Good app, Average security & customer service
Hi,
I really enjoyed this app. Might say it has to be one of the best apps being offered across Pakistan. The marketing team did well to market among the target audience. There are few issues that I’d like to highlight
- the security features are very low. In case if someone has logged into the application he can perform all transactions. There needs to be a check on some amount / number of transactions linked with amount where a certain code is sent to the linked email ID or the mobile number to proceed further with the transaction. The security is too low that if someone has managed to login he can perform any transaction he want to. Due to this security threat I am not comfortable in maintaining high amount in my SimSim account.
- there are few bank names which aren’t still coming in IBFT list. I have wrote earlier as well to add the remaining banks for smooth transaction but nothing was updated.
Guys, I am writing because I like the idea of this app and want it to be successful but to make it more trustworthy you need to introduce security features to the app and improve your customer service to earn more trust.
I really enjoyed this app. Might say it has to be one of the best apps being offered across Pakistan. The marketing team did well to market among the target audience. There are few issues that I’d like to highlight
- the security features are very low. In case if someone has logged into the application he can perform all transactions. There needs to be a check on some amount / number of transactions linked with amount where a certain code is sent to the linked email ID or the mobile number to proceed further with the transaction. The security is too low that if someone has managed to login he can perform any transaction he want to. Due to this security threat I am not comfortable in maintaining high amount in my SimSim account.
- there are few bank names which aren’t still coming in IBFT list. I have wrote earlier as well to add the remaining banks for smooth transaction but nothing was updated.
Guys, I am writing because I like the idea of this app and want it to be successful but to make it more trustworthy you need to introduce security features to the app and improve your customer service to earn more trust.
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Simsim best app
I am using this app since back two months i am very satisfied i use oftenly this app for discounts....
I suggest for every online shoppers...
I get upto 75% cash back...
Feel very satisfied..
Keep it up the good work FINCA
Best of Luck for the rest of career...
I suggest for every online shoppers...
I get upto 75% cash back...
Feel very satisfied..
Keep it up the good work FINCA
Best of Luck for the rest of career...
Needs an Update!!
This app used to work perfectly in past, change my devise and upon entering PIN code it crashes.
App not working
After opening the app it displays the splash screen and stays there stuck.
Not cool at all.
The app is slow and not well designed. But I am happy that they are trying to bring something this important to Pakistan. I have used Paypal and I expected SIMSIM to be something like that but at this stage, it is way behind.
My two cents
Based on the app description itself and word-of-mouth, this seems like a very nice and useful app... however, considering the critical nature of your service (i.e. customers are trusting their money with you), you must understand that customers are looking into even the most tiniest subtlest details and cues in order to build perceptions of credibility and assurance regarding the service before the actual “moment of truth”. Spelling mistakes and design inconsistencies in the preview images should be corrected to help customers build those positive perceptions of “trustworthiness” before they put their money into the service.
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Not working Iphone 7
App isnt working ios11 iphone 7
Very nice app. Easy to use. Just need more support.
The app has great user interface. But the support need to be more active. May be like online chat.
Want to know about Payments
I want to know that can i pay everything with this mobile wallet ap at Aliexpress, amazon, ebay, and every payment in pakistan ?
Not able to signup
What a crap! If your birth place is District Bhimber Azad Kaahmir you cant signup this app because it is not includes into the city list on signup screen.
