Family Dollar User Reviews

Family Dollar
Family Dollar
Family Dollar Stores, Inc.

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  • Need produce!

    The store is the only store close by my house, (I live in a rural area), so this is a convenient spot for me to get things that I need. However, usually the things I need the most frequently are fresh produce (since they go bad quickly). The items that Dollar General sells are all canned and shelf items- things that last a long time. So I don’t usually have a need to come here. Produce items are the items I have to buy frequently, and if I’m going to drive all the way into town to buy produce, then I will buy all my other groceries there at the same place. If Dollar General starts selling produce, I will go there all the time, and it will be my main place to buy groceries. But for now, I hardly ever go there.
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  • Family Dollar

    I love shopping at Family Dollar most people f the stores are well set up and clean but some like Pemberton NJ is always dirty trash over flowing on side walks parking area and grass inside reflects from out side boxes every where shelves a mess and floor if you can find a place to walk without tripping HAZARD but the people are so friendly prices are never what the shelf says watch your receipt I was over charged for almost everything I bought by .75 to .50 cent on each item shelf price is not what they charge at register watch your items as they flow through ringing you’ll see
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  • Love the family dollar store app is helpful

    Been shopping their for many years it’s like a mini Walmart or as I call it anxiety mart ha ha ! The prices are much better at family dollar store and I don’t have to deal with long lines! I can run in and out the family dollar store in Port Jefferson sta . NY is loaded the manager Linda bought lots of more shelfs in utilizing the waisted space she set the store up there’s many more items and do not have to thank God Walmart anymore ! Great store prices are great deals and I don’t know how they afford to run sales? But they do ! A very happy shopper happy holiday’s
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  • The app

    I wish u cld scan an item & find out the price instead of jus seeing if it has a coupon that attaches. Sometimes there r items in the wrong place or on clearance & it wld b nice to b able to scan that item & find out the price. I also think that the 5/25 shld come off B4 other coupons like at the Dollar General!!!! U can use the 5/25 then the other coupons u have. I like when the receipt has the 5/25 coupon on the bottom! Thanks for asking if I had any feedback, I been wanting to tell someone about that scanning idea I got😉😊
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  • App review

    I coupon and have found that family dollars app isn’t as easy to find the correct products linked to the coupon. It would be much easier if you listed the items that are eligible for that coupon under. Once you click on the coupon it shows you the amount of the product and what all you can get. That makes it so much easier to make a list to have a better number when we get to the counter. Dollar general and HEB both have that option it makes couponing so much easier. Adding an option to make a list adding and subtracting your total from your coupon would also be amazing !
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  • Coupons

    I love this app and I do save but sometimes my coupons do not go through I always make sure I get the product it says and nothing more but then I get up to the register and my coupons don’t go through I feel that you need to fix that problem I live in Camp Wood I am always at the family dollar and I really truly love going there they always great me and always very polite I used to work with the company and loved working for the company but I had some health problems and had to leave so my comment is we really need to work on the coupon situationBecause a expect my savings when I go up to the register and find out I can’t even say because the coupon is down please put some effort in fixing that problem
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  • Updates normally are better for the customer, this one isn’t :(

    It’s terrible. I so wish Family Dollar would give us the old app back. You can no longer make a shopping list. App is jerky and coupons are hard to clip. I barely shop at the Family Dollar now because of this nasty app! This app is no longer user friendly, I usually will skip going to Family Dollar because I no longer have a shopping list :(
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  • Wish It Had A Shopping List

    I enjoy using the Family Dollar app, but when I plan my shopping trip, it would be nice if I could create a shopping list in the app, and use it when I shop. Right now, I have to use pencil and paper to write down the items listed in the ad that I want to purchase, and use that while I shop. Having a shopping list built into the app would make shopping, finding items and using coupons a lot easier, because I don’t have to juggle my phone and the shopping list. The addition of an in-app shopping list, including the estimated total of my purchase would add two more stars to this review. Thanks!
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  • Worst customer service and management

    I love shopping at family dollar but the location I went to today always has the worst customer service ever the employees are always on their personal phones talking about their personal situations no one is ever working doing whatever they want. I went in and had some coupons which the worker said he applied to my purchases when I loaded up my car and looked at the receipt I noticed he did not so I went back in to talk to the guy and he had no clue what I was talking about there was another employee who was super nice trying to explain to him on how to do everything and he paid no mind and didn’t care and told the manager to come take a look the manager did not care he was standing to the side on his cell phone talking about personal business and just told the guy I had to go get everything from my car and return it because they couldn’t give me the discount from the coupons and walked away continuing his conversation on the phone I told them to return my items and I was no longer interested in giving them my business or money anymore. I work in retail as well and know we have to do anything it takes to resolve a issue and not be on personal calls during working hours especially as a manager. This is the worst experience I’ve had anywhere
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  • Not liking the update

    Unlike many commenters the app actually works for me. I don’t like the update and I feel the previous version was more user friendly. I don’t like that clipped coupons are no longer separated from new/unclipped coupons. I’ve discovered by scrolling that sometimes unclipped coupons are mixed with those that have already been clipped. If I assumed the new coupons were all at the top I would miss the coupons mixed in below. Thus far I haven’t found a way to show only unclipped coupons. The notifications for new ads and messages is a bit annoying; would rather be notified of new coupons and spins. Oh! And the spins... okay it looks pretty but is it really necessary to have all the animations when the spin happens and then you have to wait until the animations are complete to clip the coupon? The previous version was simple and user friendly and although I’m not a senior, I’m not sure this is senior friendly.
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