Leave a Review Family Dollar
Needs upgrade
I am visiting the Family Dollar app for the first time in years. I have been using the Dollar general app and now I see why I prefer DG instead of FD. In all of the years that I have not used the FD app, I was hoping that there was some improvement. The DG app is ultra convenient as it allows you to create a shopping LIST of the items that you intend to purchase at the store. When making your list, the DG app also applies all of the coupons that you have clipped and shows you exactly what you’ll be paying at the store. This feature is ultra convenient as times are hard and mostly everyone needs to stick to a certain budget. You’ll have no worries of being embarrassed at the checkout counter because you THOUGHT you’d be paying less for an item due to having a coupon, no thanks Family Dollar. I will stick with Dollar General. Please upgrade your app. Dollar Tree app is designed the same way as DG, and from my understanding Family Dollar and Dollar Tree are under the same umbrella. There is no reason for the Family Dollar app not to have more convenient features on their app. The only Pro of the Family Dollar is that it allows you to “unclip” coupons. Dollar General app does not allow you to unclip coupons if you find a better one.Show lessRavinwithanI
New app scan tool is awful
I only shop at family dollar for convenience of the location being near my home and I regularly used the scan tool to confirm mark off prices because my store has slackers, who don’t care about their job, barely do any work and will lie and even scam you if you aren’t able to prove they did it. The new scan tool doesn’t show the mark off prices like the last one did…. Definitely weird and gives that corporate is in cahoots with their ghetto employees who need training and restructuring. I scanned 4th of July glow sticks that were marked down to 1 cents and prepared to throw my kids a big glow in the dark party… when I got to the register, the cashier decided she was not going to sell them to me at 1 cents despite them ringing up as such and started scanning random items near her register. My calculated balance of $17 total which was a mix of about 22 glow sticks socks and underwear for my children was $50 plus and I was asking her why and she had an attitude…. And tried to make me the problem. So I required her to refund me, and of course she had trouble getting to the total since over half the items on my receipt were not even items I purchased. What she did was entirely illegal. The only way I have to prove it that day was the app scan tool which now is not accurate at all.Show lessMiss Longino
4 stars only because the location is Horrendous!!🫣
I would have given Family Dollar 5 stars but the location nearest to me is AWFUL, actually that’s a compliment. It’s so ran down and has been for going on 20 years now. The store has had ZERO updates & no renovations & is SUPER tiny. I understand they don’t own the building but after 20+ years in that location, don’t you think it’s time for them to get a newer, BIGGER location? There’s options for them in this neighborhood if they were interested. The store has even had to close in the past from being over ran with rats.. yes I said RATS! The grocery store they were connected too went out of business and left food behind & it became infested with rats. With nothing but a wall between them, of course they made there to FD as well. So not their fault at all! Now with all that said, they stay stocked the best they can when literally the whole store is only a couple hundred sq ft. They have a lot of variety and ALWAYS have what I’m looking for, when the other stores in the area just don’t. It helps a lot that the staff is friendly as well, I know they’re doing the best they can & I appreciate them for that!Show lessjen11508