Mostly very good except…
Not free
Response from developer
Hello! Thanks for taking the time to share this feedback. Kindly note that it's possible to send 2 free faxes without a subscription. For further sending, we encourage our users to begin a three-day free trial subscription so they may evaluate the app before deciding to subscribe and see whether it meets their needs. During the free trial our users can send an unlimited number of faxes to more than 90 countries. Since the application also covers for fax-related expenses, we urge our users to subscribe. It'll help us keep on improving our app and making it better with each new version. If there is anything we can do for you, don't hesitate to reach out to us at support@bpmobile.com.
Scam - 1 star
Response from developer
Hello! We're sorry to hear about your experience. However, it's important to clarify that Apple's secure payment system requires user authorization for any financial transactions related to the app. It's impossible to be charged without explicitly authorizing it. If you were charged, you definitely selected the wrong option or misunderstood the terms.
Devious
Response from developer
Hello! Thanks for taking the time to share this feedback. Kindly note that it's possible to send 3 free faxes without a subscription. For further sending, we encourage our users to begin a three-day free trial subscription so they may evaluate the app before deciding to subscribe and see whether it meets their needs. During the free trial our users can send an unlimited number of faxes to more than 90 countries. Since the application also covers for fax-related expenses, we urge our users to subscribe. It'll help us keep on improving our app and making it better with each new version. To cancel, simply go to the "Subscriptions" section of your device settings and select our app from the list. From there, you can easily cancel your subscription. Please check Apple Support page for details: https://support.apple.com/en-us/HT202039. If you have any trouble, please don't hesitate to reach out to our support team at support@bpmobile.com and we'll be happy to assist you further.
Cancelled and they charged me
Response from developer
Hello! We apologize for the inconvenience you've experienced with the app. Our customers are advised about subscription conditions beforehand with full transparency. If you canceled the subscription at least 24 hours before the end of the period, then your account should not have been charged for renewal. Please get in touch with us at support@bpmobile.com so that we can investigate this problem.
Charged for free trial
Response from developer
Hello! Thank you for your review. Our app clearly displays all subscription-related information when offering subscriptions. Our customers are advised about subscription conditions beforehand with full transparency. Please note that we offer several subscription plans, and not all of them come with a free trial. It's possible that you may have selected the plan that doesn't provide a free trial. We kindly ask you to contact our support team at support@bpmobile.com so that we can look into the matter
Its not free.
Response from developer
Hello! Thanks for taking the time to share this feedback. Kindly note that it's possible to send 2 free faxes without a subscription. For further sending, we encourage our users to begin a three-day free trial subscription so they may evaluate the app before deciding to subscribe and see whether it meets their needs. During the free trial our users can send an unlimited number of faxes to more than 90 countries. Since the application also covers for fax-related expenses, we urge our users to subscribe. It'll help us keep on improving our app and making it better with each new version. If there is anything we can do for you, don't hesitate to reach out to us at support@bpmobile.com.
Good app
Easy
Saved me $35 dollars!!!
I went home and remembered I had the iScanner app, so I opened it and imported the documents and when I clicked the “share” button I was surprised to see a fax option! It opened the Fax FREE app on the App Store and clicked download.
I realized it was made by the same developers as the iScanner app. I quickly imported the documents and signed in using my
Apple ID. Enter the IRS Fax number and clicked send!
5 minutes later, I got a notification that the fax was delivered!!!
Gave it a 4 star because there is a bug. When you click on the button on top right to change the preview layout it glitched and I couldn’t see the preview of the documents anymore. I had to quickly delete the app and redownload it for the preview to work correctly. I did not touch that layout button again. I will definitely rate 5 stars once that bug is fixed!
