Leave a Review Apple Wallet
Works and looks great
I think the app works great for what it does. My only gripe is sometimes when I use Apple Pay with Apple Card it doesn’t work but it’ll work if I use a different card or I have to use the physical Apple Card which is a pain because we get lower rewards for using it. Please stop penalizing us for using the physical card there are still so many places that don’t use contactless payment systems and sometimes I just want to look cool when I pull that bad boy out.Show lessiAM.J0J0
this is the worst payment to use. Apple SERIOUSLY NEED TO IMPROVE
if I could rate this no star, I would!!! I literally been getting my apple pay locked for almost 2 weeks!!! They can't verify my identity even though I've been putting everything in correct like more than 20 times!! It's ridiculous. I had to call customer service like 100 times and one agent was super rude to me. I have no bank account to transfer my money so I'm forced to spend all my money to zero and make a new account. Well I did that and I try to verify my identity and once again. IT DOESN'T WORK. LIKE CAN THEY JUST VERIFY ME BY THEMSELVES AT THIS POINT?? Can the apple support team just verify me and stop making me verify myself?? I'm tired of calling them almost everyday. I literally have to call them again tomorrow. This is so mf inconvienient and im this close to getting a samsung phone because honestly I got so many things to worry about and i dont need apple to stress me out about money. If you can get a samsung phone. Just get it honestly. You wont get any headaches from using apple and I definitely dont recommend apple pay. Save yourself from trouble.Show lesscutelisa00
Love the app but..
Wallet doesn’t allow me to add new anything. I had to call to get my primary card added. The top right add button when pressed pulls up a box that gives instructions on how to add but doesn’t give me an option to type in anything new. None of the methods work on my phone except call to setup which is a little annoying. I’ve watched my girlfriend add just fine on hers though.Show lessJwill_98
Best app, poor support
Weirdly enough, probably my favorite app on my iPhone when there is support. Apple Card&apple pay is miles ahead of any other method. But with low pass support, major headache to add in Covid vaccination and no marketing, this app is losing so much potential. Also, express pay with no Face ID would be awesome. Ever since apple removed Touch ID, Apple Pay is half as intuitive. Or, at least make it so I don’t have to double click to pay. This comes from a user that owns literally everything apple.Show lessjdmccallum
Debit Card Transmission Has Bugs
I have removed my expired debit card and loaded my updated debit card and it keeps sending the incorrect expiration date. My bank has confirmed the expiration date is correct on my card and I have it entered correctly. I've called apple support and they had me record removing the debit card and re-adding it, then upload it to a case file to troubleshoot. I never got a call back on the troubleshooting and I've called back several times to get a status on my case and I have to explain it over and over. There is a software bug that isn't updating the expiration date properly on the iPhone 11 Has anyone had this experience and if yes, did you get it fixed?Show lessSMM-0815
y’all don’t know how to use it
you can’t add store cards bc store cards don’t accept tap, they are only swipe. appl can’t add bc the store doesn’t let it, second you can add insurance cards and vaccines cards and loyalty programs through THE APPS for example if you have a dunkin’s loyalty you go into the dunkin app and ad it to wallet from the app same thing with insurance, you download them and make their account. same thing with gift cards, the cards apple can take is any card with the tap logo , if it doesn’t have it it doesn’t support it. to add ur vaccine card (if you are in NY) you need to do it in the NYS wallet and excelsior pass ;-; HAVE MORE COMMIN KNOWLEDGE PEOPLE! and LEARN HOW TO PROPERLY USE IT BEFORE YOU ASSUME IT DOESNT WORKShow lessxxxXBRIGHTXxxx
PLEASE PUT BACK ON IPAD!
Hi, so I don’t have a phone, but I have an Apple Watch and iPad. I use family sharing for the watch. I was going to download the app today, because now I have a use for it! But when I saw it wasn’t compatible for this device, I was so mad! I don’t need the wallet app for my iPad, just my watch, cause I don’t take my iPad everywhere I go, but I take my Apple Watch. You can’t add cards on a watch, but you could add a card on a iPhone or iPad (if this app was compatible!)
Please put the app back on the ipad!Show lessunigirlZia
Not always reliable
This app is excellent when working, however I have experienced several times when it didn’t complete the transaction for no reason . It wouldn’t complete the payment even though I had already used the app in the same shop about an hour previously. It has worked ok the next day at a different store but the transaction list didn’t complete even though payment was made. I use a main bank card, just can’t understand why it lets me down on these odd occasions .Show lessflanker101
Ordered and sent to “guessed” address
I only set up Apple Pay a few months ago for the first time. For whatever reason, my phone “guessed” the billing and shipping address, based on severely outdated information. Both were incorrect. Without any clear option of cancelling the payment, I shut off Wi-Fi and cell data, but when I reenabled them the payment went through anyway.
I can’t believe Apple would provide an app that could access your money without so much as a confirmation button. If you have any attachment to your money, I’d highly recommend deleting this app immediately, unless you are happy with a subpar algorithm making random decisions about your current address and billing information. I expected a more professional product from Apple, but will certainly never use this app again!Show lessdan1038
Most Overrated system ever
when you get the app you entering your credit card number and your Social Security number and basic information about yourself a few hundred dollars later you were asked to re-verify your account I want your name your Social Security number a state ID that could be drivers license or other form of identification . after a one hour call 55 minutes of which I was on hold they in for me there is nothing they can do after being transferred three departments because I did not have an ID this app also tends to flag banks takes days to fully withdraw the money and doesn’t always approve purchases for example DoorDash charged me an additional $10 but it wasn’t anything I was made aware of when I flagged it Apple couldn’t care less my bank wouldn’t refund the money because Apple Apple wallet is overrated and obnoxious I get safety and security however the app itself is not set up correctly if they required all the identification at the beginning it wouldn’t be an issue however months down the line is absolutely ridiculous Fix your appShow lessAleumdaum
