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E-TUBE app has bricked 2 bikes
This software actually has the ability to ruin your bike. I updated the firmware upon the E-TUBEs recommendation. The update failed in the middle of the install. Bricked the battery which no longer responds to the usb charger. Trip to the bike shop needed now. Followed all repair suggestions but don’t have the extra PC hardware to fix it. The charger to PC solution didn’t work. Unplugging the battery didn’t work. Just terrible software. Thanks Shimano.Show lessbsewell
Worked once, that’s it.
I had made a successful connection and setup for my new GRX Di2 groupset. After that, I couldn’t reconnect to it. I can see it available for connecting, but I get an error message.
When it did work, the app was a little clunky and was not very user-friendly. I think some changes need to be made to the app that make it easier to use, and there are bugs to work out so the app can better function.Show lessShutterchase
Does NOT work on all iPhones
The app hangs when connecting to the Di2 Bluetooth unit. This is a much reported issue and even though Shimano says that this app version (3.4.4) should connect to iOS 13 the problem remains: the app hangs!! My phone: iPhone 11 / iOS 13.3.
Will I be forced to pay over $100 for the primitive Shimano hardware display for DI2? Dear Shimano, I usually love your products but eTube is what software used to be twent years ago - buggy, problematic to install, unreliable. You can do better than this!!Show lessdave jazz
Fix for brick?
I had the same issues others complained about with the shifting locking up when using the app. But at least for me, disconnecting the Bluetooth seemed to get everything back to normal with everything configured.
The app itself works, but was a bit challenging to navigate. I’d rather use the full version, but there isn’t one for Macs.Show lessJlbrown23
Don’t buy a Di2
I’ve been a shimano fan for 20+ years and I’m extremely disappointed with this app and di2 overall.... shimano stick with mechanical if you want electric shifters go with other brand. Just both a full dura Ace di2... power meter, wheels and everything and this thing will not connect to the app.DiTos
Works again under ios13
Thanks for the quick fix. App now connects to di2 and lets me change settings and update firmware successfully.Jltx15
Works well, good app
This app works well. Allows you to customize shifter parameters to accommodate different bike configs. Can also update firmware, see battery life, and adjust to multi shifting and shifting speed. Pretty neat addition to electronic shifting.
However, it hasn’t worked ever since I update the software on my iPhone. The gear just keeps spinning and nothing happens. Does anyone else have this issue? Is this app compatible with new iPhone software?
ThanksShow lessstshirlet
Do not use unless you want your Di2 to stop working
This app is TERRIBLE. It’s Bluetooth connectivity is worthless. Firmware will begin then stop within a few percentage and then your Di2 is worthless until you can use a PC to actually complete the firmware update. This should not even be an option on the apphwvdjxjd
Bricked my entire Di2 system
Downloaded the app, connected to my Di2 via Bluetooth, got prompted to upgrade the firmware on multiple components, junction box upgrade failed at 50% and bricked my entire system. Tried numerous things I found on the web, finally had to download the equally crappy PC app to restore the junction box. Wow can Shimano do better.Show lessPhelpsie83
Works as intended
So got a bike with Di2 and download this software, read the reviews and freak out.
I had no issues what so ever and the SW worked as intended. was able to change settings and update firmware... Not working for Shimano or anything..Johhny Apps1
