HS Team App User Reviews

Reviews Summary

Top reviews

App crashing

When I go to roster to look at the next day schedule it crashes after I scroll down to write up our team’s schedule for the next day. Very frustrating that I have to log onto a laptop or pc to use roster then it isn’t in a time order

One problem

This app is user-friendly and very helpful, but I’ve had a couple times where I am trying to pick up a shift, but because I’ve asked for time off it won’t even let me see the shifts and even if the time off isn’t scheduled for that day it won’t let me see any released shifts at all.

Works great

It needs a little work, for profiles, myself and a few other people our numbers aren’t showing up in the app

Login usually not working

Can not login to the app, but when I log on through an internet browser I can get in. What a terrible way to manage an app when you can not login with correct info. Have tried multiple ways to be able to log in as well through many channels. No matter which path I choose I cannot get into the app. Not sure if this is a way to try and buy the not free app, but this has been a terrible experience.
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Push Notifications

This app is fine and works well with my job. My only complaint is that there is no option for schedule updates to go through my push notifications.

Calendar Syncing Issue

Honestly, this app is not very great, but it works for me. There’s only one very annoying issue that I have with it (as of now lol): So I synced my work schedule with my Apple Calendar, however, there’s like multiple listings of the same shift on my Apple Calendar. So like it’s there, it’s syncing, but it’s putting it there multiple times, which is pretty annoying. I don’t know exactly what’s causing this, maybe every time I open the app it re-syncs? That’s my biggest issue at this moment.
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Does not work properly

My employer uses this app for everyone's schedule. My complaint is when someone releases a shift that they are not able to work out it only shows released for some but not everyone. I know this to be true because my daughter and I work at the same place and a released shift will show up on her app but it will not show up on my app. This happens every week
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login issues

just found out you have to click the mypass login and then the labor login links in order to ACTUALLY log in otherwise it says your credentials are not correct, but when i login it just gives me a screen that says “//walk me stuff,” whatever the hell that means. and i’ve got one question; you guys didn’t hire anyone with any experience at all in app development when y’all were making this app, didn’t you? my mother could do better than this. this app is counterintuitive and you’re better off just adding a shortcut from the home screen to the website.
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USED to be perfect..

When I go to adjust my availability, it wants to switch my PM to AM or vise versa. We have over night hours and it doesn’t accept that I can work 5PM to 1 AM. It’s very problematic. It used to be simple when I could open this app..! Now I have to get on my laptop and use your website...

Weird Colors on my app

I just downloaded this app for work and idk if it’s just mine but the the layout for my app is the exact same as the pictures except the while background is black and all the text is dark grey. it is SO SOO hard to read and Im only 22 so it’s not like my eyes are bad. I uninstalled the app and reinstalled it so that wasn’t the problem?? I hope they have an update to fix this or if someone from the app can get back to me to figure out how to fix it.
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