Developer Response
Thank you so much for reaching out and for the support. We really appreciate that you've taken the time to share your feedback with us! We hope you continue to enjoy using our app. Happy editing!photo loading error
I've been using this app for years since the first facetune app and I love it, but I have an issue so pleade read this! I use the annual vip membership for facetune and facetune video and the app suddenly stopped working and the pictures will just simply not load..I see the loading icon loading forever and ever, tried restarting the phone, updated the app as well and still the same. Please help me fix this issue..I am not using this app for free so it would be quite unfortunate if I can't use the app anymore because it really is my favorite photo app!Show lessAnagnorisis1234
It could be so much better
Developers,
Thanks for all the features included in your app. I believe the could be better for such a high subscription price. For that amount of money, the background removal tool needs some help. It never masks properly, and adding a “fix” feature to tools that don’t go a very good job is not the answer. The tool should work and that’s that. Y’all know that already though. A lot of the tools do a poor job at recognizing the parts of an image that is to be affected and automatically selected to do adjustments: The Eyes tool is not very good, it always selects the wrong part of the eyes, and we should be able to select the eye and modify it as we want. The Paint feature should have sizing options for the brush/eraser for fine details. The are other issues but I truly believe y’all are aware of these issues already. Hopefully they can be fixed in a future update. Despite the things that could be better, it is very fun to use and has so much potential.Show less||ryan||
Ripoff!! They removed features I paid for!!
I subscribed to the original Facetune a while ago. It had everything I needed. I previewed the new Facetune 2 when it came out, but decided I was good with the one that I had already paid for. I guess I wasn’t alone because they started forcing advertisements for the new version in the original app. My paid version was supposed to be add free. Annoying, but whatever. I just found out with this last update, they removed features I have already paid for and use regularly. They are now asking me to sign up for a monthly plan to get it back. Huh?!? I PAID FOR THEM ALREADY! I will be deleting Facetune and refuse to upgrade. I know they are trying to force me to pay a monthly fee instead of the fixed cost. Even if I have to pay someone a monthly fee, I will gladly do it so as not to give Facetune my money. Do not get this app. It has decent features but they will most likely rip you off at some point. 🤬Show lessflrncsc
Non Stop upgrade pop ups, useless unless you pay.
Unless you want to actually pay for the full version of the app, don't bother using it. Nearly every useful tool is locked behind a paywall it's little wonder why they didn't just have this as a paid for app in the first place rather than allowing you to download it for free - although obviously it's all corporate marketing strategies. It's Infuriating that basic tools that were free to use in their first app are now locked away unless you subscribe - yes, you can't even pay once to have this app, you have to pay either a yearly fee or a monthly one! Must everything be a subscription these days?? I have holiday photos I want to edit and don't see the point subscribing to use an app I'll only need to use a few times a year. Total bloodsucking vultures. Don't give them your money, don't sign up for the free trial subscription because you know that they're hoping you'll forget about it and never cancel (preying on the young, vulnerable and forgetful, huh?).
Gross.Show lessLydiaaPhenny
Developer Response
We're sorry you feel this way. Our team works very hard on developing and maintaining the app and we believe it worth it. Of course, you can utilise the free tools and save your projects if you don't want to pay. If you'd like to discuss this further, please email us at facetune2.support@lightricks.com.STOP Changing the features!!!
Changing the control I had with the position of my icons. Crying face. Now the app is glitchY.
I love this app and I use it daily. BUT lately you changed the Patch feature (HATe it now) before I had more control on the level of intensity I wanted. Now I don’t have that! Ok I’m learning to live with it. Still hate it. And now you’ve changed the EYE feature!!!! WHYYYYYY!!????? STOP it! Nothing wrong with the EYE feature before!!! It’s terrible and I have again LESS control of what I want. I can’t wipe out the excess lense. I wear costumes and sometimes changing the color of my eye is crucial. This new change totally is NOT working!! Completely disappointed. Can you please change it BACK!!??? Can’t do my work as well with these feature changes😞😞I may need to look for a different app to meet my needs. This one was top, then you change it and now it doesn’t feel as professional. Very disappointing.Show lesslilylove_213
This is just sad.
All these face-editing apps ever do are depress people. They make people insecure, make them think they’re ugly without makeup or face edits, and just plain make people addicted. It makes people think lies, like they HAVE to look a certain way to look good or “perfect”, and it makes them think they NEED makeup to look better. It’s so unhealthy. These apps just straight-up depress people. I literally only downloaded this app to write this review!! 0 stars if possible. And the way you advertise? It’s disgusting. You say “remove blemishes”, causing people to believe that birthmarks or freckles are bad and make them look imperfect. I have nothing against the creators of this app, just the whole idea of the app itself, which tells you that it can make you look “perfect”—— but get over the fact that you’ll NEVER look perfect, no matter what some stupid app says. You were made to look how you were supposed to look, so just live with it!!!Show lessDittybirds
