App is clunky
There’s no option to cancel or edit your request. The provider assigned looked a bit sketchy with spelling errors and lower case in the name, which could not be found on a search.
Doesn’t seem like the company exists
Sign up and book service but nothing happens
No one ever showed up to cut my grass
I had a service scheduled and the provider never showed up and never called to let me know they needed to reschedule. I sent them multiple messages to understand when they would be showing up and I still haven’t gotten a response.
Additionally, the process for requesting a service and getting someone assigned is not immediate. It takes about 1-2 days to get someone assigned to your house and the communication happens outside of the app.
Additionally, the process for requesting a service and getting someone assigned is not immediate. It takes about 1-2 days to get someone assigned to your house and the communication happens outside of the app.
Show less
Avoid Twin Pine Lawn and Snow
I received an invitation to join this app from Twin Pine Lawn and Snow. AVOID this company! I contracted with them to plow my driveway this winter. I received an email from them stating they would come on a certain day. They did not show up. I talked with them twice the following day with reassurance they would do the work as promised. They still did not show up. This company should be avoided.
Show less
Awful! Stay Away
I scheduled my service but there provider never showed up. When I reached out to them they response was they were they were extremely busy that day and things had backed up but they would get to me first thing in the morning. 2 days later and they still have not shown up nor have they responded to messages. I reached out to LawnBuddy support and it took them over a day to respond when they did they said they would pair me with a new provider. They still haven’t! Don’t waste your time or energy with this service.
Show less
Doesn’t work
I scheduled a week in advance to ensure the service got done today. No show, no message, nothing. Messaged the provider and they said they needed billing info from me. I’m not playing the scam game!
HORRIBLE app; NO customer service
Use Takl instead. There’s no way to remove your credit card information, no way to delete your account, customer service is a JOKE—it’s a GOOGLE FORM. Ha! I got someone to mow my lawn the first time I requested (but two days late) and never ever again did I get anyone to do it. There’s no way to cancel a request. If they charge my card I’m disputing it with USAA and they always have my back. I really think this is just a way to get credit card numbers. For the developers, they only invested $175K in it, so I doubt they much care about it. DON’T USE THIS APP. I seriously suspect a scam.
Show less
Scam site
Lawn buddy is an app available via Apple store. Company did not provide any service and charged our credit card. We are deeply disappointed as we trusted Apple store apps and on top of that since two days we have been asking for a refund with no response. App company data is fake as it says service is completed but it’s not. Please refund my card immediately. This is our last official notice before going to Fulton County Court Systems for help. I will seek all Attorneys fees for my damages. Please see snapshot of chat messages attached with no responses. Thank you.
Show less
App needs work and accountable lawn service
2 request in a row that was accepted but the lawn service never came on the requested day to do the lawn work. It’s even hard to contact the person in charge of the app to get anything done. Trying to contact the lawncare service is even unpleasant there’s not even a phone number provided, you have to try and message them and hope they respond. Apps needs a lot of work and at this point I wouldn’t recommend it to anybody til they have some way to hold the providers accountable for not showing up
Show less
Game changer!
I used to dread thinking about mowing my lawn, and still do. But I dislike nothing more than actually mowing the lawn. So I stopped. Now I pull my phone out of my pocket, hit a button on my LawnBuddy app, and a team of lawn care providers travel to my home (and rental properties). I’ve even been able to secure help through the app to: aerate, pick up leaves, kill weeds, seed my yard, fill a hole with dirt, and of course mow. It’s easy. Now I get to watch people work in the yard while I kick my feet up on the patio and read.
Show less
