Facetune AI Photo/Video Editor User Reviews

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  • Features that were once free now need subscription

    Updating an app only to make it more expensive is completely disappointing. The two most used features: Paint and Reshape were originally free with Facetune 2, which was what made the app so special, but now they require a subscription. This app was originally a really exciting idea that allowed for amazing features from Facetune to be accessed for free. It was very efficient and although not all the features were free, the ones that were still free offered amazing tools for photo editing. Recently, the app created an update that, although it released new features, changed the settings for some of the best and most used features on the app and they now require the VIP subscription. The Paint and Reshape tools being free are what made this app unique and better than other apps. This kind of action completely cheats the consumers of this app and ruins the once great reputation that Facetune 2 once had.
    For the Facetune 2 developers: Please reconsider changing the Paint and Reshape features back and available for all users. Thank you.
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  • Too many subscriptions

    I have had this app for a very long time. It was my go-to app for touching up photos, changing filters, etc. but recently they updated the app and you are now forced to be a subscriber (meaning you have to pay) for certain options that originally, for a very long time, were free. I supposed that the creators of the app started catching on to the fact that some people were screenshotting their edited photos so as to not have to pay the ridiculous subscription fee (I don’t blame them for trying to screen shot anything. It’s ridiculous that you have to pay an outrageous price for something that was once free) and now you can’t even do that. If you try to screenshot it, a message pops up saying something along the lines of “nice try!” Or “it was worth a shot!” And telling you that you have to subscribe and pay a fee for that certain feature. Like I said before, I was a long time user of this app, I had it even before they switched it to “Facetune2”. But now with all these restrictions and fees, I have deleted the app and will no longer use it again unless they remove these recent restrictions and “features”. I hope this was helpful for anyone who plans on using it. It’s not a bad app if you’re willing to pay the outrageous amount they ask for small features.
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    Developer Response

    We really appreciate you taking the time to share your feedback. Please email us so we can continue this conversation and reply to your feedback directly. To do so, tap on the settings icon in the top right corner and then tap on Contact Us, look forward to hearing from you and have a great week.
  • Retouch and Paint features

    I read a review prior to writing this one that discussed the same issues I’m having. I honestly think the developers of facetune are talented and have created an amazing app, however I don’t think its fair to suddenly update the app and start charging for two features that have allowed them to gain so many downloads: the retouch and paint option. I use this for work, for myself, and for friends who need help fixing photos. Frankly, I pay too many subscriptions to be able to afford another one just for these two options. I think that they can increase their revenue for the app by adding more features such as hair color or clothing (available through subscription) rather than charging for the ones that were once promises to be free. Please open these features up to free users again, those who can afford to continuously pay a subscription will pay for the other, new, and much cooler features you guys have been adding! App is great in use, no crashes, it was just this one thing.

    P.S. it seems that the hype over facetuning that has been introduced by influencers has made the creators believe that they should suddenly start charging more for what they call a “selfie editing app”.
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    Developer Response

    We really appreciate you taking the time to share your feedback. Please email us so we can continue this conversation and reply to your feedback directly. To do so, tap on the settings icon in the top right corner and then tap on Contact Us, look forward to hearing from you and have a great week.
  • New update ruined an otherwise excellent app

    Used to be the best photo editing app out there both in terms of features and functionality but this recent update has ruined what used to be a golden photo editing app. The two most used tools Reshape and Paint which have always been free to use are now chargeable and only available under their subscription model. I understand the concept of freemium features but why would you revoke access to free features to charge existing users? They could have just added additional features to the premium subscription instead of doing this. Uninstalling after being a loyal user for 3 years
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    Developer Response

    We appreciate you taking the time to share your feedback. Please email us so we can continue this conversation and reply to your feedback directly. To do so, tap on the settings icon in the top right corner and then tap on Contact Us. Look forward to hearing from you and have a great week.
  • Just no.

    Selfish app creators. How do you have a “free” option with limited stuff “which Is decent limited stuff” but only allow us to “preview” our edits??? Then when we go to save the photo we edited with your “so called free” limited edition or whatever you would call it, it does NOT allow you to save a picture you edited using their “free” option. It tries to make you pay for it. So what I use to do was screenshot the photo I edited with the FREE option. But since the app creators are selfish they seriously put a block on screenshots 😂😑 don’t ask me how the hell they did that but that obviously doesn’t stop us 🤷🏻‍♀️ they forget how advanced & updated IPhones are now a days. A screenshot block didn’t block me from still claiming my “so called free edits” ya know the one they offer to you for FREE but then try to get you once you’re done editing your hphoto😂😂 I’m just making this review to let people know that this app isn’t all that. And how it has false advertising & how the creator really thought they would be able to not allow me to keep the photo I just edited 😂😂 there’s other ways of saving what’s on your screen other then a screen shot. “It was worth a shot though” 😉 but seriously people the App Store has way better and FREE editing apps that have the same exact options as this one & more. You cam, inshot, filterra-(my fave one ) Also love image effect edit lab. 🤓😏😏😏😋
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  • I’m so disappointed.

    I NEVER write reviews but I’m so disappointed about the updated Facetune 2. This app was one of the best photo editing apps that I have ever seen. I usually use Adobe Photoshop (with my school acc) to edit my photography. However, the app for Adobe Photoshop is really confusing to me. Facetune 2 offered a free app that provided an easy-to-use Photoshop application to fix everyday pictures and make them look high quality. Then, they got greedy and decided to “make some things cost money” in order to provide new tools. The new tools are not relevant and nearly as usable as the ones that used to be free. Listen, the free version of Facetune 2 always had in-app purchases, which is totally understandable; Until they made the most crucial tools cost money. For example, the paint tool is a great way to brighten backgrounds subtly and enhance vibrant colors in pictures. It gave you free range to edit your hair color, eye color, shirt color, sky color, car color, etc. Then they decided to make it offered to members only. They did this with all the popular/needed tools and now the app is useless. I’ve switched back to Photoshop and FaceApp (which is free). I’m just so disappointed with the updates, maybe if they ever go back I’ll re-download. Until then it’s 0 stars from me.
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    Developer Response

    Thanks for reaching out, sorry to hear you feel this way. You can still use many free tools in the app and you will only be charged if you decide to upgrade to VIP. Still, please be in touch with our team directly at facetune2.support@lightricks.com so we can pass along your feedback. We love hearing from our users!
  • I’m a broke Gal

    I just want to make myself look beautiful but I can’t do anything without paying I get that you got to get that bank 💰but can’t I just erase something for free that’s it like can u make us pay for they cool stuff instead of the basics. Pls explain if I sound stupid

    Developer Response

    You can indeed save your edits when using the free version! Just make sure to use the free tools and you should have no problem saving. If you try out the VIP tools, you will only be able to save if you purchase VIP. Don't hesitate to reach out with any questions to facetune2.support@lightricks.com.
  • Great app but now most features cost money :(

    Have had this app for literally years and loved all the features that you were able to access even without a subscription!! It allowed you to do some much more with your photos than a lot of other free apps.

    Unfortunately, now there are only the most basic features still available without a very costly monthly or yearly subscription. The reasons I once loved this app and used this app heaps are now mostly gone :(( I’m hoping in the future they can restore the app to offer the same range of features for free, allow you to pay just for full use of a certain feature of your preference, or make the subscriptions/whole package more affordable.

    If you’ve got the money for it, this app still has great features! Personally I’ll be trying to find an app that doesn’t cost an arm and a leg just for some simple editing.
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    Developer Response

    We appreciate you taking the time to share your feedback. Please email us so we can continue this conversation and reply to your feedback directly. To do so, tap on the settings icon in the top right corner and then tap on Contact Us, look forward to hearing from you and have a great week.
  • WAS good

    To anyone if you magically can read this.. the app is completely useless now since they make you pay for the best feature which use to be free,, highly disappointed and with much love I hope this app gets cancelled 😘
  • not as good as before

    I used to really, really like using this app for its free options. The retouch options were (and still are) mostly available, as were the reshape, and the paint option was probably my favorite, because there was so much you could do with it, from changing lighting on the face, fixing skin discoloration, or touching up or adding makeup. It was a game changer, and I couldn’t find another app that matched it in that regard.

    I really relied on the retouch and paint features, the latter especially, and were the main reason I used and recommended the app to others. Now that it’s added new features and rendered some of those previously mentioned features - namely the paint option - only available through subscription, I’m enjoying it a lot less and looking into using other apps. I’m sure that the newer features would be useful to some people, but I kind of wish that I could have a choice to opt out of them + just retain use of the previous gestures without purchase.
    Idk. My rating went down a star because of these new added “perks” that are, in my opinion, a lot less useful.
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    Developer Response

    Thank you for taking the time to share your feedback, please email us at facetune2.support@lightricks.com so we continue this conversation and relay your feedback directly.

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